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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    jljue
    Renowned Listener
    May 18, 2024

    Ok, Sonos, what did you just fix on my PlayBase?  It is playing smoothly this morning so far.

    Bumper
    Bumper
    May 18, 2024

    Ok, Sonos, what did you just fix on my PlayBase?  It is playing smoothly this morning so far.

    The surprise Sonos owners feel when something on the app works. 🤣

      jljue
      Renowned Listener
      May 18, 2024

      Ok, Sonos, what did you just fix on my PlayBase?  It is playing smoothly this morning so far.

      The surprise Sonos owners feel when something on the app works. 🤣

      It’s not just from the app—it’s from Spotify Connect and the optical in for my Apple TV/projector setup.  Audio has been dropping from even the optical in since the update 1.5 weeks ago. 

      canac
      Trending Lyricist I
      May 18, 2024

      The worst and the most amateurish system “upgrade” (downgrade rather) I’ve ever seen. And Sonos is still trying to keep a straight face pretending that this was all planned.

      Any reputable company, a company that respects and follows standards, has a backout plan. If things go sideways, they roll everything back. Please at least admit to the mistake and do the right thing.

      By insisting that things are fine, you are digging your hole even deeper. Put yourself in the customer’s shoes. If we see how shitty the apps are on the outside (missing buttons, options not working, MISSING MUSIC FOLDERS!!!, greyed out options, and more), the things that are obvious to anyone who just woke up and wanted to turn their Sonos on, can you imagine what kind of garbage must be inside the code that is invisible to the user??? What if the same bad coding is used in your security modules? What if someone just disabled this part of the app and created a giant hole for the hackers to get in. 

      I don’t know if it’s possible but since you give us a crappy product outside, it must be the same inside.

       

      Show some maturity.

      I could not be angrier I think.

        Wamco
        Listener
        May 18, 2024

        We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


        Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
         

         

        Available now

        To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

        • Adding and editing alarms
        • VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.


         

        Coming soon

        • Additional improvements to screen reader for visually impaired customers: May 21
        • Adding to queue and playing next: early June
        • Sleep timer: mid-June
        • Snooze alarms: mid-June
        • Local music library search and playback: mid-June
        • Update WiFi settings: mid-June

         

        Known issues and workarounds

         

        “Fix It” option does not successfully complete new product setup

        • Workarounds:
          • Sign out of the Sonos app, sign back in, and try again.
          • Force quit the Sonos app and try again.

         

        “Sonos needs local network access for setup” looping on the Sonos app for iOS

        • Workaround: Use another mobile device to set up Sonos products.

         

        “No products found” error on systems with a Sonos Boost wired to the router

         

        Unable to play local library content from Folders view

         

        "Sign in as the System Owner" error while updating products during setup

        • Workaround: No workaround currently available.

        I’m sure you thought you had some very good reasons to roll out this update.  Whoever had those thoughts should be fired.   Management excellence class 101. 

          TuxUser
          Trending Lyricist I
          May 18, 2024

          So no workaround for Linux users who has older speakers without voice control to set sleep time, time to release a Linux app to get some favor from the Linux community.

          garfieldairlines
          garfieldairlines
          May 18, 2024

          So no workaround for Linux users who has older speakers without voice control to set sleep time, time to release a Linux app to get some favor from the Linux community.

          Check out https://github.com/simojenki/bonob/ !

          It’s even better than official Sonos apps (ok the bar was low).

          https://garfieldairlines.net
          mjfowler
          Contributor I
          May 18, 2024

          I guess we the users can take heart that this disaster made The Washington Post. The article was not kind. Perhaps that will speed “improvements” in the app. You know Microsoft did the same thing with the release of Windows 2000. Complete disaster. The company caught complete hell from its customers who were bamzooled into buying the product. But they controlled, and still control the majority of the market. Does SONOS have that luxury? How did this go so wrong? Going for speed, forgetting quality? Deadlines over devices? Forgetting the people who use the product now for a new and improved future...what?

            ChrisLaughman
            Contributor I
            May 18, 2024

            Please also restore the A-Z menu on the side of the music library for browsing.  It is infuriating to have to manually scroll through hundreds of artists when it used to work great with the touch to the alphabet letter on the right-hand side.

              RobCJohnson
              Avid Contributor I
              May 18, 2024

              All of my playlists have disappeared with the new update. I have been building these on Sonos since 2009. This is my only use for Sonos and you have taken it away. Absolutely rediculous. When will you be bringing this feature back??????????????? 

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