Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156700 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

J

jljue

Renowned Listener

Today’s update:

Sometimes my Port for the back porch speaker amplifier wants to work; sometimes it does not stream Spotify. I had to use the Apple TV and TV to listen to music while cleaning fish on the back porch instead.

My Connect:Amp still does not stream smoothly.

My Playbase still does not play any audio smoothly.

I had to reboot my Symfonisk to get it to stream.

My Play:5 Gen 2 wasn’t streaming this morning but did in a short test.

My Beam in the Keeping Room was not streaming this morning, but now it is for the last 30 minutes so far.

The Living Room Beam played a little something earlier.

Because I cannot depend on this system, I’ve started ordering HEOS devices to replace some of these to test out; may order Bluesound and WiiM just for the fun to compare. You had your chance Sonos; this is definitely a good-bye.

Ken_Griffiths

What about the local network access bug - as to where it’s requiring local network access, we’ve given it - and it’s still not allowing me to join my existing system on the phones wife…

This update blows for this reason

I thought some folk resolved this by signing out/in within the new App (in the user account settings)🤔?

Bumper

What about the local network access bug - as to where it’s requiring local network access, we’ve given it - and it’s still not allowing me to join my existing system on the phones wife…

This update blows for this reason

I thought some folk resolved this by signing out/in within the new App (in the user account settings)🤔?

You still surprised that what works for one person doesn’t work for another since this app is a buggy POS?

Bumper

Today’s update:

Sometimes my Port for the back porch speaker amplifier wants to work; sometimes it does not stream Spotify. I had to use the Apple TV and TV to listen to music while cleaning fish on the back porch instead.

My Connect:Amp still does not stream smoothly.

My Playbase still does not play any audio smoothly.

I had to reboot my Symfonisk to get it to stream.

My Play:5 Gen 2 wasn’t streaming this morning but did in a short test.

My Beam in the Keeping Room was not streaming this morning, but now it is for the last 30 minutes so far.

The Living Room Beam played a little something earlier.

Because I cannot depend on this system, I’ve started ordering HEOS devices to replace some of these to test out; may order Bluesound and WiiM just for the fun to compare. You had your chance Sonos; this is definitely a good-bye.

I have a WIIM Pro works every bit as good as the Port that I also own. But cost $325 less than the port 😱

M

Merthyr

Renowned Listener

Dear Sonos Development: Please put back the ‘mute’ button on all Sonos UI/players/controllers. Thank you.

J

jljue

Renowned Listener

Today’s update:

Sometimes my Port for the back porch speaker amplifier wants to work; sometimes it does not stream Spotify. I had to use the Apple TV and TV to listen to music while cleaning fish on the back porch instead.

My Connect:Amp still does not stream smoothly.

My Playbase still does not play any audio smoothly.

I had to reboot my Symfonisk to get it to stream.

My Play:5 Gen 2 wasn’t streaming this morning but did in a short test.

My Beam in the Keeping Room was not streaming this morning, but now it is for the last 30 minutes so far.

The Living Room Beam played a little something earlier.

Because I cannot depend on this system, I’ve started ordering HEOS devices to replace some of these to test out; may order Bluesound and WiiM just for the fun to compare. You had your chance Sonos; this is definitely a good-bye.

I have a WIIM Pro works every bit as good as the Port that I also own. But cost $325 less than the port 😱

How do you like WIIM’s app and multi-room capability? Does it work with any other connected speakers? There are some cases where I want something contained into 1 unit, such as the speaker for the master bathroom on a shelf and not have two items taking up space on the shelf (and two electrical outlets).

R

rwrgeo

Renowned Enthusiast II

By some miracle overnight the Alarms came back.

Like everyone else I bought the system, actually 3 sets, to be able to listen to my 13,000 songs in my music library.

Please fix the error of your ways ASAP

The supported shared local libraries are already in the new Sonos App .. the library now has to be shared using the SMBv2 or higher protocol. SMBv1 and http shares are no longer supported as widely publicised (even via the S2 App) before the new App was released.

@Ken_Griffiths

Is there some more guidance around the SMB change as I’m somewhat confused and its not a subject I’m familiar with.

My WD My Book World NAS is pretty old - I think maybe 2009 - so I suspect is using SMBv1 and I don’t see any setting to change it.
My new Windows 11 laptop does say the share is SMBv1 and won’t access it by default.
However, the new Sonos app seems to be seeing it and playing music just fine (though navigation/search clearly a hassle at the moment) although I’ve not tried reindexing given that feature is gone from the app.

