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Contributor I
May 8, 2024

How to Rollback to S2?

  • May 8, 2024
  • 67 replies
  • 4841 views

Please provide a rollback option to S2.
 

The new app was advertised as a feature upgrade.  No mention of feature losses.  

We got feature losses and no warning.  No informed choice to delay the “upgrade.”
 

I cannot add a single song to the queue.  Basic queue management a critical feature that somehow didn’t make it into your MVP.

 

Now you expect your user base to wait months to return to feature parity.  Months.  

 

Do you realize how ridiculous this is from a user perspective?
 

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67 replies

Lyricist I
May 10, 2024

Please provide a rollback option to S2.
 

The new app was advertised as a feature upgrade.  No mention of feature losses.  

We got feature losses and no warning.  No informed choice to delay the “upgrade.”
 

I cannot add a single song to the queue.  Basic queue management a critical feature that somehow didn’t make it into your MVP.

 

Now you expect your user base to wait months to return to feature parity.  Months.  

 

Do you realize how ridiculous this is from a user perspective?
 

I support the request

 

The function I use more, setting the sleep timmer is not present

May 10, 2024

Overnight, I now have no access to my own music collection on my NAS, as a result of upgrading to the latest iOS app.    This is unacceptable, and I am quitting SONOS completely as a result. 

Contributor II
May 10, 2024

New app is such a masterpiece – of sheer, undiluted incompetence. Sonos: What on earth are you doing.

Oh, I get it: You are on another planet lightyears away from 2024 reality.

Sideloading S2 version took me five mins. Order restored.

 

fullerscopes
Enthusiast I
May 10, 2024

Version 80.x is S2. Sonos has never provided a way to go back to previous versions of their software.

 Never seen anything like this carnage before so they may have no choice this time.

Lyricist I
May 10, 2024

PLEASE BRING BACK S2!!!!!’

Contributor I
May 10, 2024

Totally agree with all above, an urgent option to rollback to S2 is required. The new app is neither an improvement in it’s design or use.

The ability to update music sources has been removed, album art in music library is no loger available, search facility is rubbish. Station Icon ident artworks and other artworks are missing from bbc sounds, the ability to adjust eq settings from the volume bar has been removed, etc, etc, I could go on!

Sonos need to listen to their customers and either fix these issues or provide a rollback to S2 now!!!

Enthusiast II
May 10, 2024

I need a rollback too. Even though I turned off auto updates it still updated on both ipad and android.  

This version makes my whole system unfit for purpose so I either want sonos to buy back all my hardware or I want an immediate rollback option 

I've been with sonos since the early days and never felt this angry and let down by you people before 

 

Lyricist II
May 10, 2024

Google for

Sonos downgrade to 16.1

There is a solution, via apkmirror.com

Worked for me

 

Lyricist II
May 10, 2024

Please provide a rollback option to S2.
 

The new app was advertised as a feature upgrade.  No mention of feature losses.  

We got feature losses and no warning.  No informed choice to delay the “upgrade.”
 

I cannot add a single song to the queue.  Basic queue management a critical feature that somehow didn’t make it into your MVP.

 

Now you expect your user base to wait months to return to feature parity.  Months.  

 

Do you realize how ridiculous this is from a user perspective?
 

Google for

Sonos downgrade to 16.1

There is a solution, via apkmirror.com

Worked for me

Enthusiast II
May 10, 2024

That won’t work for ios devices though.