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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Saskcan
    Contributor I
    May 14, 2024

    We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


    Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.



     

     


     

     

    Available now
     

    To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

    • Adding and editing alarms
    • VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.


    Coming soon

    • Additional improvements to screen reader for visually impaired customers: May 21
    • Adding to queue and playing next: early June
    • Sleep timer: mid-June
    • Snooze alarms: mid-June
    • Local music library search and playback: mid-June
    • Update WiFi settings: mid-June

     

     

    Reply : Falling short with this new app is an understatement. The fact that this whole system operates via app and that the app barely works with the new version is a huge problem. Like many, the volume control is super delayed, never have I had it work this poorly in the 7yrs I’ve had Sonos. Changing and loading new content is almost impossible at times. Can’t see the real time content as it’s so delayed. My Sonos system is turned off as it is hardly usable. Sonos needs to publicly acknowledge these major issues and provide  an update on them. Also can’t get ahold of anyone in customer support as they are so backed up. 
    focus on the Core issues here and get the app working properly. 

      PeteG101
      Avid Contributor I
      May 14, 2024

      Glad to see you’ve given some dates for the restoration of the much loved features.


      I think it a mistake that you couldn’t have explained all this to us before the release of the new app.

      If there were technical or commercial reasons why this update needed releasing when it was and there weren’t time to include all planned features - but they were in the pipeline, I think most people would have understood.

        TheBish
        Contributor I
        May 14, 2024

        OMG - you can’t even edit the queue or playlists or create playlists. What on Earth have you done to the best music listening experience ? Ruined it. 
        after 15 years of championing your devices to everyone, you have undone all that good work in one lousy update. Even your website shows adding songs to the queue and playlists but this is not currently available. Can we sue you for false advertising ?

        I expect answers. 

          PeteG101
          Avid Contributor I
          May 14, 2024

          You wrote that adding and editing alarms are available now in a post of 3 days ago.

          I can find no such adding and editing functions in the app and no further update available via the Apple App Store (UK region).

          What am I missing?

            osm
            May 14, 2024

            You wrote that adding and editing alarms are available now in a post of 3 days ago.

            I can find no such adding and editing functions in the app and no further update available via the Apple App Store (UK region).

            What am I missing?

            I think that first post has been edited recently (maybe today).

            Alarms are now available in my app (Android) after doing the following. 1) Updated app to 13 May version; 2) Then updated system to latest version. I now have alarms in settings > manage > alarms. Updating app was not enough. I had to update system before alarms came back.

              Milwaukee Music Fan
              May 14, 2024

              With this latest update my system still doesn’t work properly and I can’t change any of my system settings because the app keeps freezing up on me. My arc, beam, ones and mini sub are no longer showing up as part of my system and somehow with this latest update my arc is no longer syncing with my ones as surrounds & the only audio is coming from the arc or beam no matter what I adjust

              I’ve tried installing & reinstalling the app a couple of times, reset my system a couple of times and turned my phone on/off and nothing works with this latest update and like others I’m beyond frustrated with how Sonos is handling this 

              k2ted
              Contributor I
              May 14, 2024

              We set out to create a more personalized and effortless listening experience with the updated Sonos app.

              You failed. Miserably. 
               

              Sonos really needs to take drastic action to fix this for its users now. We are not your testing team for your incomplete release, we are your customers. Listen to the feedback you are getting and offer the original app as an alternative solution for those of us that this new version isn’t working for. 

               

              I totally appreciate your desire to innovate and improve but in doing so you also have to be willing to acknowledge when you make a mistake. 

                veryblocky
                veryblocky
                Lyricist II
                May 14, 2024

                Any plans to implement the editing of queues when using song radio on YouTube Music? Presumably this issue exists for other services too

                Ian w.
                Avid Contributor I
                May 14, 2024

                The sound from line in has nearly disappeared, even if I set it to 100 it’s barely audible. This has happened over the last 24 hours, presume it’s yet another bug ? 

                Rvivar
                Lyricist III
                May 14, 2024

                 

                 

                Available now
                 

                To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

                • Adding and editing alarms
                • VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.

                 

                Where is located the alarm? I ddin`t find in the Android release

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