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GuitarSuperstarAnswer
Lead Maestro
Apr 5, 2023 3:31 PM UTC

No I purchased from a retailer 

I’m not certain, but based on the fine print, I think you have to purchase the “eligible” product directly from the Sonos website to quality for the promotion.

"Receive with simplicity everything that happens to you." - Rashi
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14 replies

GuitarSuperstar
Lead Maestro
Apr 4, 2023 9:14 PM UTC

Did you purchase them directly from the Sonos website?

This is the fine print from the Sonos site:

With eligible Sonos purchase. Expires April 28th, 2024. New and returning subscribers only. Apple Music renews at your region’s price per month after promotion until canceled. Requires Apple ID with payment method on file. Terms and Apple Privacy Policy apply; see the applicable terms for your country. Qualifying customers will be able to redeem the offer in their Sonos app upon registering the device from the eligible purchase. Compatible hardware and software required for Spatial Audio. Not all content available in Spatial Audio with Dolby Atmos.

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"Receive with simplicity everything that happens to you." - Rashi
jmushetAuthor
Contributor I
Apr 5, 2023 12:44 PM UTC

No I purchased from a retailer 

 

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GuitarSuperstarAnswer
Lead Maestro
Apr 5, 2023 3:31 PM UTC

No I purchased from a retailer 

I’m not certain, but based on the fine print, I think you have to purchase the “eligible” product directly from the Sonos website to quality for the promotion.

Translate
"Receive with simplicity everything that happens to you." - Rashi
softbanana
Lyricist I
Apr 20, 2023 6:18 PM UTC

I purchased my 300s directly from the Sonos site and still can’t find a way to claim the 3 free months

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    gabs
    Lyricist III
    Apr 21, 2023 5:15 PM UTC

    I purchased my 300s directly from the Sonos site and still can’t find a way to claim the 3 free months

     

    Same here :/ 

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    Airgetlam
    Airgetlam
    Apr 21, 2023 5:46 PM UTC

    What did Sonos Support say, when you called them?

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    Bruce
    gabs
    Lyricist III
    Apr 21, 2023 9:07 PM UTC

    They haven't answered yet. I contacted sales, no rush

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    gabs
    Lyricist III
    Apr 24, 2023 12:48 PM UTC

    What did Sonos Support say, when you called them?

    Just received an answer, they said that they have had problems with the Apple Music promo service, will get it fixed and send me the offer when they have worked it out. :) 

    Meanwhile I just went for Shazams 3 month trial, which does not require any purchases. (https://www.shazam.com/applemusic)  

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      VNL
      Trending Lyricist I
      Sep 4, 2023 7:47 PM UTC

      Same here, cannot redeem anything as it says this code has already been used, except I never had Apple Music before, I’m on Spotify.

      Anyone know how to redeem this promotion without having to go through the sales team? 
      it’s being actively advertised with the purchase of the product so this should be easy enough…

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      Multiculti
      Multiculti
      Avid Contributor I
      Sep 8, 2023 5:50 PM UTC

      Remain aware of this “ New and returning subscribers only.”


      If you have been a member/user/client of Apple Music in the past year it may not work. 


      Just adding since it happened to a friend who had cancelled the service 3 months before be bought in promotion.  Best wishes. 

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