I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.I’ve uninstalled this in my connected services and re-installed it, but that did nothing. I checked another radio station (NRK) and that seems to be working fine. This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

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SaraCG

Trending Lyricist I

Question

CBC Radio & Music no longer working after Sonos app after update

Forum|Forum|2 years ago
May 9, 2024
77 replies
3091 views

I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.

I’ve uninstalled this in my connected services and re-installed it, but that did nothing.
I checked another radio station (NRK) and that seems to be working fine.

This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

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GnomeGardener

Contributor I

Same issue here. Also the sleep timer disappeared. Great quality control!!

M

Melanspw

Lyricist I

I’m having the same issues since the update. I can only play CBC by streaming with airplay, it doesn’t work using the Sonos mobile app.Please Sonos find a resolution ASAP.

T

Toolio

Prodigy II

CBC stations won't play for me, either, with the new app. But they play via my un-updated Android devices with the old Sonos app. And if I use the third-party SonoPad app on my iPad they all play just fine through my Sonos speakers via the Sonos CBC service. They are still there, but the new disaster app can't play them. In other words, others can now deliver what Sonos can't.

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MartinP

Contributor I

Same issue here. Since the sonos app update, neither my wife nor I can stream CBC radio from the CBC radio app. Disappointing upgrade.

J

JoyW

Contributor I

I have the same problem. I can't listen to CBC since the upgrade which is a huge problem.

M

mountainbear

Lyricist I

I have the same problem and I use CBC Music every day for hours. Very frustrating, I spent over an hour on the phone yesterday with Sonos suppport and they could not resolve this, so I was told the issue would be elevated and I would get an email to schedule a phone conference with a higher level tech person, but that email never came. Again, frustrating. I, too, see that the connected apps page has CBC Music and Radio with a green check mark showing it is fully operational. Well, its not. Also, my interface with my podcast app (Pocketcast) used to all me to rewind for 10 seconds or move ahead for 45 seconds. The new Sonos app no longer provides that option. An example of an “improved app” being, really, a retrograde update.

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cyndiloo

Trending Lyricist I

I have the exact same issue as above and I’m fuming. I can get it to work on TuneIn but riddled with ads (perhaps this is intentional). I often find with my Spotify (free) account that the device stops working with ads and it just did the same thing with the TuneIn CBC Radio.

The Sonos app is complete garbage. Thinking about ditching my entire SONOS system and buying BOSE bluetooth speakers.

Ugh

Bumper

I have the exact same issue as above and I’m fuming. I can get it to work on TuneIn but riddled with ads (perhaps this is intentional). I often find with my Spotify (free) account that the device stops working with ads and it just did the same thing with the TuneIn CBC Radio.

The Sonos app is complete garbage. Thinking about ditching my entire SONOS system and buying BOSE bluetooth speakers.

Ugh

I think this will eventually get fixed but it might be quite a long time. If your speakers support Airplay and you have an iOS device you could download the CBC radio app and airplay. If you have Android you could delete the sonos app and then side load the old s2 app.

Also on iPhone and iPad there is an app called Sonophone and Sonopad. I just bought yesterday and CBC Radio app works great with it. It’s only $2.99CAD. ETA no affiliation with the app obvs just a customer

C

cyndiloo

Trending Lyricist I

I have the exact same issue as above and I’m fuming. I can get it to work on TuneIn but riddled with ads (perhaps this is intentional). I often find with my Spotify (free) account that the device stops working with ads and it just did the same thing with the TuneIn CBC Radio.

The Sonos app is complete garbage. Thinking about ditching my entire SONOS system and buying BOSE bluetooth speakers.

Ugh

I think this will eventually get fixed but it might be quite a long time. If your speakers support Airplay and you have an iOS device you could download the CBC radio app and airplay. If you have Android you could delete the sonos app and then side load the old s2 app.

Also on iPhone and iPad there is an app called Sonophone and Sonopad. I just bought yesterday and CBC Radio app works great with it. It’s only $2.99CAD. ETA no affiliation with the app obvs just a customer

Unfortunately (or fortunately) I don’t use IOS or any Apple products. I can still listen to it using TuneIn radio but the ads are horrible and I have another issue where SONOS stops playing when an ad plays.

Suggest everyone write to the CEO - “Get in touch with our CEO, Patrick Spence, at ceo@sonos.com”

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cyndiloo

Trending Lyricist I

Hi everyone. Perhaps write a letter to the CEO

“Get in touch with our CEO, Patrick Spence, at ceo@sonos.com”

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