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Contributor I
June 13, 2018

Trueplay for Android or at least Samsung phones

  • June 13, 2018
  • 38 replies
  • 8250 views
Please provide Trueplay support for Samsung phones, otherwise your company is missing out another 50% potential customers (or existing customers).

https://www.idc.com/promo/smartphone-market-share/vendor
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    38 replies

    sd2000Author
    Contributor I
    June 14, 2018
    Might be more to it than just microphones.

    Other than just microphones there are many reasons include the lack of will of course....

    All handphone components are very specialized leading-edge parts with limited supplier in most case. In the case of the microphone, there is a specialized name for it known as MEMS microphone (microelectronic mechanical systems). Knowles of U.S. is the top supplier to both Apple and Samsung, with a market share of 59%, and AAC Technologies of Hong Kong (13%) and Goertek of China (7%) being 2nd and 3rd repectively.

    Top three suppliers already represent 79% of the market share. It is speculative of course but Apple and Samsung are rather likely procuring parts from the top suppliers not fragmented players.

    https://www.edn.com/electronics-blogs/20-20khz/4431541/Top-ten-MEMS-microphone-vendors-ranked

    There can be reasons other than the hardware itself of course.
    melvimbe
    June 14, 2018
    As pointed out, I don't think it's just a matter of hardware. There could be variations in how the firmware utilizes the mics or something of that nature. I also don't know that stats showing the volume of Samsung users vs apple users necessarily shows the volume of Sonos owners with Apple vs Sonos owners with Samsung.

    I do think lack of will is a distinct possibility, but I don't mean that in a negative way. It may very well be that maintaining trueplay on iphones is taking more development and maintenance time then originally planned, and Sonos doesn't have the resources dedicated to add more devices. It could also be that they believe adding just Samsung will end up getting other android customers unhappy and feeling left out, more than it will please sumsung customers. I don't know what I don't know. I personally don't like making assumptions regarding what I don't know, as I'm rarely able to do so objectively and usually get it wrong.

    All that said, since I use a Galaxy myself, I'd absolutely benefit from trueplay on Samsung. Certainly wouldn't complain about it.
    Danny
    sd2000Author
    Contributor I
    June 15, 2018
    In my mind Sonos need not worry about incompatiblity over android Trueplay, as users are well aware of it.

    Incompatibility is an inherited issue (not problem) with open ecosystems such as Windows and Android, yet it does not hinder their popularity. For users with priority over compatibility , they will decide on Intel and Samsung based hardware on their own and do not need guidance.

    I also own/previously owned non-Intel and non-Samsung based equipments due to their specific features. They indeed have various compatibility issue, and not a problem to me as compatibility was already known as possible issue from the start. Users may switch to Intel and Samsung based equipments but it will be their own flexibility.
    Sonosjunkie
    Prodigy III
    June 15, 2018
    As mentioned I think there are other factors at play, not just hardware and software. Even if we assume that there might be a higher cost of developing and maintaining a consitant and equivalent capability for android, it is feasible that sonos have determined that the feature is not commercially important enough (to them) in comparison to other priorities for their roadmap. At least for now. The technical argument is maybe more paltable to communicate to customers.

    Samsung may sell more handsets as the stats make clear. In sheer numbers. But I dare say that those figures include their entire range and not only their premium ohones. Apple simply don’t sell lower end phones.

    There is also anecdotal evidence that Apple users simply spend more money on services that compliment their phone. It’d be interesting to know if this example (apps) translates to ‘sonos spend’ by Apple vs Samsung users.

    https://www.google.co.uk/amp/s/appleinsider.com/articles/18/01/26/apples-ios-app-store-users-spent-115-billion-in-q4-95-more-than-google-play/amp/
    Lounge: 5.1 Arc HT (2x Subs and 2xP5 rears) with LGOLED77CX. Kitchen: 2xOneW, 2xP3w with SubW. Bedroom: 2xP1s. Office/Studio: 2xP5w. Snug 2xP1s. Garage: 2xOneW. Also 3x Moves.
    Ken_Griffiths
    June 15, 2018
    Sonosjunkie,

    That’s a lot of money spent in just one quarter of last year eh?

    Anyhow, here is what Sonos have to say about this topic in their Trueplay support pages... (quote):

    Why doesn’t Trueplay work with Android devices?
    “We realize many Sonos users, and music lovers considering Sonos, are happy Android users that want to use their phone or tablet of choice to Trueplay tune their Sonos speakers. Unfortunately due to the wide variety of devices on the Android platform using different software versions, microphones and ways to process audio we could not ensure a consistent and reliable Trueplay tuning experience thus far. It’s absolutely our intent to support Trueplay on Android so know we haven’t lost sight of this gap and are quite unhappy about the lack of Android support.”

    Personally, it’s probably easier perhaps for a customer to borrow an iPhone off a friend or relative for 1/4 hour, install the App, and setup trueplay tuning and then forget it. Most of us leave our Sonos speakers in the same place anyway and very little usually changes in a room.

    I think I’ve maybe used the feature once or twice in the past 12 to 18 months. Just to get rid of the 'little red dot' that appears next to my untuned room name.

    I think Sonos has chosen to prioritise the Alexa/AirPlay/Google stuff first and probably 'Trueplay on Android' has been pushed down the development list ... I wouldn’t blame Sonos for making that decision. If anything, (Google) Android need to get all the manufacturers together and agree certain 'acceptable' standards around some of the hardware incorporated in the Android devices, perhaps?

    That said, I can’t remember now, whether or not, I gave my 'ex-best mate' his nice new iPhone 8 back ? 😃
    Lyricist I
    October 9, 2018
    Can't believe people are still talking about this subject til this day. I just bought the Sub and Playbar yesterday and didn't know Trueplay existed as I was just looking at options on my Android device. This great feature unfortunately is not available to Android users. Why can't they just include a cheap mic for Android users only and be done with it? REALLY UNACCEPTABLE excuse from Sonos as there were cheaper options available to them! Could have just included a cheap mic and this forum won't be bombarded with trueplay discussions from Android users.
    Lyricist I
    October 9, 2018
    Good thing I have an Ipad mini but sucks if I didn't.

    "Buddy, can I borrow your Apple device to set up my $2000+ sound systems?"
    "They don't support Android phones"
    "What the crap? ". answered..."Yeah"
    Stanley_4
    Grand Maestro
    October 10, 2018
    Borrow an Apple device and a grandkid along with it, saves a lot of work and keeps the grandkid occupied while you nap.
    chicks
    October 10, 2018
    Pretty sure the speakers with mics will tune themselves to the room at some point, likely next year.
    Stanley_4
    Grand Maestro
    October 10, 2018
    You might be able to do some tuning with a speaker located mike but to get the sound right for your seating position you need the mike there. If you are trying for an overall room balance then you need multiple mike locations or a single mike used at multiple positions where you are trying to achieve balance.