Enthusiast I

Question

Alarm function in app update 9th of May 2024

Forum|Forum|2 years ago
May 9, 2024
164 replies
25507 views

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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LindaC1968

Contributor I

I highly encourage everyone to hit them where it hurts - go and put in a 1 star app rating

Already done that, it’s shoddy at best

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LindaC1968

Contributor I

Hooray, just downloaded the update and the "new" app now has alarm control.

Look under the gear wheel at the top then Manage System.

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LindaC1968

Contributor I

Hi, on which device have you done this? No change on my iPhone 😔

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LindaC1968

Contributor I

Hooray, just downloaded the update and the "new" app now has alarm control.

Look under the gear wheel at the top then Manage System.

Hi, on which device have you done this? No change on my iPhone 😔

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balikian

Lyricist I

OMG. So my 6 year old son asked me last week to set an alarm for him at 6am to wake up so he can play games with his friends. He normally doesn’t wake up until 7:30. We stopped that! Except we didn’t. The alarm went off blaring this morning. Didn’t wake him up, but it certainly woke me up. And then I couldn’t find the damn alarm in the new app to delete it. So now I guess we just wake up at 6am on Mondays and Tuesday and Wednesdays until they fix it?!

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Noosta

Lyricist II

I have alarm on my app, click the settings cog, then manage, then alarms

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Noosta

Lyricist II

On iPhone I must add

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bjd

Contributor II

It’s not there for me

Ken_Griffiths

The Alarm feature was in the new Sonos App on initial release, but it got pulled - I guess an issue was perhaps found that needed addressing. I think it’s scheduled to return in a week, or so, though.🤞It’s probably going through testing as we type.

I’m presuming that @Noosta’s iPhone has not been updated, perhaps 🤔?

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balikian

Lyricist I

I have alarm on my app, click the settings cog, then manage, then alarms

Oh thank gawd. I found it. I looked everywhere after the update too. Thanks!

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