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Contributor I
June 13, 2018

Trueplay for Android or at least Samsung phones

  • June 13, 2018
  • 38 replies
  • 8250 views
Please provide Trueplay support for Samsung phones, otherwise your company is missing out another 50% potential customers (or existing customers).

https://www.idc.com/promo/smartphone-market-share/vendor
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    38 replies

    Prodigy II
    June 13, 2018
    Too many variables on Android to do it apparently. Wouldn't hold your breath.
    "I saw the Stooges and the MC5"
    sd2000Author
    Contributor I
    June 13, 2018
    Dear Silverthorn,

    If hardware is cited as the reason I do not think it is valid. Base on IDC report market share of Samsung hovers solidly at about 20% vs Apple about 15% to 20% in year 2017. Base on unit of phone sold, Samsung outpaced Apple.

    Please note I am referring to a single vendor Samsung here. If Apple product consistency was cited on the ground on a single vendor, there is no reason it cannot apply to Samsung.

    In fact it should apply to Samsung more than Apple. Samsung sold 317.7 million units vs Apple 215.8 million units in year 2017.

    regards,
    June 13, 2018
    Dear Silverthorn,

    If hardware is cited as the reason I do not think it is valid. Base on IDC report market share of Samsung hovers solidly at about 20% vs Apple about 15% to 20% in year 2017. Base on unit of phone sold, Samsung outpaced Apple.

    Please note I am referring to a single vendor Samsung here. If Apple product consistency was cited on the ground on a single vendor, there is no reason it cannot apply to Samsung.

    In fact it should apply to Samsung more than Apple. Samsung sold 317.7 million units vs Apple 215.8 million units in year 2017.

    regards,

    It has nothing to do with market share, but the variability of the microphones fitted in Android kit. AIUI Apple just use a few different types, so Sonos can program for them. Android phones use many different types, so it's less feasible.

    Having said that, I don't see why (if they really wanted to) they couldn't sell a cheap plug in mike and program for that. Probably too busy with other things....
    Prodigy II
    June 13, 2018
    Dear Silverthorn,

    If hardware is cited as the reason I do not think it is valid. Base on IDC report market share of Samsung hovers solidly at about 20% vs Apple about 15% to 20% in year 2017. Base on unit of phone sold, Samsung outpaced Apple.

    Please note I am referring to a single vendor Samsung here. If Apple product consistency was cited on the ground on a single vendor, there is no reason it cannot apply to Samsung.

    In fact it should apply to Samsung more than Apple. Samsung sold 317.7 million units vs Apple 215.8 million units in year 2017.

    regards,


    I'd be doubtful that you could be sure any particular Samsung phone had the same microphone from batch to batch let alone all the possible Android phone makes and models.
    "I saw the Stooges and the MC5"
    Local Superstar
    June 13, 2018
    I'd be interested to know how often Sonos revisit hardware or approach manufacturers to see if their hardware is more steady state.
    I can't believe there's 'that' many different microphones fitted to higher end Samsungs.
    As frustrating as it is, it's not as though Sonos would wilfully exclude such a large user base from the functionality - but as I say, how often is it reconsidered?
    sd2000Author
    Contributor I
    June 14, 2018
    Dear Silverthorn,

    If hardware is cited as the reason I do not think it is valid. Base on IDC report market share of Samsung hovers solidly at about 20% vs Apple about 15% to 20% in year 2017. Base on unit of phone sold, Samsung outpaced Apple.

    Please note I am referring to a single vendor Samsung here. If Apple product consistency was cited on the ground on a single vendor, there is no reason it cannot apply to Samsung.

    In fact it should apply to Samsung more than Apple. Samsung sold 317.7 million units vs Apple 215.8 million units in year 2017.

    regards,

    It has nothing to do with market share, but the variability of the microphones fitted in Android kit. AIUI Apple just use a few different types, so Sonos can program for them. Android phones use many different types, so it's less feasible.

    Having said that, I don't see why (if they really wanted to) they couldn't sell a cheap plug in mike and program for that. Probably too busy with other things....


    Again my emphasis is S A M S U N G here being a single vendor not android. Samsung being a single company sells more phone than Apple. Period.

    Samsung may uses a few different types of microphones too but Apple certainly do the same. Therefore I cannot see any difference here.

    Sonos engineer may have their personal preference on Apple but please bear in mind Samsung simply has a larger user base. Samsung market share would be certainly a valid consideration for any commercial decision I would imagine.

    Having Trueplay only on Apple device in my mind is being a dis-service to Samsung user. Samsung users may continue to use Sonos product but certainly not very happy about it.

    Sonos may assume its customer able to borrow an Apple device but it I do not think so. With bio-metrics data, communications apps, and even credit card data on mobile phone these days I do not want to loan my Samsung device to anybody. My friendly Sonos dealer here certainly does not have an Apple device to loan its customer.

    Being suggestions, as Silverhorn mentioned, Sonos may market a cheap mic or include a cheap mic in new products like the surround sound receiver manufacturers. More plausible, Sonos may use the mic embedded in Sonos One and the upcoming Beam if there is continued hesitation on Samsung.
    Prodigy II
    June 14, 2018
    Might be more to it than just microphones.
    "I saw the Stooges and the MC5"
    June 14, 2018
    Again my emphasis is S A M S U N G here being a single vendor not android. Samsung being a single company sells more phone than Apple. Period.

    Again - so what?

    [quote=sd2000Samsung may uses a few different types of microphones too but Apple certainly do the same. Therefore I cannot see any difference here.[/quote]

    Neither of us has any idea how many microphones Samsung use, so this is pure speculation.

    Sonos may assume its customer able to borrow an Apple device but it I do not think so.

    I agree, which is why I feel that they should sort out a cheap universal add-on mic that could work for most people.
    Stuart_W
    World-Class Superstar
    June 14, 2018
    [quote=amun]Again my emphasis is S A M S U N G here being a single vendor not android. Samsung being a single company sells more phone than Apple. Period.

    Again - so what?



    Neither of us has any idea how many microphones Samsung use, so this is pure speculation.

    Sonos may assume its customer able to borrow an Apple device but it I do not think so.

    I agree, which is why I feel that they should sort out a cheap universal add-on mic that could work for most people.


    As far as I'm concerned it's obvious that Sonos would far prefer for Trueplay to be available to use on whatever portable device the app is running.

    It's perfectly valid to be annoyed or frustrated that only iOS devices have Trueplay but it's ridiculous to suggest that it's anything other than technical/variability/quality issues that prevent Sonos enabling Trueplay for other devices.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    June 14, 2018
    That Trueplay when launched early in 2016 was limited to iPhones was understandable. That this state of affairs continues 30 months down the line speaks of lack of rigour and attention to detail.