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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    HenriR NL
    Enthusiast II
    May 21, 2024

    After a week of the unusual punishment of being woken up by a rogue machine at 6:42 am - the Sonos team courageously showing me what it would be like to live in a dystopian future where the AI tells me when to wake up - I have been granted back control of my own sleeping pattern.

    That said, I was starting to like the routine and comfort of not having to think for myself - maybe it would be better if Sonos decided when I should and should not wake up, a future feature perhaps?

    Anyway, for now I'd say just focus on getting to queue and playing next back and we'll take another step towards iPod level functionality!

    you have a dangerous mind - don’t give Sonos this kind of ideas...🤣

    brookspw
    Contributor I
    May 21, 2024

    I use my app 90% of the time for simply changing the volume on my TV line in. Why does the new app literally take 30 seconds to load before I can do that? And even then it is very balky and delayed, making it very hard to simply change the volume. We should have the ability to configure the app to ONLY show the options we want, and if just TV volume only it would be much simpler. 

      Audiophone
      Renowned Enthusiast I
      May 21, 2024

      I don't trust any updates anymore. I got the v16 back on my android and disabled all automatic updates. Will check back end of the year. In the meantime I will think if I want to continue with sonos.

      Keep it simple
        Fred_6
        Trending Lyricist I
        May 21, 2024

        I’m pretty sure that both tech and business schools will be using this SONOS debacle in classrooms for years to come.  

         

        In an overall marketplace where businesses want long term relationships with customers, and who very much appreciate and respect the investment customers make in that business’ products, it’s hard to fathom a one that replaces, one already buggy software system, with one that INTENTIONALLY removes MAJOR functionality for most of their customers.   No warning, no compassion, and absolutely no internal corporate strategy/coordination/planning.    Think about it: SONOS products let people play their music on a good sounding system.  So why, in ANY universe, would it make sense to intentionally take away their customer’s ability to access the very music they have building now for years and years, and try to spin that like it’s some kind of a “plus?”

         

         Kind of a big assumption that music lovers, who’ve paid in many cases, thousands for SONOS speakers, and additional thousands for their music libraries, won’t mind taking away their libraries, right?

          Anonymous
          May 21, 2024

          I’m pretty sure that both tech and business schools will be using this SONOS debacle in classrooms for years to come.  

           

          In an overall marketplace where businesses want long term relationships with customers, and who very much appreciate and respect the investment customers make in that business’ products, it’s hard to fathom a one that replaces, one already buggy software system, with one that INTENTIONALLY removes MAJOR functionality for most of their customers.   No warning, no compassion, and absolutely no internal corporate strategy/coordination/planning.    Think about it: SONOS products let people play their music on a good sounding system.  So why, in ANY universe, would it make sense to intentionally take away their customer’s ability to access the very music they have building now for years and years, and try to spin that like it’s some kind of a “plus?”

           

           Kind of a big assumption that music lovers, who’ve paid in many cases, thousands for SONOS speakers, and additional thousands for their music libraries, won’t mind taking away their libraries, right?

          Why is this argument still being trotted out, even now ??  Yeah I get that there now many thousands of posts to wade through but it doesn’t take long to scratch under the surface to find out what has gone on.

           

          the app has been rewritten from the ground up.  Local libraries haven’t been removed for ANYONE.  Some local library functionality (such as configuring the network location and local libraries search have not yet been implemented in the rewritten app.  But we already have very short timescales for these to be added back in.  This is categorically not the same as somebody sitting down snd specifically removing that function as they were not in the new app to begin with.

           

          This has been complucated by the fact that SMBv1 protocol has been removed for reasons that are well covered elsewhere and also because some bugs have prevented some people seeing their library some of the time.  But just to be clear — this is not *** IS NOT *** the same thing at all as saying that local libraries have been removed.  
           

          Can we put this one to rest now, please ?

           

           

          IanDeitch
          Contributor I
          May 21, 2024

          INTERMITTENT ISSUE SINCE THE APP UPDATE:  A specific set of my Sonos speakers (a paired set of Ones in my office with a mini subwoofer) keep dropping out. A song will suddenly just stop playing over the speakers (although it’s still playing on the player). Then it’ll either jump to the next song, which may or may not start playing. I then have to close the desktop app. Close my iphone app. Some times unplug and plug the speakers back into power. I’ve also rebooted my router numerous times. This has happened to me numerous times today while working. All was fine before the app update.

          I have a mesh wifi system (main Orbi router with two satellites, one within five feet of my office), two Sonos Boosts (one on either end of the house - one is actually in my office), a Sonos Home Theater setup in living room (Arc, subwoofer and a pair of Ones) and two Roams in bedrooms.

           

          Any ideas on how to fix?

            AndrewR574
            Lyricist III
            May 22, 2024

            Glad to hear I’m not the only one! Have loved and been a massive advocate for Sonos, but this new version is truly awful - it has a mind all of its own - is that AI features introduced? Or just bad software development. 
            The app now has a mind of its own, I don’t seem to be able to control anything - what is playing where and what volume - when it was all so beautifully simple. 
            get a grip and please sort out - soon. I’ve got a big party coming up, Sonos the perfect solution for controlling what is playing everywhere and what volume - well it was, until now

              Ghiro
              Trending Lyricist I
              May 22, 2024

              We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


              Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
               

               

              Available now

              To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

              Last updated: May 21, 2024. See release notes.

              • VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen - and now adds improved VoiceOver support for allowing for navigating and controlling the Now Playing Screen, System View, Output Selector, Queue, Volume Sliders, and Add Product
              • Improved TalkBack support for the Now Playing Screen, System View, and Add Product
              • Improved Local Music Library playback of folders
              • Adding and editing alarms with the ability to Search for content

              Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

              Not true, 

              the alarm now can be set selecting only from Sonos favorites, and continue non showing the service selected.

              Did not resolve the impossibility to add a new o resetted component

              added in local Library the folder selection bus still non find enabled, and impossible to scroll quickly

              Hope that now after the launch of your last product, can you switch to resolve all the problem that you invented

              The New company claim may be less than yesterday more than tomorrow

              With compliments to all’ the team, well done Patrick Spence.

               

              MIRACLE

              With the last update after only 3 Hours from previous, a was a le to reconnect to factory restored play3,

              also the selected source for alarm is show, not in the alarm list, but setting a specific alarm but now you can select only fron Sonos favorits, what happens if I remove radio from favorit?

              all’ the other issue remain.

               Please insert the funcion that enable  the transfer to s1, 

               

              AndrewR574
              Lyricist III
              May 22, 2024

              I should add that my integration/access to Spotify and ease of playing my playlists is destroyed- that’s where all my music is - no party then!

              macho
              Lyricist III
              May 22, 2024

              My Sonos alarms are set for 8pm, and instead they come on at 4pm. What the … it’s almost like the Sonos app thinks we’re on a different time standard, and it’s set to UTC regardless what time user has.

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