Skip to main content
Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    DaveS00
    Lyricist III
    August 1, 2024

    Release notes from today’s app update, along with notes on last week’s firmware update too:

     

    80.05.07 (Android)
    80.05.05 (iOS)

    Release date: 7/31/2024

     

    In this update:

     
    • Improves stability when adding new products
    • Addresses an issue where the app used excess phone battery
     

    We’ve also released firmware version 80.1-55172 for Sonos products which contains the following changes:

     
    • Improves responsiveness of volume changes
    • Improves time to add a new song to the queue in certain conditions
    • Addresses an issue with local library browsing timing out

     

     

    re the firmware update - it worked just fine with the old App, so to me it would seem it’s the new app at fault not the old firmware ….. so it seems basically the whole system is being rewritten and wasn’t thought thru/planned sufficiently ...

    shash
    Lyricist I
    August 1, 2024

    What a mess. I have tried to connect my iTunes music folder to the sonos system and it keeps giving me error code 913. Tried the suggested method and that won't work. This is rediculous. 

    What type of computer  are you using and version of OS?

    Lenovo laptop with windows 10 

    Ken_Griffiths
    Ken_Griffiths
    August 1, 2024

    What a mess. I have tried to connect my iTunes music folder to the sonos system and it keeps giving me error code 913. Tried the suggested method and that won't work. This is rediculous. 

    What type of computer  are you using and version of OS?

    Lenovo laptop with windows 10 

    Perhaps see if this link will maybe assist you - 

    https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

    RLCOR
    Contributor I
    August 1, 2024

    What about the ability to downgrade to S1? I’m not seeing that in any of the upcoming updates? 

    That is meant to come in August sometime, according to the Dutch news report/Sonos interview last month. But other things due in August look to have shifted so it might be September. But it has been listed as coming in the New App road map in another thread from Sonos:

     

    We've still got a road ahead of us and here is what’s coming soon:

    • Playlist editing
    • Downgrade from S2 to S1
    • Persistence of offline devices 
    • Additional configuration settings

    I’ve been a Sonos user for quite some time. Recently, I thought I would add a few more speakers--BIG MISTAKE because my system has some older components on S1. I thought I’d just downgrade the new additions to S1, as I had done with other things I bought previously. My purchases exactly coincided with this truly INCOMPREHENSIBLE move to the new app, that took the downgrade functionality away. When I called support, they were absolutely no help. The person with whom I spoke even joked that it could be “10, 20, 30, 40, or 50 years” before that functionality was restored. I couldn’t believe this! Not only does Sonos completely undercut its customer base, but someone on support actually jokes about it in what I regard as a completely insulting way. NONE OF THIS IS FUNNY. As others have said, restore the old app, or at least provide firm dates when all the functionality that you took away prematurely will be restored. Now I have speakers that I can only use on S2 and not play with the rest of my system (= THE WHOLE PURPOSE FOR GETTING THEM IN THE FIRST PLACE!!). When SONOS works, I love it. When it doesn’t--and especially when there are these ridiculous, inscrutable unforced errors, I’m embarrassed for having sunk so much money in this system that I can’t use any more. Sonos badly needs to restore trust with its customer base. And I’m just waiting on the announcement that they won’t support S1 anymore. The longer it goes without the ability to downgrade, the more likely I think this is. And Sonos wouldn’t care about those of us who invested so much money S1. HORRIBLE!

    I ageee! The CEO’s letter of a multi month fix conveys their total disregard for customers. They should restore the old app until they’ve fixed and tested the bugs in the new version 

      Rhonny
      Prodigy III
      August 1, 2024

      What about the ability to downgrade to S1? I’m not seeing that in any of the upcoming updates? 

      That is meant to come in August sometime, according to the Dutch news report/Sonos interview last month. But other things due in August look to have shifted so it might be September. But it has been listed as coming in the New App road map in another thread from Sonos:

       

      We've still got a road ahead of us and here is what’s coming soon:

      • Playlist editing
      • Downgrade from S2 to S1
      • Persistence of offline devices 
      • Additional configuration settings

      I’ve been a Sonos user for quite some time. Recently, I thought I would add a few more speakers--BIG MISTAKE because my system has some older components on S1. I thought I’d just downgrade the new additions to S1, as I had done with other things I bought previously. My purchases exactly coincided with this truly INCOMPREHENSIBLE move to the new app, that took the downgrade functionality away. When I called support, they were absolutely no help. The person with whom I spoke even joked that it could be “10, 20, 30, 40, or 50 years” before that functionality was restored. I couldn’t believe this! Not only does Sonos completely undercut its customer base, but someone on support actually jokes about it in what I regard as a completely insulting way. NONE OF THIS IS FUNNY. As others have said, restore the old app, or at least provide firm dates when all the functionality that you took away prematurely will be restored. Now I have speakers that I can only use on S2 and not play with the rest of my system (= THE WHOLE PURPOSE FOR GETTING THEM IN THE FIRST PLACE!!). When SONOS works, I love it. When it doesn’t--and especially when there are these ridiculous, inscrutable unforced errors, I’m embarrassed for having sunk so much money in this system that I can’t use any more. Sonos badly needs to restore trust with its customer base. And I’m just waiting on the announcement that they won’t support S1 anymore. The longer it goes without the ability to downgrade, the more likely I think this is. And Sonos wouldn’t care about those of us who invested so much money S1. HORRIBLE!

