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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Greg C
    Listener
    July 10, 2024

    The new phone/tablet app is pretty much non functioning. Rarely I can t select a playlist, Tune a XM channel and forget adjusting volume. 

    Live Chat is non existent, the only option is to chat with a ineffective Bot.

    If you call its a 30-40 minute wait to speak with someone and when I did connect with an agent I was disconnected in the middle of the call.

    The only way I can control the system is with the P.C. App.

      Nflonly
      Enthusiast I
      July 11, 2024

      Please would you confirm that SONOS is planning to re-introduce the capacity to edit the Queue, including (i) adding individual songs, albums or albums to play next or at the end of the Queue,  (ii)  deleting individual songs and (iii) moving the position of songs to anywhere else in the Queue.

      You can already ‘Play Next’ and ‘Add to End of Queue’ for individual songs and albums.

      As for the rest, Sonos has said “Improved playback settings including Play Now*” is coming this month. No idea if that involves queue management (and playlist editing) but we can only hope. *Not sure what Sonos means by “including Play Now” as that is already available for tracks and albums...  

      Using iOS, I cant add to the queue or indeed, play next.

      Queue management is not mentioned specifically in the Coming Soon section, although it was an integral part of my Sonos usage previously. The ability to add/delete tracks, albums in a queue is really a pain. As is trying to actually find music from my local library, searching shows every other source except for my own g’dam collection. The only way for me to do it is to search through the folders in the app.

        Nflonly
        Enthusiast I
        July 11, 2024

        I had high hopes to have another update this week… sadly its not yet materialized. We were getting a weekly cycle the past 3 weeks which built my hopes for a release on the 8th. Perhaps next week… or not…

        This debacle is 65 days old… and really not much has changed from the mess we were gifted.

         

          runbgrun
          Renowned Listener
          July 11, 2024

          Put S2 to S1 downgrade back in the app! Cannot use speakers without it.

            Si_G
            Renowned Listener
            July 12, 2024

            I have been using the windows app to listen to my music library, today that has stopped working. It asks me to sign in then check for updates then says no registered products and gets itself into a loop. 

             

            LasB
            Avid Listener
            July 12, 2024

            I hope they are also working on the very annoying new bug/feature that you can’t play one thing on certain speakers and another thing on others. My house is filled with Sonos products and after this new app dropped, I am so stressed and upset because it has made the products unusable and unmanageable. It’s sluggish, completely hostile to the user and refuses to communicate with its products 60% of the time. Whatever is going on over there, please get it together. 

              Rhonny
              Prodigy III
              July 12, 2024

              I hope they are also working on the very annoying new bug/feature that you can’t play one thing on certain speakers and another thing on others. 

              Sounds like you’re not working it correctly. Are you sure you’re not grouping the speakers? 

              jgatie
              jgatie
              July 12, 2024

              I hope they are also working on the very annoying new bug/feature that you can’t play one thing on certain speakers and another thing on others. My house is filled with Sonos products and after this new app dropped, I am so stressed and upset because it has made the products unusable and unmanageable. It’s sluggish, completely hostile to the user and refuses to communicate with its products 60% of the time. Whatever is going on over there, please get it together. 

               

              You most certainly can.  See below for how to switch rooms that are playing.

              Below: Now Playing room is the Den

              I want to play something different in the Bathroom.  Swipe up on the little bar at the top of the Den (Now Playing) room.

               

               

              Scroll (if needed) to the room you wish to select (Bathroom) and tap anywhere in the highlighted area to select the room.  

               

              Whatever room you tap (ex. Bathroom) is now the default room.  Anything you select for a source above will now play in that room. 

                LasB
                Avid Listener
                July 12, 2024

                Thank you so much! I have played around with the app for a cumulative total of hours and never found the swipe up. I normally have no issue with apps so I maintain this is a massive UX issue that should be addressed in the update. I appreciate the walk through and my whole household thanks you!

                  Rhonny
                  Prodigy III
                  July 12, 2024

                  Thank you so much! I have played around with the app for a cumulative total of hours and never found the swipe up. I normally have no issue with apps so I maintain this is a massive UX issue that should be addressed in the update. I appreciate the walk through and my whole household thanks you!

                  (You can also bring up the list of speakers by tapping the name of your Sonos system, top left of the home screen.)

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