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Contributor II
May 9, 2024 9:58 AM UTC
Answered

Access to Music Library Listings by A-Z

Who else has noticed the loss of the A-Z column on the right when browsing music library songs, albums, etc?

 

I have thousands of songs stored on a Synology NAS and now the new app simply shows them alphabetically with no easy way to jump to any beginning with “N” for example?

 

Finally where have our Playlists gone! All I can see are my Apple Music ones but not the ones I created from my music library  

 

I am very disappointed with the new app and have complained to Patrick their CEO twice now  

 

 

 

 

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wayneo123Answer
Collaborator II
May 9, 2024 10:03 AM UTC

I have exactly the same issue and keep getting errors when attempting basic tasks.

I too have emailed the CEO, but it just goes through to a support agent and they send a standard templated response.

It is complete arrogance from sonos to drop this bug ridden, feature lacking piece of excrement of an update and expect its customers to just deal with it.

All they need to do is make the old app available again whilst they fix the latest abomination, but they are too up there own arse to admit their mistake.

All Sonos products replaced due to appalling app and sheer arrogance of CEO.

32 replies

Lyricist III
May 9, 2024 7:14 PM UTC

Dismal. I don’t believe Sonos even care. Any level of beta testing of the new app for local libraries would have picked this up.
 

Scrolling down to reach an artist beginning with ‘S’ on my library is an unbearable chore. 
 

Sonos - address this or I’m out. Not everyone is happy with streaming only. 
 

 

 

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Lyricist III
May 9, 2024 7:22 PM UTC

I cannot even find my Library.

There is nothing on the ap that allows me to play it let alone choose.

I feel robbed.

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Lyricist I
May 9, 2024 10:07 PM UTC

My library appeared earlier today: I played an album. But now it’s gone again, and the “recently played” list is empty. Some people can obviously see their library (they’re complaining about searching) but others clearly can’t see it at all.

it’s a mess and I won’t buy more if they don’t fix it.

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Lyricist III
May 9, 2024 10:13 PM UTC

Many other problems here, no alarms, sleep timer or even queueing tracks? Is this app even slightly ready for action ?

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Lyricist III
May 9, 2024 10:15 PM UTC

Dismal. I don’t believe Sonos even care. Any level of beta testing of the new app for local libraries would have picked this up.
 

Scrolling down to reach an artist beginning with ‘S’ on my library is an unbearable chore.
 

Sonos - address this or I’m out. Not everyone is happy with streaming only. 

 

I can see that on iPhone at least a force tap on the scroll bar makes it go faster (all over the place in fact). That’s not much help :/

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rosswells127
Prodigy I
May 9, 2024 10:25 PM UTC

I have the same scenario as you with over 1000 albums on my NAS.
Hard to access selected Artists, Albums without the A-Z positioning feature that was available in the old S2 app. 
I have resorted to using a 3rd party app on my iPad which supports local music libraries and has the A-Z positioning.
Ross.

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Prodigy I
May 9, 2024 11:24 PM UTC

My library appeared earlier today: I played an album. But now it’s gone again, and the “recently played” list is empty. Some people can obviously see their library (they’re complaining about searching) but others clearly can’t see it at all.

it’s a mess and I won’t buy more if they don’t fix it.

I can see it, but it won’t play albums.   I can play individual songs via the new app, but most albums won’t play.   I can play the same albums though, by using the Web App on my device (via browser), instead of the Sonos App.

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Lyricist III
May 10, 2024 12:32 AM UTC

I can't even find my library. And can't see a queue.  This update sucks so far

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Enthusiast II
May 10, 2024 1:57 AM UTC

Who else has noticed the loss of the A-Z column on the right when browsing music library songs, albums, etc?

 

I have thousands of songs stored on a Synology NAS and now the new app simply shows them alphabetically with no easy way to jump to any beginning with “N” for example?

 

Finally where have our Playlists gone! All I can see are my Apple Music ones but not the ones I created from my music library  

 

I am very disappointed with the new app and have complained to Patrick their CEO twice now  

 

 

 

 

We’ve lost an awful lot with this new super duper update.

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Lyricist I
May 14, 2024 3:42 PM UTC

Same problems as everyone above. The inability to search and play entire cds from my music library really is the pits. 

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