Prominent Collaborator I

Answered

Has anyone figured out how to install the old ios s2 app?

Forum|Forum|2 years ago
May 10, 2024
63 replies
8777 views

We know it’s bad, they have not provided guidance, and I can expect a few months before it’s back to ‘before the regression’ of features.

I just want to know how to install the old app. Need to move on with my life. No drama. My mistake for falling for their hype.

thanks!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by BiliBug

You can’t, unless they restore the old version in the App Store.

It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

Show previous replies

B

bdsnta07

Lyricist I

The new app is absolutely horrible ... please put the old version back until you iron out all your problems

L

lutry

Lyricist I

I just spent 1h on the chat of SONOS support. Very friendly support, All ll my reported problems are now known. Besides this: there is not a liste published for all users which bugs are already known. At this stage we all desperately write and contact support or user communities to find out what is wrong, if we as user made an error, if there are solutions (fall back) or what ever. Very bad time for us all including SONOS staff. Leadership of the CEO is completely missing.

A

aurelmarius

Lyricist II

I can’t connect to my sonos system after ios app update. Local network access is enabled in settings.

R

rrl_edm

Enthusiast I

It almost seems that the software development team are not themselves longstanding SONOS users and have little to no appreciation for the existing core features and functionality. Either that or they were specifically tasked with trying to enrage and disenfranchise as many SONOS users as possible, shatter user confidence and irreversibly destroy the SONOS brand.

S

SoCalBruce

Contributor I

If you performed a manual backup of your iPad / iPhone onto a computer then you can restore the prior S2 (Gold) App.

The steps I used were:

Make sure your backup was done before the new (v 80, black) Sonos app was installed on your device;
Erase your iPad/iPhone and perform a restore from the backup on your PC;
Once the device restarted for the first time you need to immediately disable auto updates and downloads for apps (Settings, App Store). This is an important step otherwise you’ll get the new app installed again..
Let your device complete the app installs.

The process took about an hour but I’m happy now that I got the prior S2 app reinstalled..

Good luck.

B

bdsnta07

Lyricist I

Sonos is totally ruining its name with this new app . No systems work with it. Has anyone figured out a way to reinstall old version for Android?

BeMike

Contributor II

Sonos is totally ruining its name with this new app . No systems work with it. Has anyone figured out a way to reinstall old version for Android?

You can download the old version here:

https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/

P

Peter_V

Lyricist II

For android you can find the way to go back here:

S

stan999

Lyricist II

any rant….this is on their homepage support “Please be aware that we are very busy during this time, so it may take us longer than usual to respond to your call. We suggest starting a live chat session with us, or posting your question on our Sonos Community. If you'd like more information about our new Sonos App and Future Feature Updates check our community post.”

lol, they don’t even have the balls to tell the world they know there is an issue with the new app