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Contributor I
May 16, 2024
Answered

cant play my own music anymore ? ridiculous

  • May 16, 2024
  • 43 replies
  • 2506 views

So I can’t simply play music from a folder from my 5000$ computer.. Sonos can well and truly F $ R K OFF I will deposit this rubbish out the window and spend weeks advertising you cant play your own music on this junk. pay thousands for a full set up and error 913.

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Best answer by nik9669a

The feature will return next month. 
 

 

43 replies

Lyricist I
May 21, 2024

Hello kgmaz . . . After I up-graded the Sonos app on my iMac (running Mac OS Sonoma 14.5) all I get is the 913 error code. 

still looking for a fix.  All worked fine befor the up-grade.

Lyricist III
May 22, 2024

I’m using android on a samsung.  I can play my music library at the album level. Once I do to the artist or genre level… nothing.  What gives?

Lyricist I
May 23, 2024

I have 9 Sonos One speakers that I bought expressly with the purpose of playing my own library of music I’ve collected over the past 50 years, digitally housed on my Mac.

Now, I have 9 doorstops.

We are hosting a family reunion over Memorial Day weekend. I had planned on using the speakers around our house for this multi-day event. Sonos just took away that ability.

Now, I have 9 doorstops.

This is pathetic. Chalk me up as another angry customer. Sonos better fix this, and fix this fast. 

Until then, I have 9 doorstops.

Contributor II
May 24, 2024

The feature will return next month. 
 

 

Really? This is the best answer? And in the meantime I won’t be able to play music from my own library like I used to do every day before this abominable update?

Lyricist III
May 24, 2024

I have the app on an android phone and and iPad.  I have been able to get my library to play (more times than not, it’s still squirrely) on the iPad, but not on the Android.

Contributor I
May 25, 2024

I fixed mine in minutes!!!  I downloaded the sonosphone app from the app store for $3.99.  I now access my entire liberary withthe app and can play all my music on my Sonos 1.  When Sonos finally releases the fix for their app I will revert back, but I do not have to wait  for them to enjoy what took years of building my playlists.

Contributor I
May 27, 2024

You’re a genius, Scrubbrush!  Your fix worked for me on my Windows 10 operating system and with my Music Library on an external hard drive. Yay!

Lyricist II
May 27, 2024

Spent 30 minutes waiting to chat, only to get incomplete information. I was told to remove smb 1.0, only to find out that my NAS requires this to be accessible by my laptop. It seems I need a new NAS that supports SMB 2.0 in order to configure my NAS and my music library to SONOS. Why on earth could they simply tell me this from the start? It seems what they have done is try to force users to streaming, but have received such backlash that they have changed their mind. Hence a new app release next month. I no longer trust these guys. Any new speaker purchases will not be Sonos, I’m afraid 

Lyricist III
May 27, 2024

Agreed Audio-nut.  Sonos can fix this, but I chose Sonos over a system such as R PI at the time as it seemed easier and seemless.  I have since picked up a NAS and may move the controls over to Plex.  Sonos had the “courage” to move on from their core user base to pursue new products and customers.  It’s easier to keep a customer than to earn one.

Contributor II
May 29, 2024

Is there an eta as when the new app will have the option to have the volume out set to Fixed and pass through to work with "work with Sonos" compatible components as it was available with previous version of the app?