I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.I’ve uninstalled this in my connected services and re-installed it, but that did nothing. I checked another radio station (NRK) and that seems to be working fine. This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

S

SaraCG

Trending Lyricist I

Question

CBC Radio & Music no longer working after Sonos app after update

Forum|Forum|2 years ago
May 9, 2024
77 replies
3091 views

I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.

I’ve uninstalled this in my connected services and re-installed it, but that did nothing.
I checked another radio station (NRK) and that seems to be working fine.

This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

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cyndiloo

Trending Lyricist I

The Sonos Status page lists CBC as operational so they clearly aren’t aware

I think all that status page indicates is that the streaming service is working...has nothing to do with whether or not the app is actually working (and their techs don’t seem to understand this).

A

Audiophile59

Lyricist I

I have the same issue as all above. Thanks for email ceo suggestion. Have done so. Hopefully enough emails will be received to engender a fix.

M

Musette

Lyricist I

I’ve resorted to using the CBC listen app and using AirPlay to connect with speakers. I didn’t know TuneIn was an option (but I really dislike TuneIn)

How do you connect to Airplay? Using the Sonos speaker?! I miss my CBC

D

Davey99

Lyricist II

I’ve resorted to using the CBC listen app and using AirPlay to connect with speakers. I didn’t know TuneIn was an option (but I really dislike TuneIn)

How do you connect to Airplay? Using the Sonos speaker?! I miss my CBC

You can listen to CBC Radio One on the TuneIn service. You get an ad when you first play it but after that it's ad-free.

L

LeahyM

Lyricist II

I switched to my sony bluetooth and the CBC listen app. I know I can keep switching my Sonos between Bluetooth and wifi, but easier to just use my Sony for CBC. This is a frustrating update.

T

Toolio

Prodigy II

It looks like Sonos cares as much about the CBC issue as it does about the other issues caused by the update--which is to say, not at all. In the meantime I'm finding the mytunerRadio service a better way than TuneIn to listen to CBC on the updated app on my iPad. No annoying ad. I have downgraded to the old app on my Android devices and CBC works fine on the old versions

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mmyoung

Lyricist I

I am having the same problem

J

jerob58

Lyricist I

I’m using MyTuner Radio to access CBC Radio works fine and ad free, but would prefer to use the CBC app.

S

SaraCGAuthor

Trending Lyricist I

I’ve resorted to using the CBC listen app and using AirPlay to connect with speakers. I didn’t know TuneIn was an option (but I really dislike TuneIn)

How do you connect to Airplay? Using the Sonos speaker?! I miss my CBC

You can listen to CBC Radio One on the TuneIn service. You get an ad when you first play it but after that it's ad-free.

Do I use TuneIn within the Sonos app?

M

merkate

Lyricist III

I too can’t access CBC Music on the new app. Fortunately, I still have the older app on my other device and was able to access and play CBC Music with no problem. It’s definitely a problem with the new app. This is one of the many problems with the new app. I am not going to update the Sonos app on my other device until all of the problems get sorted out.

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