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Contributor I
May 16, 2024
Answered

cant play my own music anymore ? ridiculous

  • May 16, 2024
  • 43 replies
  • 2506 views

So I can’t simply play music from a folder from my 5000$ computer.. Sonos can well and truly F $ R K OFF I will deposit this rubbish out the window and spend weeks advertising you cant play your own music on this junk. pay thousands for a full set up and error 913.

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Best answer by nik9669a

The feature will return next month. 
 

 

43 replies

Avid Contributor I
June 1, 2024

I attempted the fix above from good user Scrubrush but it did not work for me.   Is there another renedty?

 

I am very concerned when Sonos says a fix will be available “next month”.   Is that June (which is the next month when this problem surfaced) or is this Jully?

 

Thanks to all for the support

Contributor I
June 1, 2024

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Prodigy I
June 1, 2024

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Another well-informed and intelligent contribution.  Thank you. 

🎵 First We Take Manhattan Then Berlin 🎵
Lyricist I
June 1, 2024

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Another well-informed and intelligent contribution.  Thank you. 

As a well-informed and intelligent contributor, could you tell me the steps I should take to get my local library working again on the mac?

Contributor I
June 1, 2024

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Another well-informed and intelligent contribution.  Thank you. 

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Another well-informed and intelligent contribution.  Thank you. 

So you do an upgrade and can’t get it right I paid a premium for this and service is subpar.  Unacceptable customer service.  Walmart service 

The feature will return next month. 
 

 

This sucks. I can’t my own music?  What am I living in communist Sonos?  

Another well-informed and intelligent contribution.  Thank you. 

 

That is your answer?  Great customer service and will be sending that to my network for your response Thank you 

Prodigy I
June 1, 2024

You paid the asking price. Nothing more, nothing less. Customer support is a service, not a right.  That's the real world of consumer capitalism.  

🎵 First We Take Manhattan Then Berlin 🎵
Lyricist I
June 1, 2024

Dear nik9669a and whomever else that does not understand ,

The “communist” remark refers to the fact that Sonos is now dictating how we use the system. Many of us have spent a lot of money buying these systems, as well as invested a lot of time uploading our music from CDs so that we can listen to it on Sonos. We’ve also created many play lists in the system. The fact that we all paid a premium for the system, only to have these important features taken away (and our joy in playing “our” music in using these features) is 100% unacceptable. Your answer of “wait another month” is also 100% totally unacceptable. This needs to get fixed now, asap, immediately. 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Prodigy I
June 1, 2024

Nobody is listening to your rant. Just take a chill pill and calm down. 

Thank you and goodnight. 

🎵 First We Take Manhattan Then Berlin 🎵
Prodigy III
June 1, 2024

@bjankowsk

Just to be sure - you know you’re not talking to anyone in Sonos customer services here, right? 

Prodigy III
June 1, 2024

Nobody is listening to your rant. Just take a chill pill and calm down. 

Thank you and goodnight. 

No, you need to go F**** yourself, totally. 

thank you and have a good night.

I would expect to find your comments removed by morning. You can’t just swear at other forum users. Use more eloquence to make your points. 


@Greenland , that comment about wheat and chaff you felt was uncharitable… ;)