The New Sonos App and Future Feature Updates

Added S2 to S1 downgrade tool

Oh thank * finally, I spent one hour to “downgrade” my system and it works perfectly again. And it’s faster.

Do not even consider touching S1 ever (except removing the banner “Upgrade to S2”, I know S2 is here, I don’t want it).

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Rhonny - 

I made a significant financial commitment to Sonos.  I take no pleasure (and am not gloating) about the stock price downfall.  Instead, I am pointing out the implications of screwing core customers by robbing them of core functionality.  At no other public company would this take place….

I am firmly pro-Sonos, their speakers are excellent, love the lossless playback.  I love the fact that with soundbars, satellite speaker, Move’s I can create a whole house music system where i can control the zones, stream, and have music library playback.

All of this said, the CEO is “dumb” and we need better leadership at the Company.  Kick him out, bring in someone who cares about the customers, both loyal and new.  Btw, the app mishap (releasing an under developed Beta stage software product) was essentially repeated with the Sonos headphones.  The #1 feature request was to have the headphones operate as another Sonos zone, and it cannot do that - released too early.

Let’s hope for executive management change, to me this is as clear cut as the change that occurred at the Secret Service a couple of weeks back - this failure needs to be addressed.

If I have misconstrued your points then I apologise.

(And my point about gloating was more widely targeted, by the endless stream of users revelling in the stock price graphs posted across the forum...)

lol, no need to apologize, I can take the heat ;-).  You are correct to a degree, however, by continuing to promise updates then not following through on time, only serves to pore more salt on the wound.

Have a great day Rhonny, we are on the same page.

As I noted about 40 pages earlier 1 week after the Sonos App was destroyed, the markets would be cruel to Sonos...and they have been.  Stock was below 12 this AM, down from ~18 before the “abortion” of an app was released.  And the company has yet to disappoint on Q2 24 earnings.  If they miss significantly, expect further declines.  Today Sonos’s market cap is ~$1.5B, down $750M...if I am the Board, I want the CEO’s head on a stick.  Never again screw your customers as badly as they have. 

I am not a software expert, seems that the app is still not working well.  Constantly freezes, hard to connect to playlists and library (thankfully i was able to connect with the NAS workaround), slow to find radio stations, no artwork, bleh.  How do SonoPhone (and LYD for Apple Watch) still connect so well, and yet Sonos can?  Open API’s ;-) ?

Management (and the Board of Directors) deserve the 33% destruction of shareholder value.  If you sell Coke, don’t change the batch to a new recipe not well tested that everyone hates (oh right, that happened). 

And btw, all the fixes promised in May have been late, including the Music Library fix which is now August (probably never)...

Any time your stock chart looks like a downhill ski course, it is a bad thing...

Have you looked at the whole stock market yesterday?

Investors had a bit of a panic with many trading platforms either collapsing or stopping trading.

Buffet had $15 billion wiped off Berkshire Hathaway  investments

Dow, S&P 500, Nasdaq, FTSE 100, FTSE 250 all down between 2 - 3.2% The Nikkei 225 lost 12% 😨

Google down about 2.7 percent, Apple down 5.5 percent, Nvidia nearly 7 percent, Microsoft more than 3 percent, and Meta nearly 3 percent

It’s a mix of concern over global events, such as potential for war between Iran and Israel, Japanese Yen

US concerns including the current economy/potential recession, high interest rates about to be cut.

There was a global sell off, but don’t let facts get in the way.

Sigh, for the last 3 business days you are for certain correct.  The continued decline served to reinforce my point, but was more likely created by Beta of the market.

Large playlists are NOT improved in this software version. I have tested and the Apple Music Favourites Playlists crashes the network. Resulted in the software asking if I wanted to add a White Sub and then a Black Sub into my network!!! I mean - WTF???

Then it auto selected the wrong speakers, twice.

It would be nice to have default speakers you can select for your software. ie. the room you are usually in. 

But FIX THE LARGE PLAYLIST BUG.

I think the Q3/Q4 reports would provide more critical information assuming the current world events don’t send it all a bit crazy. I could have seen it sinking further off the back of them if the sales aren’t there and they are stuck holding too much inventory.

It’s difficult to look at suitable comparisons, because there aren’t actually that many listed companies in the streaming speaker/multiroom market.

If you look at masimo corp (masi)  the sounds united owner (denon/Marantz heos) or Voxx international (who have many audio brands) they follow a similar trajectory even with their additional brands to prop them up.

Samsung, Amazon, Apple make too much from other parts of their company to compare. Most of Samsungs Harman business comes from the automotive/professional side rather than home market.

Lenbrook and Bose are private, so unknown. I don’t know about the US market, but for me in the UK I know Bose for 3 things. Awful sounding over priced acoustimass lifestyle systems from the 90s, the recent success with QC headphones and their awful in car audio systems. The worst thing about my car is the Bose integrated system 😂

“Added mute buttons for individual products in Group Volume controls”

Are you seeing these? I can’t see these in Android or iPad app. In the 16.1 there was a mute icon on the left but I can’t see it in similar position. There is just the speaker icon in that group UI.

is that somewhere else now?

When you adjust the group volumes, tap the speaker icon on the left of the Sonos speaker slider line you wish to mute.