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cpalmer74
Prominent Collaborator I
May 10, 2024 4:38 PM UTC
Answered

Has anyone figured out how to install the old ios s2 app?

We know it’s bad, they have not provided guidance, and I can expect a few months before it’s back to ‘before the regression’ of features. 
 

I just want to know how to install the old app. Need to move on with my life. No drama. My mistake for falling for their hype. 
 

thanks!

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    BiliBugAnswer
    Lyricist II
    May 10, 2024 4:40 PM UTC

    You can’t, unless they restore the old version in the App Store.

    It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

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    63 replies

    BiliBugAnswer
    Lyricist II
    May 10, 2024 4:40 PM UTC

    You can’t, unless they restore the old version in the App Store.

    It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

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      cpalmer74Author
      Prominent Collaborator I
      May 10, 2024 4:53 PM UTC

      You can’t, unless they restore the old version in the App Store.

      It was foolish for them to submit this mess as an update to the S2 app, instead of as a new app.

      That’s really sad. It’s sad to see the company fall in such a publicly visible way. They are always ‘on the edge’ of being too-fancy for what I need. Wife will argue that we should look elsewhere …… where the software is important. I bet someone just said, “they won’t notice (or Telemetry tells us these are never really used) and we will fix it in a few months.” No company that wants to stay in business does this. 
       

      Anyway, just want the app back to move on with my day. 

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        tsand
        Lyricist I
        May 11, 2024 8:40 PM UTC

        My family and I have enjoyed having Sonos speakers in several rooms in our home for over 10 years.  We generally use streaming music services for content and we use Sonos iOS apps on our phones for interacting with the Sonos system.  Unfortunately, after updating the Sonos iOS apps several days ago, we are unable to reliably access content or select speakers for playback.  The current version of the Sonos iOS is a complete disaster, and our Sonos system is essentially unusable.  Sonos should immediately provide a way to roll back the Sonos iOS app to a previous version that actually works!

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          kpr
          Prodigy I
          May 11, 2024 8:59 PM UTC

          If you have a windows computer and do a google search for: GitHub itunes charles, you should find the answer how to do it. The string I needed was 864228318 but that might or might not depend on location so follow the instructions on that page you’ll find. There likely is also a way using Mac.


          Like it’s said there, it looks overwhelming but following the instructions it’s easy. Well worth the effort for me. I’m back in 16.1 on iPhone. Before downgrading, I enabled the Sonos Voice Location for weather feature in the new app. 

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            rrl_edm
            Enthusiast I
            May 11, 2024 11:02 PM UTC

            @kpr

             

            thx for the tip, but the latest version of iTunes does not provide access to the App Store. I assume you used an older iTunes version?

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              Shehu
              Lyricist I
              May 12, 2024 2:02 AM UTC

              What a fail. Make the old app available 

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                kpr
                Prodigy I
                May 12, 2024 5:32 AM UTC

                @rrl_edm yes, you need older version. All the files you need including the iTunes 12.6.5 are linked in that page. Check the II. Requirements. I used AppManager in the last step.


                Downloading and installing iTunes probably took the longest. The build string I needed to put in was 864228318 but go along the instructions in case that is different for your location. (When you search in iparch… click the result > Download > Download and you should see the version number needed).

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                Dorian_1
                Lyricist I
                May 12, 2024 9:53 AM UTC

                Sonos! Give us the old app back in the App Store till you’ve ironed out the bugs. FFS

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                  scotsbigpaul
                  Contributor I
                  May 12, 2024 10:18 AM UTC

                  Agree. Please give us the old App back asap. The new update has completely broken my ability to connect to Sonos. 
                   

                  My advice, DO NOT UPGRADE TO THE NEW APP!

                  My request to Sonos Team, MAKE TGE OLD APP AVAILABLE TO DOWNLOAD ASAP!

                   

                  😩

                   

                   

                   

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                    banoo
                    Contributor I
                    May 12, 2024 10:21 AM UTC

                    My family and I have enjoyed having Sonos speakers in several rooms in our home for over 10 years.  We generally use streaming music services for content and we use Sonos iOS apps on our phones for interacting with the Sonos system.  Unfortunately, after updating the Sonos iOS apps several days ago, we are unable to reliably access content or select speakers for playback.  The current version of the Sonos iOS is a complete disaster, and our Sonos system is essentially unusable.  Sonos should immediately provide a way to roll back the Sonos iOS app to a previous version that actually works!

                    Is SONOS even reading these messages? 
                    how do we get them to roll back the App? 

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