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Corry P
Corry PAnswer
Sonos Staff
Oct 22, 2024 3:08 PM UTC

Hi All

The newest Android app has now reached 100% rollout. Please check your Play Store for app updates.

If you still cannot update to Android 80.10.06, please let me know.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

67 replies

Local Superstar
Oct 17, 2024 11:47 AM UTC

I know if I delete the App etc. I’d need to connect to the existing system etc.

As Sonos literally say for this release here that “This release will be gradually rolled out to users over several days.”, I’m fine believing that’s the case and not something else that somehow affected all my devices that would need the App resetting/removing if I wanted the new version.

I smiled how they switched to the proper (European/UK) date system for it. 😁  Unless we have a 15th month now.

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Prodigy III
Oct 17, 2024 11:53 AM UTC

Uninstalled e installed fresh from Google Play Store. Still previous version 😐

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Airgetlam
Oct 17, 2024 11:57 AM UTC

Thanks for testing that, I wasn’t sure. 

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Bruce
Stanley_4
Grand Maestro
Oct 18, 2024 3:13 AM UTC

I tried checking the Play Store with an Android that had never had Sonos loaded on it to confirm it wasn’t a lingering issue with some old stuff I’d done. The old version is still being served up by the Store so it is on Google, not an App glitch.

Sonos suggested I give it until at least next Tuesday before I worry about it.

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Prodigy II
Oct 18, 2024 9:38 PM UTC

Old version still in Canada.

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Prodigy III
Oct 18, 2024 9:45 PM UTC

I'm starting to think this update is only Vaporware.

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Renowned Enthusiast I
Oct 19, 2024 3:11 PM UTC

Me too.  I’m in UK with 80.10.06, 20241007 installed and useless - won’t let me register or set up my S2 speakers - and that’s what still shows up on Play Store.

Thank goodness for S1, still going strong with whatever gear I can “downgrade” so as to play music.

What on earth were/are they thinking?

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Prodigy II
Oct 19, 2024 3:18 PM UTC

I'm starting to think this update is only Vaporware.

Even stranger is the fact that when people comment on Sonos Facebook posts about the latest (non-existent for many) Android update not being available in the Play Store they get a banal Sonos reply telling them how to do Android updates. Then, when they reply again informing Sonos that no update can be done because only the older version exists in their country’s Play Store, their reply is removed by Sonos. My Facebook replies to that effect have been removed three times. Now Sonos is trying to control the narrative.

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GahamAuthor
Headliner I
Oct 19, 2024 3:24 PM UTC

@sonos claim that they want to regain our trust then treat us badly. Their own priority right now is the launch of 2 new products and that is where their focus is. I know now without a shadow of a doubt that I will never exchange my hard earned money for a new Sonos product.

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Airgetlam
Oct 20, 2024 1:50 AM UTC

Who at Sonos is responsible for their Facebook presence? It’s odd to me that their policies there are more stringent than they are here. 

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Bruce