Contributor I

How to Rollback to S2?

Forum|Forum|2 years ago
May 8, 2024
67 replies
4841 views

Please provide a rollback option to S2.

The new app was advertised as a feature upgrade. No mention of feature losses.

We got feature losses and no warning. No informed choice to delay the “upgrade.”

I cannot add a single song to the queue. Basic queue management a critical feature that somehow didn’t make it into your MVP.

Now you expect your user base to wait months to return to feature parity. Months.

Do you realize how ridiculous this is from a user perspective?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

C

craigaparris

Lyricist I

Please provide a rollback option to S2.

The new app was advertised as a feature upgrade. No mention of feature losses.

We got feature losses and no warning. No informed choice to delay the “upgrade.”

I cannot add a single song to the queue. Basic queue management a critical feature that somehow didn’t make it into your MVP.

Now you expect your user base to wait months to return to feature parity. Months.

Do you realize how ridiculous this is from a user perspective?

obviously this company has lost customer focus , time for a competitor to take advantage

T

TheWombat

Lyricist II

That won’t work for ios devices though.

Yes, should have said it is only for android.

Fortunately, I had not updated my ipad

G

Gilhini

Lyricist I

I am glad I am on android, for me the new app is unusable, without adding to queye my whole sleeping routine with the kids does not work anymore…

ROLLBACK NOW!

T

TheWombat

Lyricist II

Please provide a rollback option to S2.

The new app was advertised as a feature upgrade. No mention of feature losses.

We got feature losses and no warning. No informed choice to delay the “upgrade.”

I cannot add a single song to the queue. Basic queue management a critical feature that somehow didn’t make it into your MVP.

Now you expect your user base to wait months to return to feature parity. Months.

Do you realize how ridiculous this is from a user perspective?

obviously this company has lost customer focus , time for a competitor to take advantage

Or pick up sonos at bargain prices, if 16.1 installed

J

Jack Slacker

Lyricist II

At least let us roll back. This app is awful - this is the worst update of any product I ever experienced. I have had Sonos since the dedicated hand held controller. I also have Auralic and HEOS products. Sonos has made listening to music unusable. No add to end of queue? Sluggish response when selecting a song? No response to hitting a song or album? Slow search? Sometimes music library shows sometimes not? Did they not test this thing? After all the money I have sunk with these idiots. They should at least let us roll back the app. We have always accepted the limitations of 16/44.1 (way outdated but seriously undetectable), but to make their products even worse? I may dump it all…

H

HiFidelity2327

Lyricist I

I regret “upgrading” to new Sonos app. What happened to the sleep timer? Isn’t an upgrade supposed to be better? Who at Sonos gave the green light to proceed with this mess? Historically, Sonos was widely praised for the “ease of use” of their fully functional app. Now it’s been reduced to a useless carcass. Please provide for a roll-back!

D

Davnos

Avid Contributor III

I have a Port and 2 earlier Connects. The new S2 App is so shockingly bad that I am now switching over entirely to a competing product line. Sonos has run out of steam and is now easily being overtaken in what has become a crowded market place. I have spent years carefully tagging my music library which is deserving of better software than this.

K

Kahuna2004

Contributor I

I use iPhone. Can’t add a new device. I also tried it on Android (yuck). Doesn’t even work on Android. I have to give this Sonos upgrade 5 lemons. It is awful. I picked a bad time to buy additional speakers, assuming they’d be easy to register like my other Sonos speakers. Worst upgrade ever!