Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156774 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

John Guarr

Enthusiast II

Supposedly - nothing supposedly about it !!… SONOS is late to the party in stopping support for SMB1. Even so they have handled this appalingly

Show me a single Sonos system and/or local music library which was affected in any way by the use of SMB v1 and I’ll stop using the “supposedly” descriptor.

The sonos speakers being impacted is not the point - the point is that if you have a NAS/Server/PC etc running SMB1 then it is open to being hacked and everything that can follow on from that.

Why do you think manufacturers, e.g Microsoft, Linux operating systems etc having deprecated SMB1 .. it’s not been done for no reason …..

https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=smbv1 is the industry standard security vulnerability database ...

I don’t really know what smb is but it was the 3 Sonos tech support people who told me me that the only way k could get my music libraries back available to Sonos was to update/upgrade my PCs and Mac to v2 or 3. Then they spent over an hour trying to do. So I was told to wait until they came up with a fix - still waiting

OMG - success on music library issue. So I managed to find a way to upgrade from sub v1 to 2 on my PC day but library still could not tie in library. So i called in and first off:

they finally have a callback function on the support line so i did not have to wait on hold for 75 minutes.

When I received my callback on time the first support agent did not have a clue but a supervisor ( Noah) was able to get my PC and Mac libraries loaded. It did not appear to be related to smb issues but was sharing settings which i am not smart enough to reproduce.

So if you can get through to the right person, they may be able to help those with lost libraries.

Or it could have been a combination of the two, but in any case I’m glad you got a knowledgeable support person who helped you. There is still hope.

D

D B Cooper

Enthusiast II

local music playback - mid June.

We’re PAST mid June

When are you going to fix the ability of playing music I own from my local drive?

You’ve destroyed your reputation, pissed off your customer base, and I’m sure negatively impacted any future sales from current customers. You’ve created this mess, and the fixes are not coming fast enough.

I

ikoz

Contributor II

Please HELP!

What is going on with the Sonos APP? I cannot do anything with my system. I cannot add new speakers, nothing. The app is asking me to sign in when I am already signed in. It has been a month and a new update was released today….and even got worse. Please fix it.

D

DuncanFA

Lyricist I

@Keith N, when is Sonos reinstating the feature to downgrade from S2 to S1? A date would be useful for your customers…..

Thanks

John Guarr

Enthusiast II

THE NEW APP UPDATE HAS JUST BEEN RELEASED!!

No firmware update.

Numerical values for volume and group volume sliders

Volume icon to reflect volume level

Support for SonosNet channel selection

Added stereo/mono configuration for Amp/Port output.

I can’t imagine many will be that delighted, taking the update at face value...

I know I was one of the ‘lucky’ ones as I didn’t have any major issues from day one (I received all the usual ‘fanboi’ abuse to show for it). So for me each update is an improvement. My ‘local library’ does not fade in and out as before, and I’m getting fewer ‘something went wrong’ errors, too.
As @Rhonny hinted, I’m sure this isn’t the panacea for everyone.

Yes, and I might have been another one of the lucky ones also. I keep hearing about all these wifi problems and I can’t figure out how an app update could cause a problem, but now that the SonosNet Channels are in place, it’s possible that Sonos might have changed channels in their 2.4gHz band, which may have caused a problem for certain users.

I just updated to the newest IOS app a little while ago. What I noticed was that when I went into my app (before updating it), I clicked on the gear and had it check to updates. It kept coming back telling me that I was up to date, but I know I wasn’t. I had to go to Sonos’s Download page, see that there was an IOS update and click on the IOS tab at the top which took me to the App Store, which indicated that there was an update. So I selected Update and it updated me. That is a positive so if someone forget to disable the Automatic Updates, the app wouldn’t update you unless you physically asked for it.

Everything appears to still be working and I did notice the number value on the bottom mini player and then under Networks, it shows that I am on Channel 1 of SonosNet. This is probably the reason why I wasn’t having wifi problems like other users. I used to have wifi problems a few years ago until I configured my Sonos system for SonosNet, which is Sonos’ proprietary mesh network. I forget what channel I used to be on, but I’ll leave it on channel 1 for now.

One more thing that I noticed was as soon as I opened the newly updated app, it had a picture of my Beam and told me to run TruePlay and that it would only take about a minute. Since I was using my iPad, I’ll perform that later on my iPhone.

There might have been a couple of extra options when you scroll through your library, like “add to end of queue”, (which was there already) and maybe, “Play now”. But other wise it seems like a safe update.

THE NEW APP UPDATE HAS JUST BEEN RELEASED!!

No firmware update.

Numerical values for volume and group volume sliders

Volume icon to reflect volume level

Support for SonosNet channel selection

Added stereo/mono configuration for Amp/Port output.

