Contributor I

How to solve the Error 913 (Music Library) on a Mac

Forum|Forum|2 years ago
May 16, 2024
251 replies
34533 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY

Part 1 - Set up the share (System Settings/Preferences)

Open System Settings (in earlier MacOS it’s called System Preferences).
- Click on the apple in top left of your screen to find that option.
Choose General
Select **Sharing**.
Enable **File Sharing**
Click the "i" symbol
Click the "+" symbol.
Add a shared folder by choosing the folder where your music is stored and selecting Open
- The name of the folder here will be the ShareName that you’ll use in Part 3.
Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
Ensure the customer's account is set to **Read & Write**
- I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
Click the Options button
Ensure that both SMB and the customer's account below are checked and choose Done.

Part 2 - Find your computer’s name

At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

Part 3 - Add the share to Sonos

Open the Sonos app on your mac.
Choose Manage > Music Library Settings
Choose the + for your music folders.
Instead of ‘another folder or drive’, choose Networked Device
Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
- Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
Enter the Mac username and password. The password is the same as when you login opening your laptop.
- If you’re not sure about the username, you can find it this way:
  - Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
  - Type whoami and press enter.
  - The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.

If that doesn’t work, someone had mentioned trying the following:
- From System Settings, on left side, choose ‘users and groups’
- Click on the ‘i’ next to Guest User
- Enable “Allow guest users to connect to shared folders” and choose OK.
- Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
  - The idea is it would treat it as a guest and since gave access to guests, will work.

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J

Jazzer52

Contributor I

This workaround did the job for a while and my Music Library was fully accessible but after the latest ‘update’ (!) the Music Library appeared to be linked but on all sub-folders: Artist, Albums etc, I get ‘No selections are available’. I’ve tried re-linking several times by using the workaround and get the same dud result. What are Sonos doing?

F

Francesca13

Lyricist II

Thanks..I have my music library working on all but one of my Speakers. For some reason Play 3 will not load my music library but only the Spotify, global etc services. All Sonos 1 speakers working fine..even though quite old!!

Any suggestions as to what to do to get my Play 3 working please, would be much appreciated. TY

I eventually solved the problem by resetting my router!!

G

g2el

Lyricist II

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY

Part 1 - Set up the share (System Settings/Preferences)

Open System Settings (in earlier MacOS it’s called System Preferences).
- Click on the apple in top left of your screen to find that option.
Choose General
Select **Sharing**.
Enable **File Sharing**
Click the "i" symbol
Click the "+" symbol.
Add a shared folder by choosing the folder where your music is stored and selecting Open
- The name of the folder here will be the ShareName that you’ll use in Part 3.
Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
Ensure the customer's account is set to **Read & Write**
- I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
Click the Options button
Ensure that both SMB and the customer's account below are checked and choose Done.

Part 2 - Find your computer’s name

At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

Part 3 - Add the share to Sonos

Open the Sonos app on your mac.
Choose Manage > Music Library Settings
Choose the + for your music folders.
Instead of ‘another folder or drive’, choose Networked Device
Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
- Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
Enter the Mac username and password. The password is the same as when you login opening your laptop.
- If you’re not sure about the username, you can find it this way:
  - Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
  - Type whoami and press enter.
  - The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.

If that doesn’t work, someone had mentioned trying the following:
- From System Settings, on left side, choose ‘users and groups’
- Click on the ‘i’ next to Guest User
- Enable “Allow guest users to connect to shared folders” and choose OK.
- Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
  - The idea is it would treat it as a guest and since gave access to guests, will work.

Finally a post which works, thanks a lot

G

g2el

Lyricist II

Finally a post which works, thanks a lot😉

J

Jazzer52

Contributor I

Thanks for this.

I did all the above and the Sonos app worked OK for a while. Then there was an ‘update’ (from version 16.0 to 16.2) and the Sonos app Music Library stopped working. I’ve tried the workaround several times but now it seems my Music folder is not recognised. The Sonos app appears to be linked and updating the Music Library then I get a window:

‘//******-****/****************/Music is no longer available.

The device where the music files are stored may not be powered on, or the path may have changed.

Go to Settings>System>Music Library>Music Library Setup to check the path.’

My Mac is running MacOS Big Sur 11.7.10 so Settings are System Preferences and the Music Folder location is set in Music Preferences. I reset the Music Location and even re-indexed my 500GB of music (which took most of a day) but I still get the same result from the Sonos app. The Apple Music app and Plexamp app both use this Music folder and have no trouble at all. Until (hopefully) Sonos bring out a working app I’m going to have to abandon their app and stick with Apple Music and Plexamp through my Sonos speakers. I’m quite new to Sonos. I have one stereo setup of 2 x Era 100s and another stereo setup of 2 x Era 300s. It seems they make great speakers but crappy software.

J

Jazzer52

Contributor I

I’ve even tried giving the full pathway of \\******-****\****************\Music\Music\Media\Music but the Sonos app still can’t find my Music folder 😖

C

CallumP

Lyricist I

Seems to me that Step 11. “

Ensure that both SMB and the customer's account below are checked and choose Done.

is the essential one - and the password needs to be entered for Windows (even though there are no Windows machines in my network).

B

brucehopper

Contributor I

Thanks. This has worked for me 🙏

M

MJLogan

Lyricist III

I tried this several times right after it was first posted, with no success. So I decided that using my Sonos speakers with the iPhone Music app via AirPlay was a workable solution, and gave up. Today I decided to try this again. After a few more of failed attempts I finally got it to work by adding the external hard drive where my music lives to my shared folders list. The relevant folders on that drive had been on that list since my first attempt, but not the disk itself.

D

dennisodell

Lyricist I

Many thanks Salami Slices...

I too have now had success adding my music library, plus two additional music collections to “The New and Improved” Sonos App. That is, with the exception of no Playlists, except for one that I have no idea where it has come from.

A tip for anyone who is about to run through this solution – make sure to carefully read all the way through the instructions twice, and watch the video, before starting.

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