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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    BrianJG
    Enthusiast II
    October 3, 2024

    ive givin up on listening to music on my sonos system, nothing will show up with the new app. youtube music wont show anything, my local library wont show anything, plex doesnt work, spotify just offers radio options. sonos radio is full of commercials, my $3000 system is worthless now, it only works as a regular soundbar for my tv,

    I cannot import my playlists - all of my music just comes in one folder. The Sonos controller app is not user-friendly for building playlists, so I have a mix of all of my tracks (Christmas, new wave, indy, metal, white noise - whatever). I can also play from my phone to one speaker at a time. 

    So it’s not 100% useless but mostly useless. 

      Saguaro7
      Enthusiast II
      October 3, 2024

       

      According to things I’ve read online, Sonos shipped 5.73M units in 2023. That’s still a reasonable turnover of product and I’m sure I read that expectations for this financial year were already on track despite a predicted down turn in the final quarter? I think some here are just wishing for Sonos to fail and yet they didn’t spout praise for the company when times were good.

      It seems we all find out who we can rely on when the going gets tough. I’m certainly glad I can choose my own friends. At least they know too I won’t stab them in the back when they’re down for the count.

      No disrespect intended to you, @Ken_Griffiths, but it seems to me that the people with knives in their backs are the ones who woke up one morning to find their whole-house music systems – the ones they depended on for personal joy, for socializing, even for waking them up each day – suddenly inoperative. They did nothing to bring on this situation. It was, instead, the cavalier approach of SONOS towards their customers to push out a completely rewritten operating environment with inadequate testing and a list of known missing features. To take these customers to task for failing to praise SONOS in the pre-knife days is, literally, to add insult to iinjury. (Or so it seems to me.)

       

      To say nothing of the unannounced, unasked for intrusion of opening connections from Sonos’s marginally secured servers into our home and business networks, just to control our speakers.

      In know you have no intention of changing this, Sonos and @Ken_Griffiths, but this is such a betrayal. This was so misguided…

       

        Vinalbany
        Avid Listener
        October 3, 2024

        Playlist access is the least of my problems with the new app. It's not backward compatible. This means I need 2 different apps to use my system - one for my older speakers and a different one for the newer ones. Naturally, the 2 are not synchronized, which means I get to play one music stream on half my system and another music stream -- from the same source! - on the other half. With both on, my house sounds like a clown has invaded. Essentially, I have about $6,000 worth of audio equipment, much of which is built into the walls, that is now useless. I'm sorry, Sonos, but if I'm in the kitchen making dinner, I'd like to listen to music in the kitchen, not through speakers in the ceiling of my den 50 feet away and around 2 corners. 

          beynym
          World-Class Superstar
          October 3, 2024

          Playlist access is the least of my problems with the new app. It's not backward compatible. This means I need 2 different apps to use my system - one for my older speakers and a different one for the newer ones. Naturally, the 2 are not synchronized, which means I get to play one music stream on half my system and another music stream -- from the same source! - on the other half. With both on, my house sounds like a clown has invaded. Essentially, I have about $6,000 worth of audio equipment, much of which is built into the walls, that is now useless. I'm sorry, Sonos, but if I'm in the kitchen making dinner, I'd like to listen to music in the kitchen, not through speakers in the ceiling of my den 50 feet away and around 2 corners. 

          You might consider using: Phonos. It's iOS only, though… but it let's you combine S1 and S2.

            Toolio
            Prodigy II
            October 3, 2024

            Hi @ChooChooStu 

            We do read all feedback, but do not have the resources to reply to all of it - this is a Community forum, for users to talk to each other rather than to Sonos staff.

            If we hear of a new issue being reported, we do investigate.

            Then you might want to investigate today’s issue of people who are not subscribed to this topic receiving an email notice of each new response. I am not subscribed to this topic, I never was, it is not in my community favourites, and when I am informed I can removed notifications by clicking on a link in each email notification it takes me to my favourites page, where this topic doesn’t exist.

            It’s bad enough that you’ve made your software problematic. Now you’re bombarding me (and others who are reporting this issue today) with unwanted emails that can’t be stopped. When will Sonos stop annoying customers and get back to the business of providing products and services that actually work as they should?

              Missionsparta
              Enthusiast II
              October 3, 2024

              SHUT THIS DAMN THREAD DOWN!!

                sjw
                Local Superstar
                October 3, 2024

                Creating an email rule for this now.  Farcical, couldn’t make it up. 😔

                  jgatie
                  jgatie
                  October 3, 2024

                  Playlist access is the least of my problems with the new app. It's not backward compatible. This means I need 2 different apps to use my system - one for my older speakers and a different one for the newer ones. Naturally, the 2 are not synchronized, which means I get to play one music stream on half my system and another music stream -- from the same source! - on the other half. With both on, my house sounds like a clown has invaded. Essentially, I have about $6,000 worth of audio equipment, much of which is built into the walls, that is now useless. I'm sorry, Sonos, but if I'm in the kitchen making dinner, I'd like to listen to music in the kitchen, not through speakers in the ceiling of my den 50 feet away and around 2 corners. 

                   

                  Sonos has had 2 different apps for older and newer hardware for almost 5 years.  Are you telling us you just signed up to complain about it today?  

                  dnc99
                  Contributor I
                  October 3, 2024

                  Hi @ChooChooStu 

                  We do read all feedback, but do not have the resources to reply to all of it - this is a Community forum, for users to talk to each other rather than to Sonos staff.

                  If we hear of a new issue being reported, we do investigate.

                  Hi @Corry P 

                  I am not subscribed to this thread but have started receiving emails today notifying me of every single post. Please can you advise what I need to do so I don’t receive email notifications for this thread?

                  Thank you.

                    Proggie
                    Contributor I
                    October 3, 2024

                    Go to under the first post in this topic and find these icons. Make sure the star is white not black to not get notified about this topic.

                     

                    If you reply to the topic you'll likely be automatically subscribed.

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