Contributor I

Answered

Cannot Stream NTS radio, server not found?

24 replies
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2 Days ago I had NTS playing on my Sonos speakers, I needed to vacuum while it was on, and unplugged a speaker that was playing. I’ve done this before, and nothing unnormal happened. The other speakers continued playing. I’m not sure if this caused the problem or not.

After trying to start any NTS stream afterwards, the Track information updates, but none of them will play. The error log shows the same error for every station ‘cannot connect to NTS Radio because the server cannot be found.’

The Stations are playing fine through the NTS website. All my other Sonos Services are still working just fine. Any idea how to fix this? My next troubleshooting step would be to reset my entire sonos system, which I’d like to not have to do.

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laindAnswer

Contributor I

A week later, and it’s still not working.

This seems to be a problem with the S1 System. The issue seems to be with the system suddenly not being able to connect to NTS’s HTTPS stream. I’m not sure what’s going on, but it might be a HTTPS certificate problem on the S1 system, or the systems clock. I’d like to investigate further, is there a way to get a terminal shell for the S1 speakers so I can look at the logs?

For now, I found a work around that will hopefully help other S1 users like @JamesGold and @ric_bell . This solution will work unless NTS stops offering streaming over HTTP.

Add the service “TuneIn”.
Go to the Service in your sonos s1 controller program
Go to “My Radio Stations”
Click “Add New Radio Station”
Name it whatever you want and use the Following addresses for the streams
1. NTS - http://stream-relay-geo.ntslive.net/stream
2. NTS2 - http://stream-relay-geo.ntslive.net/stream2
3. NTS Slow Focus - http://stream-mixtape-geo.ntslive.net/mixtape
4. NTS Field Recordings - http://stream-mixtape-geo.ntslive.net/mixtape23
5. NTS 4 to the Floor - http://stream-mixtape-geo.ntslive.net/mixtape5

If you need help adding other stations let me know, most of them are mixtape followed by a number.

I hope this helps someone. Still no idea why it just randomly stopped working on the system. When I first tried this solution, I was trying to use https and they still wouldn’t work. It wasn’t until I used regular http that I got it working. I don’t know if they are doing anymore S1 updates that could fix this. But it’s almost certainly an HTTPS certificate issue.

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ric_bell

Lyricist I

The PLAY:3 is compatible with Sonos S2 operating system. I’ve been using a pair of them operating under S2 since it was released.

See here.

I’ve just deleted the S2 controller I had on my Mac and re-downloaded it and you’re totally right, now works with my S3. The app icon is different (this has rounded corners rather than sqaure) so some updates must have happened or I was using a really early version? Either way, very happy, thanks for the support.

Airgetlam

Yes, the app icon is different, so you can tell the difference between S1 and S2 at a balance, probably for those who need to run both systems.

It’s possible you hadn’t been updating properly, hard to tell. Sonos does release updates relatively frequently, even for S1, which is down to bug fixes at this point.

Glad you got updated properly. Enjoy NTS!

Bruce

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laindAuthorAnswer

Contributor I

A week later, and it’s still not working.

This seems to be a problem with the S1 System. The issue seems to be with the system suddenly not being able to connect to NTS’s HTTPS stream. I’m not sure what’s going on, but it might be a HTTPS certificate problem on the S1 system, or the systems clock. I’d like to investigate further, is there a way to get a terminal shell for the S1 speakers so I can look at the logs?

For now, I found a work around that will hopefully help other S1 users like @JamesGold and @ric_bell . This solution will work unless NTS stops offering streaming over HTTP.

Add the service “TuneIn”.
Go to the Service in your sonos s1 controller program
Go to “My Radio Stations”
Click “Add New Radio Station”
Name it whatever you want and use the Following addresses for the streams
1. NTS - http://stream-relay-geo.ntslive.net/stream
2. NTS2 - http://stream-relay-geo.ntslive.net/stream2
3. NTS Slow Focus - http://stream-mixtape-geo.ntslive.net/mixtape
4. NTS Field Recordings - http://stream-mixtape-geo.ntslive.net/mixtape23
5. NTS 4 to the Floor - http://stream-mixtape-geo.ntslive.net/mixtape5

If you need help adding other stations let me know, most of them are mixtape followed by a number.

I hope this helps someone. Still no idea why it just randomly stopped working on the system. When I first tried this solution, I was trying to use https and they still wouldn’t work. It wasn’t until I used regular http that I got it working. I don’t know if they are doing anymore S1 updates that could fix this. But it’s almost certainly an HTTPS certificate issue.

J

JamesGold

Lyricist II

Thanks so much for this 👍.

Hopefully they can sort the certificate issues out, but until then this workaround is great.

Really appreciate your help @laind.

G

Gezzzz

Lyricist I

Super helpful - thanks man.

Have you got the https link to the poolside stream? cheers

B

bentayloruk

Contributor I

Just adding my voice here as I also have this issue. Thanks to @laind for the workaround.

While I’m here and given that you’re all obviously my people, you might like my workaround for playing old NTS shows on Sonos :) https://www.reddit.com/r/sonos/comments/q496fu/comment/il7dq16/?utm_source=reddit&utm_medium=web2x&context=3

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laindAuthor

Contributor I

@Gezzzz

NTS Poolside - http://stream-mixtape-geo.ntslive.net/mixtape4

D

dpoison

Trending Lyricist I

Hey SONOS - has this been fixed properly now or do we still have to sue this workaround? would be better to have it working the way it’s supposed to..

D

dpoison

Trending Lyricist I

just to say TUNE IN is rubbish and full of ads..

A

all_done_downbeat

Lyricist I

A week later, and it’s still not working.

This seems to be a problem with the S1 System. The issue seems to be with the system suddenly not being able to connect to NTS’s HTTPS stream. I’m not sure what’s going on, but it might be a HTTPS certificate problem on the S1 system, or the systems clock. I’d like to investigate further, is there a way to get a terminal shell for the S1 speakers so I can look at the logs?

For now, I found a work around that will hopefully help other S1 users like @JamesGold and @ric_bell . This solution will work unless NTS stops offering streaming over HTTP.

Add the service “TuneIn”.
Go to the Service in your sonos s1 controller program
Go to “My Radio Stations”
Click “Add New Radio Station”
Name it whatever you want and use the Following addresses for the streams
1. NTS - http://stream-relay-geo.ntslive.net/stream
2. NTS2 - http://stream-relay-geo.ntslive.net/stream2
3. NTS Slow Focus - http://stream-mixtape-geo.ntslive.net/mixtape
4. NTS Field Recordings - http://stream-mixtape-geo.ntslive.net/mixtape23
5. NTS 4 to the Floor - http://stream-mixtape-geo.ntslive.net/mixtape5

If you need help adding other stations let me know, most of them are mixtape followed by a number.

I hope this helps someone. Still no idea why it just randomly stopped working on the system. When I first tried this solution, I was trying to use https and they still wouldn’t work. It wasn’t until I used regular http that I got it working. I don’t know if they are doing anymore S1 updates that could fix this. But it’s almost certainly an HTTPS certificate issue.

Can you teach us how to locate the streaming url with these mixtape numbers? I’d like to add Expansions and The Tube infinite mixtapes, but I’m not a skilled digital sleuth to decipher where these geo stream url addresses are hidden. Thanks so much!

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