Enthusiast I

Question

Alarm function in app update 9th of May 2024

Forum|Forum|2 years ago
May 9, 2024
164 replies
25507 views

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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Ken_Griffiths

I have alarm on my app, click the settings cog, then manage, then alarms

Oh thank gawd. I found it. I looked everywhere after the update too. Thanks!

I will go update and see ..👍

Ken_Griffiths

Yep it’s there… nice!

Bumper

It’s not there for me

Users here and Reddit are reporting no alarms despite updating firmware and app, unfortunately. I don’t have them either.

Ken_Griffiths

It’s not there for me

Users here and Reddit are reporting no alarms despite updating firmware and app, unfortunately. I don’t have them either.

You might need to perhaps run the update from the App Store (v80.00.08) - that’s what I did and alarms are now showing here, but distribution to some App stores may take a short time too. Not sure if this applies to Android either, as I’ve not (yet) checked that.

Bumper

It’s not there for me

Users here and Reddit are reporting no alarms despite updating firmware and app, unfortunately. I don’t have them either.

You might need to perhaps run the update from the App Store (v80.00.08) - that’s what I did and alarms are now showing here, but distribution to some App stores may take a short time too. Not sure if this applies to Android either, as I’ve not (yet) checked that.

Everything is updated. Firmware and app. The only constant with this buggy POS app is experiences will vary.

Ken_Griffiths

Some instructions (copied/pasted below) from the AMA to get Sonos Alarms working …

You can have Alarm Settings back right now!

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

N

NeedanAlarmClock

Lyricist III

My username says it all. I need an alarm clock. I think this is the worst update of any app service ever made. It is horrible. I want to get rid of Sonos but the speakers aren't even worth a quarter of what they cost. Sonos doesn't read the community remarks. I want to get another sound system. Anyone have any recommendations

P

pejn

Lyricist I

The alarm function is back on iOS, though it still doesn’t work properly. I’ve set it to 7:30 in the morning, but it started the music at 9:30. They messed up something with timezones. It used to work before.

D

Darrylj.ander

Lyricist I

The alarm function is back on iOS, though it still doesn’t work properly. I’ve set it to 7:30 in the morning, but it started the music at 9:30. They messed up something with timezones. It used to work before.

Similarly, set mine to wake up at 8am, alarm went off at 3 am

Ken_Griffiths

Just a thought🤔 …If Alarm times are incorrect, maybe check the Country settings in your Sonos online profile and ensure those details are correct.

https://www.sonos.com/en-us/myaccount/user/profile

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