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Contributor I
May 16, 2024

How to solve the Error 913 (Music Library) on a Mac

  • May 16, 2024
  • 251 replies
  • 34532 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

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251 replies

Lyricist II
May 29, 2024

That’s what didn’t work.

 

Lyricist II
May 30, 2024

This worked great for me. Thank you so much for such a well written and step by step solution. Now, I hope that Sonos comes through with that fix.

Lyricist I
May 30, 2024

Thanks Salami Slices.  I can now see my Music Library on my iMac/Sonos.  Next...How do I get my Android phone Sonos app to access this music library?

Contributor I
May 31, 2024

Thanks so much Salami Slices.
This worked for me after a little bit of trial and error in specifying the Music folder location for the”NAS”.
I was trying to use an overly long file path that showed the exact location on my Mac. But all I needed to state was “\\mycomputername\music” and then enter my user name and logon password.

 

Contributor I
May 31, 2024

Thanks Salami Slices.  I can now see my Music Library on my iMac/Sonos.  Next...How do I get my Android phone Sonos app to access this music library?

Hi. I’m on iOS app but I started playing a Library track from Sonos Controller on the Mac and the app picked up the Library as a source. 
But Library now right at bottom of page in the lousy new interface, so not easy to find even when connected 😫

Lyricist III
May 31, 2024

I tried following the process for Mac users uploaded on YouTube and the author said sometimes it works sometimes it doesn’t: no one seems to know why! It didn’t work for me. I emailed the Sonos CEO and got a reply about using the Desktop app - but it’s the Desktop app which doesn’t work! I finally got through on the phone helpline and was told they’re working on a fix which should be available “in June”. I asked why Sonos had disabled my system and was told they hadn’t as ‘services’ still worked. I had to laugh but that’s just adding insult to injury. As another post put it, I now have an extremely expensive Internet radio. The fact that Sonos has not publicly acknowledged this foul-up is the most scandalous aspect of the whole sorry business.

Lyricist I
May 31, 2024

Thanks. That still wasn't visible for me however Sonos just pushed out an update this morning and after doing the Sonos update on my iMac I can now see my Music Library on my phone app.

Lyricist III
June 1, 2024

That works ! on Mac. BIG thanks man !! and total shame on SONOS not even able to guide on their page to the fix. For sure my last SONOS product ever.

 

RedRover110
Lyricist I
June 1, 2024

Outstanding.  I had to use the Guest User option.  Indexing took about five minutes for my library.  

 

Good to go.  Thank  you for posting clear instructions. 

 
 
 
Contributor I
June 2, 2024

Damn. This fix only lasted 24 hours.

Sonos no longer recognised the library pathway and when I first tried to re-add it the process seemed to work but then timed out during indexing.

Now it just says unable to add folder/access denied etc, etc.