Contributor I

How to solve the Error 913 (Music Library) on a Mac

Forum|Forum|2 years ago
May 16, 2024
251 replies
34532 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY

Part 1 - Set up the share (System Settings/Preferences)

Open System Settings (in earlier MacOS it’s called System Preferences).
- Click on the apple in top left of your screen to find that option.
Choose General
Select **Sharing**.
Enable **File Sharing**
Click the "i" symbol
Click the "+" symbol.
Add a shared folder by choosing the folder where your music is stored and selecting Open
- The name of the folder here will be the ShareName that you’ll use in Part 3.
Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
Ensure the customer's account is set to **Read & Write**
- I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
Click the Options button
Ensure that both SMB and the customer's account below are checked and choose Done.

Part 2 - Find your computer’s name

At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

Part 3 - Add the share to Sonos

Open the Sonos app on your mac.
Choose Manage > Music Library Settings
Choose the + for your music folders.
Instead of ‘another folder or drive’, choose Networked Device
Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
- Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
Enter the Mac username and password. The password is the same as when you login opening your laptop.
- If you’re not sure about the username, you can find it this way:
  - Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
  - Type whoami and press enter.
  - The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.

If that doesn’t work, someone had mentioned trying the following:
- From System Settings, on left side, choose ‘users and groups’
- Click on the ‘i’ next to Guest User
- Enable “Allow guest users to connect to shared folders” and choose OK.
- Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
  - The idea is it would treat it as a guest and since gave access to guests, will work.

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D

DaveWSocial

Lyricist I

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY

Part 1 - Set up the share (System Settings/Preferences)

Open System Settings (in earlier MacOS it’s called System Preferences).
- Click on the apple in top left of your screen to find that option.
Choose General
Select **Sharing**.
Enable **File Sharing**
Click the "i" symbol
Click the "+" symbol.
Add a shared folder by choosing the folder where your music is stored and selecting Open
- The name of the folder here will be the ShareName that you’ll use in Part 3.
Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
Ensure the customer's account is set to **Read & Write**
- I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
Click the Options button
Ensure that both SMB and the customer's account below are checked and choose Done.

Part 2 - Find your computer’s name

At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

Part 3 - Add the share to Sonos

Open the Sonos app on your mac.
Choose Manage > Music Library Settings
Choose the + for your music folders.
Instead of ‘another folder or drive’, choose Networked Device
Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
- Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
Enter the Mac username and password. The password is the same as when you login opening your laptop.
- If you’re not sure about the username, you can find it this way:
  - Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
  - Type whoami and press enter.
  - The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.

If that doesn’t work, someone had mentioned trying the following:
- From System Settings, on left side, choose ‘users and groups’
- Click on the ‘i’ next to Guest User
- Enable “Allow guest users to connect to shared folders” and choose OK.
- Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
  - The idea is it would treat it as a guest and since gave access to guests, will work.

Brilliant, thank you so much for working this out and sharing it.

If only Sonos alleged support could have told us this two weeks ago!

M

mouldjon

Lyricist I

Thank you for your share on how to fix this I may try on the weekend. I am very disappointed that the update was sent out into the world in a way that wouldn’t play music from an iTunes library on a mac. My system has worked perfectly for years, and this updated has bricked it in relation to my own music library.
At the moment I can only play spotify cast from my phone to the speakers, not ideal.
In my library I have 10000 or so tracks, in spotify two play lists, doesn't really compare,

C

clee

Lyricist I

Thanks. Worked for me.

W

Wm Moeck

Contributor I

This was brilliant. I wasted so much on time on hold for Sonos, which never came through, that I was able troll the net a find out the mysterious solution to the 913 Error Code. One thing you might emphasize in Step 7 is “Add a shared folder by choosing the folder where your music is stored and selecting Open”. This is the name you need to add with the backslash and your computer’s name in the “Manage Music Library” of Sonos, under NAS. I realize you do say this, but you provide many other details as well as the process is somewhat intimidating. (I did not need to an “Everyone” as you suggested.) Yet the You tube video showed me the error of my ways.

Thanks again. I’ve said it before and and I’ll say it again: Sonos is great until it stops working, and then basically you are on your own.

william

C

CountryLane

Lyricist I

thank you SO much for taking the time to write these instructions. Very clear and very helpful. thank you again!

K

KNVP Studios

Lyricist I

THANK YOU SO MUCH! This was beyond helpful!

E

ed18002

Lyricist III

I have followed these instructions step by step multiple times and it still does not work. I routinely remotely login to my iMac so I know what I am doing. My iTunes library is on an external hard drive and I am running Mojave. The only thing I can think off is I have a space in ,y iTunes folder name IE ITunes New could that be causing this.

S

Stuham

Contributor I

Hi, a big thank you to salami slices for the sterling work. However, the solution isn’t working for me - after everything seemingly going smoothly and my music library indexing the process cuts out and I keep getting the following message:

‘//MacBook-Air-3.local/Music’ is no longer available. The device where the music files are stored may not be powered on, or the path may have changed. Go to Settings > System > Music Library > Music Library Setup to check the path

Of course there is nothing showing in Music Library Setup as the indexing process didn’t complete…

I’ve tried choosing another folder e.g. iTunes and get the same result

I was wondering if anyone else had received this message after following the instructions and if there is anything I’m doing wrong/anything else I can do?

J

jsmileyz

Contributor I

Reply to ed18002…. it doesn't work for Catalina os either...

S

SB Cali Joe

Lyricist III

FYI, I failed to get it to work on my MBP w Sonoma 14.5 so I bit the bullet and waited 62 min for Sonos.

The dude was very nice, spent about 40 min w me and basically followed what you had suggested multiple times and still got 913 and 1002 errors, check user name/PW, etc.

I can’t believe Sonos hasn’t jumped on a fix for this.

This has to be a move to get us all on their music sources; sad.

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