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Contributor I
May 8, 2024
Question

how can i get the previous version of the app back? this one is useless

  • May 8, 2024
  • 126 replies
  • 14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

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126 replies

Trending Lyricist I
May 13, 2024

Can I use a different app to use Sonos? 

like…. Bose?! lol 

 

just trolling here. 
 

Sonos you wet the bed in that one. 

Contributor I
May 13, 2024

The number of topics/issues on this forum confirms to me that there is a huge problem with this new update. I had a great thing going before, with total control of my Sonos system. Now it is a jumbled mess! Nothing works. I would like the previous version back, too. 

Lyricist I
May 13, 2024

I made a freaking account just to say thank you. It works amazing again. Thank you so much. Also, F*U***K SONOS. The new update is BEYOND TRASH.

Contributor I
May 13, 2024

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

Totally agree! I am fuming that I’ve installed it. They just seem to have over complicated everything. You can’t even play a playlist!

Contributor I
May 13, 2024

I see info on getting the old app back for phones.  What about for desktop?

Contributor I
May 13, 2024

App version 16.1.  Cannot add music libraries. Requires you to first update to latest App version. Which, as apparently everyone knows but Sonos, sucks!

Lyricist I
May 13, 2024

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

Why isn’t anyone from Sonos responding to these complaints.? The fuck you attitude is disgraceful.

Contributor II
May 14, 2024

I’ve been a loyal Sonos customer since the products were first introduced. This is the single worst app update I have ever seen and I am just stunned at how wrongheaded the entire thing is. I hope there will be a fix just as soon as possible because this is truly unbelievable and very disappointing. 

Lyricist I
May 14, 2024

Not only is the design poor, it has multiple flaws. Even froze up and kicked me out of chat support.  Crashes frequently when trying to fix issues with the system. Very frustrated given the number of products I own and money I’ve invested. 

Lyricist I
May 15, 2024

Hey SONOS, remove this junk from the App Store and put back previous version !