I can’t imagine many will be that delighted, taking the update at face value...

I know I was one of the ‘lucky’ ones as I didn’t have any major issues from day one (I received all the usual ‘fanboi’ abuse to show for it). So for me each update is an improvement. My ‘local library’ does not fade in and out as before, and I’m getting fewer ‘something went wrong’ errors, too.
As @Rhonny hinted, I’m sure this isn’t the panacea for everyone.

Yes, and I might have been another one of the lucky ones also. I keep hearing about all these wifi problems and I can’t figure out how an app update could cause a problem, but now that the SonosNet Channels are in place, it’s possible that Sonos might have changed channels in their 2.4gHz band, which may have caused a problem for certain users on their Wi-Fi networks.

I just updated to the newest IOS app a little while ago. What I noticed was that when I went into my app (before updating it), I clicked on the gear and had it check to updates. It kept coming back telling me that I was up to date, but I know I wasn’t. I had to go to Sonos’s Download page, see that there was an IOS update and click on the IOS tab at the top which took me to the App Store, which indicated that there was an update. So I selected Update and it updated me. That is a positive so if someone forget to disable the Automatic Updates, the app wouldn’t update you unless you physically asked for it.

Everything appears to still be working and I did notice the number value on the bottom mini player and then under Networks, it shows that I am on Channel 1 of SonosNet. This is probably the reason why I wasn’t having wifi problems like other users. I used to have wifi problems a few years ago until I configured my Sonos system for SonosNet, which is Sonos’ proprietary mesh network. I forget what channel I used to be on, but I’ll leave it on channel 1 for now.

One more thing that I noticed was as soon as I opened the newly updated app, it had a picture of my Beam and told me to run TruePlay and that it would only take about a minute. Since I was using my iPad, I’ll perform that later on my iPhone.

There might have been a couple of extra options when you scroll through your library, like “add to end of queue”, (which was there already) and maybe, “Play now”. But other wise it seems like a safe update.

Just a quick update, I did run the TruePlay in the Living Room and it went well. The hollow sounding Beam sounds a lot better with the surrounds. It’s just a little different than it used to be. It first starts off with about 30 seconds of sonar pulses (I guess similar to the newer speakers) then the next step is what everyone is familiar with when you walk around the room for about 60 seconds moving you device up and down. So it completed successfully.

John Guarr

Enthusiast II

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Jun 17, 2024. See release notes.

Added numerical values to volume and group-volume sliders
Updated the volume icon to reflect the volume level on iOS
Introduced mute button on Android
Added stereo or mono configuration for Amp/Port output on iOS
Improved TalkBack screen reader support for volume sliders on Android
Added support for SonosNet channel selection on iOS
Expanded support for service reauthorization on Android

Coming soon

Continued improvements to navigation for visually-impaired customers: mid-June
Local music library search and playback: mid-June
Improved playback settings including Play Now: July
Create and edit local music library: July
Improved Autoplay settings: July
Improved Sub audio settings with Amp: July
Snooze alarms: TBD

Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

I noticed that you pushed back the “Create and edit local music library “ from mid-June to July. Not a good thing since, while reading all comments in this group, most people are waiting for this feature to come back.

I

Ivan12345

Contributor I

It is a total mess again after this update (18.06). Sub mini was out of my system and I don't know why. Fortunately I was able to connect it again. "Unable to load content" for sonos favorites or "something went wrong" messages for the app at all keep going on and on no matter what I am doing with the app. I am very discouraged about the SONOS brand. Veeeeery disapointing

D

dt2

Trending Lyricist I

@Keith N, when is Sonos reinstating the feature to downgrade from S2 to S1? A date would be useful for your customers…..

Thanks

Totally agree , until this ‘feature’ comes back I have a completely useless play one speaker , unless I decide to by a new nas drive that supports smb2 , I DONT NEED ONE, unless you ‘Sonos’ want to buy me one !!!! As you have decided to make my speaker useless now

apalling !!

D

dennis1

Lyricist II

When do you plan to provide the DOWNGRADE function for the many long time Sonos advocates who have no interest in S2? I just bought another port that worked without a peep -- and now suddenly I have no path to use a new product of yours??

jgatie

When do you plan to provide the DOWNGRADE function for the many long time Sonos advocates who have no interest in S2? I just bought another port that worked without a peep -- and now suddenly I have no path to use a new product of yours??

New products is what caused the split to S2. The new products required more RAM/storage than the legacy products had on board, so they could never support any of the new products and thus the S1/S2 split was born. So since S1 can never include the new product support without exceeding the limits of the legacy products, there’s no way S1 can ever run the new products.

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