Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156727 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

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B

BVRBVR

Contributor I

I wonder how many people read reviews on Amazon before they buy?

Hard to know how much this has been isolated to make your point, but in the UK, if you search on Amazon for Sonos, the results are above 4 stars.

Ace 4*
Roam 2 4.3*
Era 100 4.4*
Era 300 4.4*
Sub Mini 4.7*
Sub G3 4.8*
Move 4.6*
Beam G2 4.6*
Ray 4.4*
Arc 4.7*

Move 2 3.8* (lowest I could find)

So I’m not sure there is much to negatively influence buyers unless they have been keeping up with this forum or certain tech sites.

I went to Google, entered Sonos reviews and clicked on the link that came up for Amazon Sonos reviews. That’s it. That’s all I did.

https://www.amazon.com/Sonos-Inc/product-reviews/B072ML3N6K

Ken_Griffiths

I’m not sure why such a poor review in that instance as there’s nothing wrong at all with the Sonos Hardware? A lot of fuss about the new Sonos App (I guess) which fortunately is working well for me and my own setup.

In some cases meanwhile, there’s still the ability to use Alexa/SVC/Other voice control, AirPlay, Bluetooth, line-in, Direct Control (Spotify/Amazon) etc. or other Apps like Soro, HiFi-Cast, SonoPad, MusicStreamer, Plex/PlexAmp or Emby, BubbleUPnP and ‘Roon’ to play to the Sonos speakers anyway - so some are perhaps not confined to using just the Sonos App, which is not an audio player anyway, it’s just a ‘remote’ … I’m not complaining at all myself, as there’s always been so much choice and the Sonos speakers have always sounded great to me anyway.

If the new App isn’t working with a Sonos setup then, if practicable, it maybe best to reproduce the issue(s) seen and immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

User721105

Avid Contributor I

New android app update is crashing on my devices. Anyone else have this problem

?

C

CFS Jordanstown

Avid Listener

Unbelievable.

At a stroke, and without warning or the option to decline, you remove 100% of the functionality of my system - I don't use streaming services as I prefer to own the music I listen to. Without access to my library my Sonos is a doorstop.

Imagine if Sonos made cars and updated them...."we're working on adding back the ability to steer and change gear just as quickly as we can'.

C

chambolle

Enthusiast II

Sure, it hasn’t gone the way they would have wanted with the release of their headphones, and with 7th August to prepare for. But pasting in share price graphs has been done to death on here, especially by those wanting to depict a downward trajectory. But zoom out for much better context and it was in a much lower position between Aug and Nov last year, and is better than pre-Covid, and largely flat since, with share price fluctuating between USD$11 and $19. Take a look at the 5Y graph and this latest decline is hardly discernible.

You can always find stats to back up your case but if you don’t also present the full context, it just looks agenda driven. Notwithstanding this, the investor calls will indeed be tricky based on short term performance…

You want a five year picture, you got it. And not a pretty one. Sonos was a hot property a few years back, traded in the $40s a share. It’s been a disappointment since. This latest decline is consistent with a company that the market perceives as having lost its luster. And if you look at its financials for the past year, no wonder. A public relations fiasco on top of a steep decline in revenue isn’t going to be whatcha call ‘positive.’

Nice try though.

A

Anonymous

Unbelievable.

At a stroke, and without warning or the option to decline, you remove 100% of the functionality of my system - I don't use streaming services as I prefer to own the music I listen to. Without access to my library my Sonos is a doorstop.

Imagine if Sonos made cars and updated them...."we're working on adding back the ability to steer and change gear just as quickly as we can'.

Sonos hasn’t, and never has, removed local library access. Read the forums and the numerous help already posted. And enough of the silly car analogies already.

C

CFS Jordanstown

Avid Listener

OK Andrew, I'll accept the criticism, but how about a little help - how do I restore access to my library. Which has vanished from the app?

Ken_Griffiths

Sure, it hasn’t gone the way they would have wanted with the release of their headphones, and with 7th August to prepare for. But pasting in share price graphs has been done to death on here, especially by those wanting to depict a downward trajectory. But zoom out for much better context and it was in a much lower position between Aug and Nov last year, and is better than pre-Covid, and largely flat since, with share price fluctuating between USD$11 and $19. Take a look at the 5Y graph and this latest decline is hardly discernible.

You can always find stats to back up your case but if you don’t also present the full context, it just looks agenda driven. Notwithstanding this, the investor calls will indeed be tricky based on short term performance…

You want a five year picture, you got it. And not a pretty one. Sonos was a hot property a few years back, traded in the $40s a share. It’s been a disappointment since. This latest decline is consistent with a company that the market perceives as having lost its luster. And if you look at its financials for the past year, no wonder. A public relations fiasco on top of a steep decline in revenue isn’t going to be whatcha call ‘positive.’

Nice try though.

I assume you’re perhaps not a private investor? I’d have been reasonably happy with that 5 year chart, as it would have netted me a 28%+ return on my initial outlay, minus capital gains tax, that’s only if not held inside a (tax free) ISA here in the UK. That said, I’m not a Sonos/oversea’s investor anyway, as I tend to stick to UK and EU Markets only. Next I’d be looking for the ’dead cat bounce’ it’s likely to happen at some point. Who’s going to get out their check/cheque book first (and when) is the next BIG question🤔?

So how’s that for a try?

A

Allenco

Avid Listener

Why release the product when it was so obviously half baked? Just please roll things back to a usable version and release the current thing as a public beta. It is useless. Please don’t steal months of time from people that have spent thousands of dollars on Sonos simply because of some mistake.

Thousands of dollars spent. Future dollars likely to spend - currently zero.

This

T

Toolio

Prodigy II

Sure, it hasn’t gone the way they would have wanted with the release of their headphones, and with 7th August to prepare for. But pasting in share price graphs has been done to death on here, especially by those wanting to depict a downward trajectory. But zoom out for much better context and it was in a much lower position between Aug and Nov last year, and is better than pre-Covid, and largely flat since, with share price fluctuating between USD$11 and $19. Take a look at the 5Y graph and this latest decline is hardly discernible.

You can always find stats to back up your case but if you don’t also present the full context, it just looks agenda driven. Notwithstanding this, the investor calls will indeed be tricky based on short term performance…

The point you are completely missing is that in the time frame you reference, technology stocks have generally performed very well. An investment in Sonos has been a bad investment when compared to shares of its peers, made worse by the “courageous app” fiasco. Try comparing Nvidia and Sonos shares for a reality check. (An increase of 2,700% vs 28% over five years.) Or even Sonos vs the NASDAQ composite index, a proxy for tech stock performance. It has risen by 117.6% in five years. Sonos stock has risen by only 28% in that time. In fact, taking U.S. inflation into account Sonos shares are worth only marginally more today in real terms than they were five years ago. That is your “full context”.

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