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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

Enthusiast II
June 17, 2024

Updated the app, opened it for the first time and it takes about 2 minutes for the home screen to fully load. Anyone have a similar experience?

I'm on Android 14.

garfieldairlines
June 17, 2024

So I bought my first ever Sonos speaker (the IKEA bookshelf one) right as this debacle began. I’ve not been able to fully set things up. I have the speaker connected via Ethernet and it is seen by my network and a home automation system I have sees it and I can send voice messages to it for the speaker to speak but the app still gives me “No Products Found” yet it sees the Sonos system on my WiFi. How can it see that but then subsequently NOT see the speaker?  Will I ever get full functionality? If I wasn’t so far from an IKEA I would have returned it already. 

You got one year to return it to IKEA… And as a fellow Symfonisk owner, I can only advise you to do so. It was better in 2020…

https://garfieldairlines.net
Prodigy III
June 17, 2024

So I bought my first ever Sonos speaker (the IKEA bookshelf one) right as this debacle began. I’ve not been able to fully set things up. I have the speaker connected via Ethernet and it is seen by my network and a home automation system I have sees it and I can send voice messages to it for the speaker to speak but the app still gives me “No Products Found” yet it sees the Sonos system on my WiFi. How can it see that but then subsequently NOT see the speaker?  Will I ever get full functionality? If I wasn’t so far from an IKEA I would have returned it already. 

When one of my Symfonisk lamps refused to appear, I turned off the lamp at the plug for 30 secs. Then turned it on again and waited for the light flashing to stop. Eventually - and it took a few mins of just leaving it (it might have actually even taken a couple of off-and-ons) - it appeared in the app as connected. I’ve no idea why it needed all of that…

Failing that, also try turning off the router at the plug, then the speaker off, then turn the router back on and let it get fully online, then turn the speaker back on. See if that helps…

ALSO make sure you update the app to today’s version.

John Guarr
Enthusiast II
June 17, 2024

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

Yes the queue can only be added to. You can't reorder it or remove a track or save as a new playlist. My existing playlists are still there although any tracks referenced to my network storage won't play.

All temporarily of course as playlist editing etc will all be added in due course. 

Such a treat to get back what we once had! Let's hope this isn't a dress rehearsal for a subscription based Sonos system! 🤞

It won’t be. At this moment in particular, they wouldn’t dare. I would imagine the combination of profit margin on their speakers, new product development for new audiences (such as their portable speaker range and headphones), plus longer-term planned obsolescence, will be enough to keep the business afloat. With streaming services already pushing people to the limits, Sonos won’t make anyone subscribe to anything.

I’m confused, Steve1958 mentions something optimistic about ‘getting back what we used to have’. Was there a Father’s Day update that I’m not aware of?  I still can’t edit my music queues. And I doubt they would ever add a subscription feature to their system or they will certainly lose a lot more users than I think they have already just lost. 

I was referring to someone's assertion that the present issues are all temporary, I was being a tad sarcastic regarding getting back what we already had... I'm still waiting for the fixes like everyone else. 🙄

Okay Steve1958; that’s funny. But I just came in from cutting the grass and there was recently a new IOS update about adding values to the volume sliders. So I might give that a try after I hear everyone’s feelings on the update. 

Enthusiast II
June 17, 2024

A largely underwhelming update to the app today. I see the local music library search is still absent. Sigh….

Lyricist III
June 17, 2024

The update today (June 17) brings us what? Nothing interesting… The app is still slow, laggy and unresponsive and still shows the “Something went wrong. Try again.”-message when trying to access Recently played. 


 

@Sonos programmers  Keep trying! 

Enthusiast II
June 17, 2024

How on Earth did the powers that be at Sonos ever decide to release this app, which any fool can see is completely FUBAR; and then go one step further and make it all but impossible to revert to the Ol’ Reliable prior version?

Meanwhile, day after day I receive email advertising from Sonos urging me to buy more stuff. When pigs fly!

Lyricist II
June 17, 2024

From what I understand today’s update offers nothing more than lip service to a Mid-June deadline. Baby steps that offer little functionality and even less confidence. 
 

Contributor II
June 17, 2024

Heads up the TruePlay still has a bug where after you set it it doesn’t adjust the surround speaker distances—they’re still user customizable. In the old app these would be greyed out after TruePlay. Not only that but the distances it sets are wildly incorrect—after tuning it showed that both my surrounds were >10 ft away from my listening space, when in fact one is about 3 ft away and the other is >10. 

Contributor I
June 17, 2024

At this point Id just be happy to be able to use the equipment with the new “improved” app. Not sure what happened to this company but they're no different than any of the many others now, only difference being ridiculous cost. Look out for Sonos products at your local goodwill soon