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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

jgatie
June 14, 2024

No access to local files? Great job SONOS, this was the ONLY thing I used you for, how HORRIBLE. In the history of software roll-outs this is one of the worst experiences I’ve ever seen.

 

Yeah, except they didn’t stop access to local files at all.  They stopped supporting the (supposedly) insecure SMB v1 protocol.  Get whatever share you are using on SMB v1/v2 and your files are back.  Nothing to see here . . .

Trending Lyricist I
June 14, 2024

Thanks! HOW do I do this? I am on a MAC Sonoma 14.5

Lyricist I
June 14, 2024

They want you to figure it out yourself or contact Apple who can’t help. they think we all have an NAS which can be updated. They obviously don’t user test before they release a new version. 

 

They promise to have this fixed by mid June. Anybody have confidence in that?

jgatie
June 14, 2024

Thanks! HOW do I do this? I am on a MAC Sonoma 14.5

 

 

Trending Lyricist I
June 14, 2024

Yup. I followed this step-by-step and no luck

jgatie
June 14, 2024

They want you to figure it out yourself or contact Apple who can’t help. they think we all have an NAS which can be updated. They obviously don’t user test before they release a new version. 

 

They promise to have this fixed by mid June. Anybody have confidence in that?

 

Thanks, that is very helpful! 🙄

Trending Lyricist I
June 14, 2024

What’s even weirder is that I can play local music that was last added to particular zones and was stored in the memory. I cant search for / add or change anything else.

jgatie
June 14, 2024

What’s even weirder is that I can play local music that was last added to particular zones and was stored in the memory. I cant search for / add or change anything else.

 

So that means Sonos can read from your share, but you’ve lost the index on the Sonos devices.  If you have Mac or PC, download the Mac/PC controller here:  https://support.sonos.com/en-us/downloads

The Mac/PC software still has library management functions.  Use those to delete the old share (if it exists) and add a new share and index.  After that close out the mobile app completely and restart.  If that doesn’t work, you may need to reset the app and connect to an existing system. 

If you do not have a Mac/PC, then you may have to wait until Sonos fixes the library management on the mobile app.  It is scheduled for July: https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

Trending Lyricist I
June 14, 2024

I blew away the app and reinstalled and followed step by step instructions. No luck.

 

 

Lyricist I
June 14, 2024

Hey, I was just trying to help and hadn’t appreciated you were talking about a specific speaker.  There are hundreds, if not thousands of requests over the years asking for Trueplay on Android and the answer is always it doesn’t exist. You mentioned probing the environment using the speakers and microphones of the device multiple times and I still don’t understand how as they’re not used on Android.

Regarding ‘Whatever _you_ call it is immaterial’, it’s not what I call it, I was using Sonos’ own terminology from their support pages.  Roam and Move also have an ‘auto Trueplay’ that again is all based on the hardware of the speakers

Hopefully it comes back for you soon.

I think we meant differrent things by ‘device’.

I meant the speakers; they have microphones, and they use them to tune to the environment.
I think you meant the phone’s microphone, and that may not be working with Android phones.

Good enough; but in any case, whatever the kind of Trueplay it is, there was an option for using it on Android and now it is gone, with no update whatsoever from Sonos as to whether and when it would be coming back. On a chat, their representative was clueless.