      I ageee! The CEO’s letter of a multi month fix conveys their total disregard for customers. They should restore the old app until they’ve fixed and tested the bugs in the new version 

       

      Sure, but as I mentioned, downgrading S2 to S1 is to come (and mentioned as “coming soon”). It was meant to be this month - I have absolutely no insight as to whether it has shifted. It could come next week for all we know, so let’s maybe keep an open mind on that - a volume adjustment fix arrived yesterday without it being specifically tied to a date in the roadmap, so it’s impossible to know. 

      JIncan
      Contributor I
      August 1, 2024

      What about the ability to downgrade to S1? I’m not seeing that in any of the upcoming updates? 

      That is meant to come in August sometime, according to the Dutch news report/Sonos interview last month. But other things due in August look to have shifted so it might be September. But it has been listed as coming in the New App road map in another thread from Sonos:

       

      We've still got a road ahead of us and here is what’s coming soon:

      • Playlist editing
      • Downgrade from S2 to S1
      • Persistence of offline devices 
      • Additional configuration settings

      Do you have a link to the Dutch news report?

      Rhonny
      Prodigy III
      August 1, 2024

      What about the ability to downgrade to S1? I’m not seeing that in any of the upcoming updates? 

      That is meant to come in August sometime, according to the Dutch news report/Sonos interview last month. But other things due in August look to have shifted so it might be September. But it has been listed as coming in the New App road map in another thread from Sonos:

       

      We've still got a road ahead of us and here is what’s coming soon:

      • Playlist editing
      • Downgrade from S2 to S1
      • Persistence of offline devices 
      • Additional configuration settings

      Do you have a link to the Dutch news report?

      I’m not sure what thread it’s on but it’s from Tweakers, and I have the text for most of it (from w/c 15 July):

       

      Sonos is reintroducing some basic features to its new app next week, including the ability to configure local music libraries. These functions were already in Sonos' old app, but were missing in the new mobile application that the audio manufacturer released in May.

      Sonos will release the update for its new app on July 22, the manufacturer tells Tweakers. The biggest changes are in support for local music libraries. For example, the 'settings and configuration' of such libraries are now available via the mobile app. It is now also possible to search local music libraries in the app.

      The July 22 update also includes improvements to line-in autoplay, compression settings, settings accessibility, firmware update notifications and volume settings. In addition, the Sonos Amp and Port can now be configured in mono and stereo and the 'Forgot System' option has been added to the Android app.

      Some other functions that are currently missing from the new Sonos app will follow in August. For example, in early August, users will be able to downgrade their devices from S2 to S1 again and keep offline devices. At the end of August it will be possible to adjust playlists in the Sonos app and there will be an editing function for queues.

      Sonos released its updated mobile app in May this year. According to the manufacturer, the app, which has been completely rebuilt, is intended to 'support further innovations in the coming years'. However, many basic features from the old Sonos app were also missing. Users were therefore critical of the update. Shortly after the release, Sonos promised that functions from the old app would be reintroduced.

      Update: the article initially stated that Sonos would release the app on Thursday, but that is no longer correct. The update will now be released on July 22.

      Geoff Allison
      Contributor I
      August 2, 2024

      I have just updated iOS and iPadOS versions to latest and my whole system and still basic functionality is absolutely awful. I open the app and several rooms show nothing queued yet they have valid Apple Music queues that play if I press their physical buttons. SonoPad shows the queues correctly every time. Radio stations fail to update when programmes change, they stay stuck on previous ones unless I re-add them each time.
       

      Volume up and down changes are incredibly slow still, despite the latest system update stating it was to fix this (strange as the old app and system software was fine). Sometimes nothing happens with volume changes. Again SonoPad app works better.

      System updates NEVER happen automatically, I have to trigger these.

      The “old” Windows app is still fine! The Web App is totally hopeless in comparison. 

      So this is still an absolute royal mess, never mind all the things I can’t do that I used to be able to do.

      How on earth could this be allowed to happen?

        GSatt
        Trending Lyricist I
        August 2, 2024

        The app update this week was partly successful, at first.  What's never come back:  access to my network music folder.  But the folder on a drive connected to the notebook did load and play; that was Wednesday i believe.  Come Thursday, the app could not play anything in the queue, when i tried to update the music library, it began to index and then just disappeared. Since then i've been unable to reload the music folder and get a mix of ‘access is denied’ and 913 errors.  

        The update is really unstable and i still can't load the network folder.  How long is this going to persist?

        Happy Friday.

        ExpensiveJunk
        Listener
        August 2, 2024

        You have turned all my Sonos equipment into a load of expensive junk by removing support for a local music library from the app.

        Why can't you just allow us to revert to the old app, which wasn't broke and didn't need fixing?

        Show more replies
        Terms & ConditionsAccessibility statement