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Duddsy
Contributor I
January 27, 2020
Answered

Apple Music curated playlists not showing up in search results

Hi All,

This is getting a bit frustrating. In the past, when using the Sonos app in the search->playlists section I could enter an artists name ie Powderfinger and would get results such as Powerderfinfer Essentials, Powerderfinger: Next Steps etc returned.

For a few days this has not been working. Now when I run a search it seems to me that any of the Apple curated playlists are not returned in the search results, however, other playlists which are presumably created by other Apple Music users do show in the results.

Does anyone know if this is a Sonos or an Apple issue? I have tried deleting and readding my account to the Sonos app. Anyone else having these issues, or know of a solution.

Cheers,

Duddsy

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    Jeff S
    Jeff SAnswer
    Retired Sonos Staff
    March 10, 2020

    Hi everyone,

     

    This issue should be resolved once more. Please test it out and submit a diagnostic report if any issues remain.

    Help others find useful content by clicking the like button and selecting the best answer to your question.
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    51 replies

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    senturion
    Contributor I
    March 7, 2020

    I’m having this same issue. The Apple Music “Essentials” playlists used to show up in search and now they’re gone. This renders my Sonos system highly unusable with Apple Music. Please fix ASAP. 

    Ken_Griffiths
    Ken_Griffiths
    March 8, 2020

    As mentioned earlier yesterday in this thread, by controlav…

    “Apple are working on it”. 

    Sonos Staff have also said that they will update this thread, when the matter has been fixed. 

      fvorsten
      Lyricist III
      March 10, 2020

      Fixed for me! Thanks!

        Jeff S
        Jeff SAnswer
        Retired Sonos Staff
        March 10, 2020

        Hi everyone,

         

        This issue should be resolved once more. Please test it out and submit a diagnostic report if any issues remain.

        Help others find useful content by clicking the like button and selecting the best answer to your question.
          CoolRiver
          Lyricist I
          March 10, 2020

          I just tried one of my favorite playlists that has been missing and it is there!  Seems to be working at the moment.  Thank you

          stefanbrash
          Lyricist I
          March 10, 2020

          Works for me, thanks sonos

          Lasse B
          Lyricist I
          September 8, 2020

          September 2020.

          Same issue for me. Search renders no Apple Music results at all. Initially, search results are partial, i.e. not the full list of playlists that the Apple app render. Eventually (weeks later), results turn to zero. The saved Sonos playlists play Apple Music tunes, so the issue is not associated with authorisation. Spotify integration does not display similar issues.

          Fix for me: Remove the Apple Music service, and add it again. Repeat next time search results are disappointing.

          Infuriating UX. Things were supposed to be easy, and I regret getting into the SONOS honey trap, even though I suspect Apple may be inducing this issue.

           

          JulesBMK
          Contributor I
          October 6, 2020

          I don’t know if this is related, but I’m finding the Apple Music search on Sonos returns many fewer results than the Apple Music app in all categories - I’m having to resort to Air Play which is very limiting.

          Airgetlam
          Airgetlam
          October 6, 2020

          Sonos only displays what is sent to them by Apple, they don’t modify that data in any way. 

          Bruce
            dkasprisin
            Lyricist I
            October 7, 2020

            Hi everyone, this issue should now be resolved. Please test it out and if any issues remain, submit a diagnostic report and reply here with the number.


            same issue with me 1868409223

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