Enthusiast I

Question

Alarm function in app update 9th of May 2024

Forum|Forum|2 years ago
May 9, 2024
164 replies
25507 views

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

A

A_fly_guy

Contributor I

The alarm function is a major fail with the new app however I have found a “workaround” by using the app on my laptop and editing the alarm that way. I did have to reset it first but it worked this morning…. Let’s see if it works tomorrow too!! I hope they do sort this out soon.

Maybe this will perhaps help some users that are having an issue with an existing alarm. It requires either a PC, or Mac, with the Desktop controller installed (available HERE)

See below:

Sonos app for macOS or Windows

Click Alarms from the bottom of the Select a Music Source pane on the right side of the Sonos app.
To edit an existing alarm, click the name of the alarm, then click Edit.
Set your Time, Room, Music, Frequency and Volume settings.
Click OK to save the alarm

Thank you! This worked on my Mac!

Y

Yogitim

Trending Lyricist I

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

The same thing here. It's crazy huh. My alarms work the same way as before but I cannot find them or update them or change them in the new Sonos app and that is very frustrating....!

Tim C

J

Jddssc121

Lyricist II

The newest ios app update is a trainwreck. I literally have no way to control the alarms on system. I can't do it on my phone. I can't do it on my laptop either, because these dingbats didn't make an apple silicon version of the desktop app. I also can't do it in the web browser app because the alarm functionality is not there either. I quite literally have no way to turn on/off any of my alarms. If i don't want an alarm to go off tmrw I have to freaking unplug the thing from the wall. How did this plan pass the even most basic of scrutiny within the company? Is anyone thinking things thru?

A

Amanley21

Contributor I

Trash day was on Monday.... guess we ran a day behind this weekend 🔊💥

When we're children, we're given examples of what not to do and, Sonos just gave us one of those lessons.

Very disappointing!!! 😠

D

dajbaker

Contributor I

Bring back the old App, the new version is a retrograde step. Terrible UI and loss of much favoured functionality.

Shame on SONOS..

Ttotally agree, rubbish.

S

Semoya

Lyricist I

What a disappointment Sonos

B

BadBot

Lyricist I

Just hit them as suggested: 1-starred the app and wrote a review about this missing function. Unbelievable.

E

eisenb11

Trending Lyricist I

OMG, what kind of cognizant dissidence lead lo releasing the app in this state? I just updated the app to find that I can no longer access my alarms without using a computer. Seriously, who the heck thought it was a good idea to temporarily keep people from accessing ALARM functionality? This is a serious let down from Sonos.

I get that it’s coming back later but, Sonos, we use our freaking alarms every freaking day - this is core functionality.

The software shouldn’t have been released early.

Bring back the old version - this is beyond ridiculous. It’s like you’re trying to become Google or something - don’t learn their bad anti-consumer habits.

I’ve spent way too much money on Sonos stuff. It’ll be a shame to toss all of this as another failed ecosystem that jumped the shark.

A

Allyrenee

Lyricist I

So... not only can I not add a new alarm.. I can't stop an existing one. So I'm waking up at 5am for the foreseeable future?

S

Stavros Theodorou

Lyricist I

The newest ios app update is a trainwreck. I literally have no way to control the alarms on system. I can't do it on my phone. I can't do it on my laptop either, because these dingbats didn't make an apple silicon version of the desktop app. I also can't do it in the web browser app because the alarm functionality is not there either. I quite literally have no way to turn on/off any of my alarms. If i don't want an alarm to go off tmrw I have to freaking unplug the thing from the wall. How did this plan pass the even most basic of scrutiny within the company? Is anyone thinking things thru?

They do have an Apple Silicon APP I am using it on my MacBook Air M2 you download it from their site and it allows you to edit or add new alarms.

Show more replies

Sign up

Login to the community