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Contributor I
May 16, 2024

How to solve the Error 913 (Music Library) on a Mac

  • May 16, 2024
  • 251 replies
  • 34533 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

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251 replies

Contributor I
June 3, 2024

Does t work!

Contributor I
June 5, 2024

Ugh… even doing everything on the video, it still won’t work for me! (Thank you for the video, it gave me hope at least)

 

I’ve tried everything. Even just throwing an album or two into a directory and simply cannot get past the Error 913.  Of course, everything was fine before the updates...

 

I’m using a iMAC with macOS Ventura Version 13.3.1

 

Anybody have any suggestions?

Trending Lyricist II
June 5, 2024

Ugh… even doing everything on the video, it still won’t work for me! (Thank you for the video, it gave me hope at least)

 

I’ve tried everything. Even just throwing an album or two into a directory and simply cannot get past the Error 913.  Of course, everything was fine before the updates...

 

I’m using a iMAC with macOS Ventura Version 13.3.1

 

Anybody have any suggestions?

What did you have for your path? I couldn’t get it to work until I simplified the path to \users\...\Music

Apple Music Library user
Lyricist I
June 5, 2024

Thank you. This worked for me when I used the guest option. Also added the Sonos DMS to the user details in the shared folders section of Sharing. The indexing took some time, but I have lots of tracks. Fingers crossed that it hold up.

Lyricist III
June 6, 2024

Thank you salami slices for the detailed screenshots on adding a shared library to resolve 913.

 

I am running the latest version of Monterey and my General, etc. is very different than your screenshots.  However, I was able to navigate through nit with some trial and error.

 

It did not like Username and password as you mentioned.  So, I added a guest sharing to the file share and it still does not work for me.  Not sure what I am doing wrong.  I  get an error message, access denied even though it is set to Read/Write.

 

Any ideas on how to resolve?

 

Thanks in advance.

 

Watch this, it’s step by step. 
 

 

Brilliant - I have my library back!

This thread and video saved my sanity, gratitude to OP and this community.

Demonstrates how great the user base is and poor SONOS are for not knowing their customers. I hope the Devs officially fix this soon.

Lyricist I
June 7, 2024

Touch wood this worked for me. Running Sonoma 14.5 on a Macbook Air with a 1TB Western Digital external drive. Set up is two Sonos 1 (one wired to router) and a Playbar.  I use the same library to connect to Apple Music (local files only, no subscriptions).

 

I needed to copy the files over to the WD external as set out here https://discussions.apple.com/thread/255466081?sortBy=best. 

 

Otherwise did exactly as described by the OP.

 

I’m now alarmed the next update will break it again.

 

Thanks heaps.

Trending Lyricist II
June 7, 2024

I’m now alarmed the next update will break it again.

The update from the other day left me with access to my music library, but about a 3rd of my speakers (a mix of Play1 and 2, 4 stereo pairs, 4 singles) disconnected and I had to do the unplug-and-plug-again routine, and they came back. No rhyme or reason as to which speakers were dropped - a pair, some - but not all - Play1s, and a Play2. Still no option to add my local library as My Music Folder, but at least the NAS fake-out still works.

Apple Music Library user
Lyricist I
June 8, 2024

I’m now alarmed the next update will break it again.

The update from the other day left me with access to my music library, but about a 3rd of my speakers (a mix of Play1 and 2, 4 stereo pairs, 4 singles) disconnected and I had to do the unplug-and-plug-again routine, and they came back. No rhyme or reason as to which speakers were dropped - a pair, some - but not all - Play1s, and a Play2. Still no option to add my local library as My Music Folder, but at least the NAS fake-out still works.

I had that problem a lot before the update and ended connecting to the router directly (through a switch).  Not ideal but better than the constant dropouts. 

A lot of posters here are having trouble with missing playlists. I use M3 Unify to create them manually. Needs updating with new tracks but otherwise flawless and not impacted by this update. 

Lyricist II
June 8, 2024

This worked very well or me initially, and thank you. However, somehow Sonos reverted to some other BS music folder, somehow assuming my music is on the my Computer (MAC) Hard drive. So frustrating. 

Lyricist II
June 9, 2024

Thanks..I have my music library working on all but one of my Speakers. For some reason Play 3 will not load my music library but only the Spotify, global etc services. All Sonos 1 speakers working fine..even though quite old!!

Any suggestions as to what to do to get my Play 3 working please, would be much appreciated. TY