Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156693 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

R

RJSUK

Enthusiast II

After reading numerous discussions about the disastrous update and the obvious lack of concrete, useful responses from Sonos I have realized that Sonos does not care about its customers, their opinions, or their needs.

CEO cares about his options. Share options. Should be heading for the door but will probably get a performance related bonus, such is the world.

N

Nflonly

Enthusiast I

Don’t forget the AMA in a few days. Might be some interesting discussion

M

mjchosen

Contributor I

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Screen reader for visually impaired customers: May 21
Adding and editing alarms: May 21
Adding to queue and playing next: early June
Sleep timer: mid-June
Local music library search and playback: mid-June
Update Wi-Fi settings: mid-June

I appreciate the update on the update timeline BUT honestly I DO NOT CARE. I have been a customer of SONOS since the very beginning. I only want to seamlessly listen to my music, like i always have BUT now I cannot. FIX THAT ISSUE, because 2 days ago..I had all of the below

Screen reader for visually impaired customers: May 21
Adding and editing alarms: ALWAYS HAD
Adding to queue and playing next: ALWAYS HAD
Sleep timer: ALWAYS HAD
Local music library search and playback:ALWAYS HAD
Update Wi-Fi settings:ALWAYS HAD

NOT ANY MORE…

A

ApophisXP

Contributor I

What a load of nonsense.

Roll back the changes and then release a tested product instead of making consumers wait for you to fix a broken product.

O

O.Sndr

Lyricist III

Why release something when these basic features available since years in previous app are not available right from the start… Why do we have to wait mid june, best case, to have these functionality back ? Did you ever used your own SONOS system before ?

Who the hell said yes to release this version ? This guy should be fired right now … and bring us back the old app with another name in the app store.

Android users are lucky to be able to install previous apk, iOS users are stuck with this dumb version…..

O

Owens

Listener

Nothing working since upgrade. Can't access any music whatsoever. Very frustrating!

L

Lazytrumpeter

Avid Listener

I am amazed and surprised at the way Sonos run roughshod over their customers.

My early experiences of Sonos were both good and bad. The good points were the flexibility of the original and quality of sound of the speakers plus the ability to integrate my hi FI system into the network and use my hi FI amp and speakers. However, the change to the S2 app (only a matter of months after adding a Connect and Sonos 5 (S1) to my system) necessitated me to make a decision as to whether to ‘upgrade’/update my system to be compatible with the S2 app or stick with the S1 app; after careful consideration I chose the latter; thank goodness I did! The app still works with all my speakers and whilst it has limited functionality at least it works.

i suspect that in the not too distant future I will be forced to make a further decision but until then I will continue with my current setup.

R

Rob2015

Avid Listener

Because of the App really regret having a Sonos system and specially after the update.

Now I am having the following problems:

Some times is impossible to play music
When I play a new song starts to sound in a different room than the one music is playing
Is really hard to look for music, like finding an album of an artist
Stops sounding with out any reason
Is super slow to start playing music
Now is hard to access the equalizer

PLEASE fix this issues

C

CheshireGent

Mid-June for access to my Music Library is an appalling lack of attention to what customers want. The whole premise of Sonos has been YOUR music where you want it - not streaming services given priority, but YOUR music.

The app is now completely unusable if you don’t subscribe to music services.

I previously thought BluOS had the worst “update” to their ecosystem with their much-maligned BluOS 4.0, and I’ve been on forums where people have been saying “Look at Sonos! They have got it right!” - and then you release this, and suddenly you’ve got the worst music controller on the market.

How did this pass even the most perfunctory of Beta Testing? Did no-one think - hang about, how do I access my music? Where do I set an alarm? To paraphrase Dr Ian Malcolm, you were so preoccupied with whether or not you could you didn’t stop to think if you should.

Or to directly quote Dr Malcolm, That is one big pile of shit.

J

jbank

Lyricist I

I thought I must be doing some wrong but this new app is unreal - connectivity drops, it always turns on the same player (i.e. my bedroom) any time I change a station, can’t play a list of songs/forward? WTF? I can’t believe I just bought two more sonos speakers a few months ago - how I would love to change to amazon at this point. Crazy. about the only thing that works is pandora when the network isn’t dropping.

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