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Contributor I
May 8, 2024
Question

can’t clear sonos queue in new app

  • May 8, 2024
  • 59 replies
  • 5619 views

Hi,

 

i have just downloaded the updated version of the app. Does anyone know how to clear a queue in the new app version?

 

Many thanks

 

nick

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59 replies

Ken_Griffiths
May 25, 2024

I think the room queues can be cleared via the desktop controller App on Mac/Windows, or by 3rd Party Apps. I use Soro on my iOS devices, as that can batch wipe ‘any’, or ‘all’, room queues. I used that though alongside the earlier S2 App.

It can be done to a schedule too (such as overnight etc.)

Contributor I
May 25, 2024

I like many on this community do not run Sonos via desk top as we use it when we are sitting eating drinking reading etc, not when we have logged off our desk top at the end of a working day.

the sooner the app is fixed to work like an app, the better.

using a desk top to run Sonos is absolutely not a fix 

Airgetlam
May 25, 2024

I hadn’t perceived @Ken_Griffiths post as a ‘fix’, but instead a workaround until such time Sonos performs the true ‘fix’. 

Bruce
Lyricist I
May 26, 2024

Lots of hardware with now useless app. Thank you Sonos for * up what was already working well. 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Lyricist I
May 29, 2024

Is it me or did the response from the CEO leave off CLEARING THE QUEUE.

I use source-in for a couple of my ports and this app only allows you to choose 1 source-in now.  To add insult to injury, because I cannot clear a queue I cannot not even play something on source-in because the queue overrides source-in. It seems like the coding was done by a caveman and on a Commodore 64.

Unless I am missing something this renders Sonos completely inoperable.

Ted the wonder dog
Trending Lyricist I
May 31, 2024

I think the room queues can be cleared via the desktop controller App on Mac/Windows, or by 3rd Party Apps. I use Soro on my iOS devices, as that can batch wipe ‘any’, or ‘all’, room queues. I used that though alongside the earlier S2 App.

It can be done to a schedule too (such as overnight etc.)

Sitting here right now trying to clear a queue on my Mac mini Sonos desktop controller IT DOES NOT CLEAR QUEUE

This fiasco just gets worse and worse, here a list of things my SONOS no longer does.

CANT CLEAR OR EDIT QUEUE, ROOMS DISAPPEAR AND REAPPEAR, SOUND DROPOUTS REGULARLY, UNABLE TO MAKE PLAYLISTS, NO SNOOZE TIMER, FAVOURITES MISSING.

”SORRY SOMETHING WENT WRONG” message whenever I try to find classic fm.……etc etc etc.

Beyond annoyed getting angry. Sorry.

Ken_Griffiths
May 31, 2024

I think the room queues can be cleared via the desktop controller App on Mac/Windows, or by 3rd Party Apps. I use Soro on my iOS devices, as that can batch wipe ‘any’, or ‘all’, room queues. I used that though alongside the earlier S2 App.

It can be done to a schedule too (such as overnight etc.)

Sitting here right now trying to clear a queue on my Mac mini Sonos desktop controller IT DOES NOT CLEAR QUEUE

This fiasco just gets worse and worse, here a list of things my SONOS no longer does.

CANT CLEAR OR EDIT QUEUE, ROOMS DISAPPEAR AND REAPPEAR, SOUND DROPOUTS REGULARLY, UNABLE TO MAKE PLAYLISTS, NO SNOOZE TIMER, FAVOURITES MISSING.

”SORRY SOMETHING WENT WRONG” message whenever I try to find classic fm.……etc etc etc.

Beyond annoyed getting angry. Sorry.

Strange - I’m able to clear the queue in the desktop controller App? See attached.

Lyricist III
June 1, 2024

Still can’t clear the queue.   SONOS stinks.   They have a habit of fixing stuff that “ain’t” broke yet.   Someone above suggested the desktop app can still clear the queue.   So, we’ll have to drag the laptop out to play SONOS until this is fixed.

WHY?  Would they consider  getting rid of a simple and well placed toggle to  “CLEAR QUEUE” on ANY app an improvement?  WHY?

Lyricist II
June 6, 2024

What Sonos has done is terrible and a failure to support those who have bought their speakers.

Lyricist II
June 9, 2024

I have just used the new app for the first time on my iphone and iPad and very frustrated. There is no way to clear the queue and I use this feature regularly.  I am so frustrated with Sonos right now but our whole music audio is controlled through Sonos.  We have speakers inside and out.  It was on one of the last updates, that we found out the we can only do basic controls on our older ipads.   We just may have to bite the bullet and get away from the system.