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Duddsy
Contributor I
January 27, 2020
Answered

Apple Music curated playlists not showing up in search results

Hi All,

This is getting a bit frustrating. In the past, when using the Sonos app in the search->playlists section I could enter an artists name ie Powderfinger and would get results such as Powerderfinfer Essentials, Powerderfinger: Next Steps etc returned.

For a few days this has not been working. Now when I run a search it seems to me that any of the Apple curated playlists are not returned in the search results, however, other playlists which are presumably created by other Apple Music users do show in the results.

Does anyone know if this is a Sonos or an Apple issue? I have tried deleting and readding my account to the Sonos app. Anyone else having these issues, or know of a solution.

Cheers,

Duddsy

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    Jeff S
    Jeff SAnswer
    Retired Sonos Staff
    March 10, 2020

    Hi everyone,

     

    This issue should be resolved once more. Please test it out and submit a diagnostic report if any issues remain.

    Help others find useful content by clicking the like button and selecting the best answer to your question.
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    51 replies

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    BridgeRam
    Lyricist I
    March 4, 2020

    Hi,

    I am having the same problems as well. No longer able to search for playlists created by Apple. Although, some of them play from my recently played in the “my Sonos” section. 


    diagnostic number : 1923404648

     

    Thank you 

     

    bill12345
    Lyricist I
    March 4, 2020

    Hi. Same for me. 
     

    2036336991

    Brantlinger
    Lyricist II
    March 6, 2020

    Any update on when this will be fixed? Thanks. 

    midnightDynamo
    Contributor I
    March 6, 2020

    Can we please have an update? This is taking a long time and the communication is very poor.

    controlav
    controlav
    Lead Maestro
    March 6, 2020

    If you look at the other thread: Apple are working on it. Evidently none of you work in the software development field. “When will it be fixed?” - when the developer(s) concerned figure it out, fix it, run it through the tests, then push it to the live service. Software fixes can’t be scheduled like a hair cut.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      midnightDynamo
      Contributor I
      March 6, 2020

      All,

      I don’t know if this is useful to you, but it was to me so I thought I’d share. Worst case it’s just useless information ;) 

      I asked the same question on Twitter and got the following workaround, which I can confirm works perfectly.

      Add the Apple Curated Playlist to "My Music" within Apple Music natively, then you'll be able to access the playlist within Sonos by navigating to Apple Music > My Music > Playlists > Apple Music Playlists.

      It’s obvious, and I feel silly for not thinking to do it, but it works.

      Hope it’s helpful while this issue is being fixed :)

      CoolRiver
      Lyricist I
      March 6, 2020

      As a work around I have just used the voice automation to select my playlist.  Of course you have to know the name of the playlist you want.  So if you have a speaker with Alexa built in you can just say, “Alexa, play ‘today’s hits’ playlist from Apple Music.”  If you want it played on a speaker that doesn’t have Alexa built in you just specify the name of the speaker, “Alex, play ‘today’s hits’ playlist from Apple Music on Living Room.”  Or you can go into the app and choose to group speakers from the one already playing your playlist.  I use a pair of Sonos Ones in my office all day so this works well for me as I usually rotate between 8 playlists and I know the names

        ScottyGooner
        Lyricist I
        March 7, 2020

        Same issue for me…..

         

        diag is 2008594287

         

        Thanks

        ArN0
        Lyricist I
        March 7, 2020

        Same issue 

        Sonos knows all
        Lyricist I
        March 7, 2020

        Hi folks,

         

        We’ve received reports that this issue is happening again, though it was previously fixed.

        Err.. no.  I think you mean “we thought we fixed it but what we did didn’t work”.  Like everyone else on the thread, it’s now been some time since I’ve been able to search Apple curated playlists.

        308851434

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