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Nigel_14
Contributor II
May 9, 2024 9:58 AM UTC
Answered

Access to Music Library Listings by A-Z

Who else has noticed the loss of the A-Z column on the right when browsing music library songs, albums, etc?

 

I have thousands of songs stored on a Synology NAS and now the new app simply shows them alphabetically with no easy way to jump to any beginning with “N” for example?

 

Finally where have our Playlists gone! All I can see are my Apple Music ones but not the ones I created from my music library  

 

I am very disappointed with the new app and have complained to Patrick their CEO twice now  

 

 

 

 

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    wayneo123Answer
    Collaborator II
    May 9, 2024 10:03 AM UTC

    I have exactly the same issue and keep getting errors when attempting basic tasks.

    I too have emailed the CEO, but it just goes through to a support agent and they send a standard templated response.

    It is complete arrogance from sonos to drop this bug ridden, feature lacking piece of excrement of an update and expect its customers to just deal with it.

    All they need to do is make the old app available again whilst they fix the latest abomination, but they are too up there own arse to admit their mistake.

    All Sonos products replaced due to appalling app and sheer arrogance of CEO.
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    CSM Brighton
    Lyricist III
    May 14, 2024 4:13 PM UTC

    Sonos. This needs to be sorted ASAP as it’s the only reason I spent a lot of money on your products/system

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    unhappy6
    Lyricist I
    May 19, 2024 4:56 PM UTC

    These guys are absolute hacks. The CEO should resign. He should also know I’m spreading as much information around to inform people of how dumb these folks are. Take a good app, with loyal customers, and release it so as to p*** off as many people as possible.

    I’ve also talked to many AV companies to inform them Of this debacle. They are listening and informing.

    Very ripe for a class action.

    Incompetence with apathy, what a bunch of losers

    The real discussion is, where can we get a new

    Service that actually provides the functionality we want and need?.

    time to move on.

     

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