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Contributor I
May 8, 2024
Question

how can i get the previous version of the app back? this one is useless

  • May 8, 2024
  • 126 replies
  • 14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

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126 replies

Lyricist I
May 12, 2024

Has anyone received a response from Sonos concerning this mitigated disaster called an update?

Contributor I
May 13, 2024

This update is just bad.  It mangled a delightfully simple and highly useful interface by introducing a bunch of advert-lookin garbage, and forces navigation through several layers of audio controls just to be able to control individual speaker volumes.   If this is preparation for Sonos to get in on the advertising dollars cash-grab at the expense of users and the user experience, there goes my appreciation for the company and subsequently, its products.   Please give back the original app (I’m on iPhone, so no rollback option for me). 

I believe that this is their ultimate goal, using our data for ad dollars, and eventually charging customers a monthly service fee for using their products. See my post Sonos Corporation’s True Agenda.

Lyricist III
May 13, 2024

Why don't they take the mobile phone industry as a role model for a dual business model?

 

1 - Sponsored hardware: Cheap, but with a long-term paid service contract.

2 - Real price hardware: Expensive, but leaving the customer with free choices.

 

With 1, Sonos can do what they want and customers have to accept restrictions and one-sided balance of power.

With 2, Sonos makes money just with their cool hardware and an open app concept. Speakers might become even more expensive than now, but in exchange, customers have freedom of choice regarding services and “all-you-can-eat” app functionality. Simply as powerful and user friendly the engineers can design it. Broad user base will provide enough input, for sure, to make it a brilliant product.

 

 

 

Enthusiast II
May 13, 2024

My wife cant play music from her playlist she cant use it at all.

I can play a few music numbers but my playlist is nonplayable.

and a lot of settings options are missing.

It a cross between an Alpa/Beta version and i cant go back ios.

I am losing faith in Sonos, and if i lose my option to play musik

from my music libary then i am gone after 14 years with Sonos.

Lyricist III
May 13, 2024

Just purchased my first two Bluesound speaker (Pulse Flex 2i, Sonos ONE class). Testing their ecosystem now.

Sound - competitive, for sure. No feature as Trueplay though.

App - competitive. MUCH better of course than current desaster release. Kind of, as Sonos had been. At least regarding functions I use.

No ads on TuneIn web radios, big advantage. “Minimal volume too loud” issue can be handled better, by limiting range of sound sliders. Finer stepping on low volumes. However, adding my local music lib as a network or local share fails for now (Mac/iPhone environment) for unclear reasons. Error feedback provided by app insufficient. But nothing is perfect. Two days of trying, got a support ticket now and I’m optimistic it’s just some in-transparent permission issue which can be fixed…

All in all it looks, as if 4x ONE and 2x FIVE will flood the second hand market soon :-)

Lyricist I
May 13, 2024

This site works for me  : https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/sonos-16-1-android-apk-download/

Lyricist III
May 13, 2024

Bluesound: Canadian, member of the NAD family, somehow. I do not have the impression so far they intend the same restrictive customer management as Sonos.

Lyricist III
May 13, 2024

If you're seeing this thread Sonos Staff

Here's your massive wake-up call

 

eBay and other 2nd hand sites are now awash  of Sonos crap

Enthusiast II
May 13, 2024

Hey Sonos, can you pls put a monetary value on all of the Sonos playlists you’ve deleted to reimburse users and then give us credits—but not credits in the Sonos store b/c I think a lot of us are now very wary of spending any more money with you. So, like Amazon gift cards maybe?

These would be the same playlists that you also made impossible to create any backup of to be exported.


Asking for several thousand friends.

Lyricist III
May 13, 2024

Hey Sonos.

Just wanted to make you aware of a fantastic new update. Available for you to view right now!

It's full of new features and great news updated methods for describing you as a company.

It gives lots of advice for anyone who may get duped into buying your crap.

It's called the latest Trustpilot review.

I just posted it.

 

You're welcome