Amazon music connection loss

Then I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Unfortunately, support doesn’t work these forums, these forums are for, as it suggests at the top, for the Community, and not support. The very few moderators certainly try to help where they can, but there’s no guarantee, and they’re stretched pretty thin. Your best bet is to call in. 

If you are sure you have done everything support is your best bet.

If you would like suggestions from users to make sure you didn't miss something, tell us what you actually did and we can compare that to our problem solving steps.

Sonos Technical support said they are waiting on an update from Amazon Music to fix the streaming connection between Sonos and Amazon Music.  Amazon Music cannot confirm this update from Sonos. 

OK, hadn't realized there was something broke  at Amazon as my Android system has been playing them without issue once I did the reauthorize a couple days ago.