Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156720 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

jgatie

You have turned all my Sonos equipment into a load of expensive junk by removing support for a local music library from the app.

Why can't you just allow us to revert to the old app, which wasn't broke and didn't need fixing?

Nobody removed support for a local music library. They removed two share protocols because they had security problems. If you are not one of the many pile-on one-post and-done sockpuppets, you can follow the directions here (including the links to setting up an SMB v2/v3 share on Windows, Mac, or an NAS) to add your local library:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

If you are one of the many pile-on one-post and-done sockpuppets, I suggest you get a life.

G

GSatt

Trending Lyricist I

You have turned all my Sonos equipment into a load of expensive junk by removing support for a local music library from the app.

Why can't you just allow us to revert to the old app, which wasn't broke and didn't need fixing?

Nobody removed support for a local music library. They removed two share protocols because they had security problems. If you are not one of the many pile-on one-post and-done sockpuppets, you can follow the directions here (including the links to setting up an SMB v2/v3 share on Windows, Mac, or an NAS) to add your local library:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

If you are one of the many pile-on one-post and-done sockpuppets, I suggest you get a life.

The problem is, it works and then for no apparent reason, it stops working. This has happened to me twice. And i might add i've only been able to access the backup copy of my music folder which is on an external drive connected to my notebook (Windows 11 OS). My music on the external drive connected to the router, which i was able to access before the update in May has been unavailable ever since that update. I have diligently followed every set of suggestions, including yours. That can be a little frustrating, i think you would agree, yes. The tone is very helpful either.

jgatie

The problem is, it works and then for no apparent reason, it stops working. This has happened to me twice. And i might add i've only been able to access the backup copy of my music folder which is on an external drive connected to my notebook (Windows 11 OS). My music on the external drive connected to the router, which i was able to access before the update in May has been unavailable ever since that update. I have diligently followed every set of suggestions, including yours. That can be a little frustrating, i think you would agree, yes. The tone is very helpful either.

Unless you are actually @ExpensiveJunk under an alias, the tone was not directed at you. I understand your frustration, but if your library appeared once, then there is something preventing it from appearing again. I suggest you bite the bullet and contact Sonos support. Not what you wish to hear, and I know the wait times are absurd, but they seem to be able to remedy issues with the mDNS discovery for many people’s system.

PS - The link I gave has changed very recently. It now includes directions for adding a library via the app itself. More importantly, it describes how to add a share via SMB on a PC, a Mac, or an NAS. If you have never done this before, you may need to start over with that link. It is very different than it has been in the past.

G

GC3

Headliner I

Where's TrueCinema already? Thought this was promised for delivery in July but here we are.…

Anyone from Sonos listening?

C

Coolstuff

Listener

Probably already suggested but, what about an automatic “night sound” mode that turns on at night and disbles itself at day?

Also can you please bring back the settings to disable touch controls for the sonos era? My 1 year son loves sonos speakers, maybe way to much. Anyways, its not cool to turn on the tv and find the volume settings all the way to 100 :) myself and my neighbors will thank you for the fix :)

thanks :)

Z

Zaxxxxxxx

Listener

I switch systems all the time. My house, my office, my friends houses, they all have Sonos and I like to control them. In S2 once you joined a system you just had to close the app and open it again and it would automatically discover a known system and connect. Now it takes something like half it dozen clicks just to join a known system on the local network. I have to do this multiple times a day. It is incredibly frustrating.

R

Rhonny

Prodigy III

Probably already suggested but, what about an automatic “night sound” mode that turns on at night and disbles itself at day?

Also can you please bring back the settings to disable touch controls for the sonos era? My 1 year son loves sonos speakers, maybe way to much. Anyways, its not cool to turn on the tv and find the volume settings all the way to 100 :) myself and my neighbors will thank you for the fix :)

thanks :)

Touch controls should be there under Settings - [room] then scroll right down to the bottom where the Touch Control toggle is, under Hardware.

Ken_Griffiths

I switch systems all the time. My house, my office, my friends houses, they all have Sonos and I like to control them. In S2 once you joined a system you just had to close the app and open it again and it would automatically discover a known system and connect. Now it takes something like half it dozen clicks just to join a known system on the local network. I have to do this multiple times a day. It is incredibly frustrating.

In my own case I extended the same Sonos Household over multiple locations and added the different WiFi networks to the one System only - On switching locations/WiFi network, the speakers are always automatically discovered without clicking anything - I just have to simply open the App on the local WiFi Network.That also means I can use Alexa at each location without having to switch the Sonos Skill in the Alexa App to use a different Sonos Household. It works well for the three locations where we use our Sonos products.

T

ThresherUK

Enthusiast II

I have just updated iOS and iPadOS versions to latest and my whole system and still basic functionality is absolutely awful. I open the app and several rooms show nothing queued yet they have valid Apple Music queues that play if I press their physical buttons. SonoPad shows the queues correctly every time. Radio stations fail to update when programmes change, they stay stuck on previous ones unless I re-add them each time.

Volume up and down changes are incredibly slow still, despite the latest system update stating it was to fix this (strange as the old app and system software was fine). Sometimes nothing happens with volume changes. Again SonoPad app works better.

System updates NEVER happen automatically, I have to trigger these.

The “old” Windows app is still fine! The Web App is totally hopeless in comparison.

So this is still an absolute royal mess, never mind all the things I can’t do that I used to be able to do.

How on earth could this be allowed to happen?

Because management haven’t got a clue and bean counters want profit over performance and those in the tech department have marked their own homework. Everyday this speaker gives me more trouble than it’s worth. Very sad. Patricks mealy mouthed email to everyone was basically sorry but we need you guys to help us test everything. I can’t get rid of Alexa and it doesn’t work. Cannot roll back to stable software, the speaker has a mind of its own. Makes a great sound when it plays but my misses is done. She turns on the radio.

E

erikamh

Listener

Thank you for acknowledging the issues with the Sonos app update this spring. I haven’t yet read through all the posts and comments, so someone may have already said this...For the love of all that is holy, please avoid ever doing any major updates during a period with such intense solar flares and SME’s coming at Earth. No wonder everything has been bonkers with the app since May.

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