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Corry P
Corry PAnswer
Sonos Staff
Oct 22, 2024 3:08 PM UTC

Hi All

The newest Android app has now reached 100% rollout. Please check your Play Store for app updates.

If you still cannot update to Android 80.10.06, please let me know.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

67 replies

Prodigy II
Oct 20, 2024 2:35 AM UTC

Who at Sonos is responsible for their Facebook presence? It’s odd to me that their policies there are more stringent than they are here. 

I would not call removing replies pointing out errors in Sonos’s advice/instruction ”stringent.” I would call it an attempt to hide the truth.

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Airgetlam
Oct 20, 2024 5:02 AM UTC

Is it someone from Sonos, or someone from FaceBook?

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Bruce
Airgetlam
Oct 20, 2024 5:06 AM UTC

Perhaps equally as importantly, why would there be different standards applied to Facebook by Sonos, than here on their own forums, assuming it is being done by a Sonos person? I don’t understand that concept. 

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Bruce
Prodigy II
Oct 20, 2024 12:05 PM UTC

Perhaps equally as importantly, why would there be different standards applied to Facebook by Sonos, than here on their own forums, assuming it is being done by a Sonos person? I don’t understand that concept. 

Perhaps it's because potential customers are more likely to check out Sonos on Facebook, while here it is mainly existing customers. New customers will be turned off by reading about what Sonos can't do properly, and about the trials and tribulations of former Sonos fans who have dealt with a fiasco that has now lasted almost six months. Lately, Sonos seems far more concerned about new customers, at the expense of its existing customer base. It is, apparently,  unaware of that business school adage that preaches it costs more to attract new customers than it does to keep existing customers happy.

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wimvandijk
Lyricist III
Oct 21, 2024 10:12 AM UTC

It is now 21 oct. and still the 15 oct android app update not in my playstore. 

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Schlumpf
Virtuoso
Oct 21, 2024 10:16 AM UTC

It is now 21 oct. and still the 15 oct android app update not in my playstore. 

Did you try to reinstall the app?

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Ralf
wimvandijk
Lyricist III
Oct 21, 2024 10:29 AM UTC

No, because when I look up in the playstore the 80.10.6 is not in the playstore. So when I reinstall how can I get the newest 80.10.6 version

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Schlumpf
Virtuoso
Oct 21, 2024 10:39 AM UTC

No, because when I look up in the playstore the 80.10.6 is not in the playstore. So when I reinstall how can I get the newest 80.10.6 version

That would be just a try of „lucky punch“.

Not likely, but might be playstore would show the new version if the current one is not installed. 

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Ralf
Prodigy II
Oct 21, 2024 11:47 AM UTC

It is now 21 oct. and still the 15 oct android app update not in my playstore. 

It's not in my Play Store, either. Still shows the older Sept. 18 update. Out of curiosity I just tried uninstalling and reinstalling. I got older version back again.

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Prodigy III
Oct 21, 2024 11:54 AM UTC

Hi @Corry P, could you check why many here, including me, are not able to get 80.10.06 on Android yet, please?

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