Any idea what is going on here?

Also I’ve seen people mention bugs using SMBv2 on Sonos which was leading people to continue to use SMBv1 to index. What is the current position there?

I’m open to buying a new NAS for Sonos given my current one’s age but want to know its going to work. Will be waiting for local library search to return too first!

Thanks

Ken_Griffiths

@Ken_Griffiths

Is there some more guidance around the SMB change as I’m somewhat confused and its not a subject I’m familiar with.

My WD My Book World NAS is pretty old - I think maybe 2009 - so I suspect is using SMBv1 and I don’t see any setting to change it.
My new Windows 11 laptop does say the share is SMBv1 and won’t access it by default.
However, the new Sonos app seems to be seeing it and playing music just fine (though navigation/search clearly a hassle at the moment) although I’ve not tried reindexing given that feature is gone from the app.

Any idea what is going on here?

Also I’ve seen people mention bugs using SMBv2 on Sonos which was leading people to continue to use SMBv1 to index. What is the current position there?

I’m open to buying a new NAS for Sonos given my current one’s age but want to know its going to work. Will be waiting for local library search to return too first!

Thanks

Are you running the latest version of the new Sonos App from your mobile device App Store - perhaps just goto the store and check that first. It’s version currently stands at 80.00.08 for iOS devices.

AFAIK that latest Sonos App should only see SMB v2 or higher - you may find your NAS is setup to perhaps use the most appropriate version of SMB (between SMB v1 and v3) for the connected client. So the SMB version on the NAS might be ‘dynamic’ in your case, but perhaps check the NAS user manual.

What is confusing me here though, is Windows 11 (which does not support SMBv1 either) is clearly not being given the option to use a higher version of SMB by the NAS and that’s contradictory - and making me ask why?

Anyhow just check first what version of the new Sonos App you have installed. SMBv1 ‘might’ not have initially been switched off in the earlier version, perhaps 🤔? - but that’s just a guess.

Otherwise I’m just as confused by this as you, too.

Bumper

I have a WIIM Pro works every bit as good as the Port that I also own. But cost $325 less than the port 😱

How do you like WIIM’s app and multi-room capability? Does it work with any other connected speakers? There are some cases where I want something contained into 1 unit, such as the speaker for the master bathroom on a shelf and not have two items taking up space on the shelf (and two electrical outlets).

No issues with the app. The Sonos S2 app was more polished imo It has fewer services so make sure you are good with that. I use Apple Music via Airplay 2. It has Chromecast which is pretty big if on Android. So if you use 3rd party apps you’ll have no issues.

I can sync it with all my Sonos speakers with Lyrion Music Server (local music, which is pretty awesome) or Airplay2

I have this installed in a Gym area. Gets used every day, haven’t had issues. Definitely consult other opinions though.

A

angelic127

Renowned Listener

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Adding and editing alarms
VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.

I got an email stating something similar to the above - that Adding and editing alarms should now be possible.

This is not the case.

I have done the following

Confirmed my 13 speakers were running the latest firmware version.
Updated the app
Confirmed my 13 speakers were running the latest firmware version.
Tested - nothing changed
Force stopped the app
Tested - nothing changed
Force stopped the app, cleared app cache and app data.
Tested - nothing changed
Logged in, Tested - nothing changed
Force stopped the app, cleared app cache and app data and uninstalled, rebooted my phone and reinstalled the app
Tested - nothing changed
Logged in, Tested - nothing changed

This has gone beyond ridiculous.

And for all of the following items - they are basic features which in some cases are needed to just use the system.

Coming soon

Additional improvements to screen reader for visually impaired customers: May 21
Adding to queue and playing next: early June
Sleep timer: mid-June
Snooze alarms: mid-June
Local music library search and playback: mid-June
Update WiFi settings: mid-June

I am not going to ask how this happened, just express my extreme disappointment with how the situation was and is currently being handled. These are sold as being premium speakers - and this is turning out to be a disaster.

I suggest that you Publish the old app out using the current application stream in iTunes and Google play and release a new app with a different name to let people choose when to take the update until you have the app fully functional with equal or more features.

To top it all off, the old app states that “This version of the Sonos app can no longer control your system”. You essentially soft bricked my system for the purposes in which I purchased it.

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