Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156776 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

jgatie

The volume control slider doesn’t work, and there are no volume level numbers anymore. Was this intentional? If not, when will this be fixed?

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

Coming soon
Continued improvements to navigation for visually-impaired customers: mid-June

Playback controls including mute and volume numbers: June

Local music library search and playback: mid-June

Improved playback settings including Play Now: July

Create and edit local music library: July

Improved Autoplay settings: July

Improved Sub audio settings with Amp: July

Snooze alarms: TBD

V

Vinman1956

Listener

Thank you

J

Jeffkeuka

Listener

I have four play1 speakers for a few years. Loved them until recently when I downloaded the S2 app. Now the performance is horrible. Connection issues and delays. Is there any fix?

John Guarr

Enthusiast II

I have four play1 speakers for a few years. Loved them until recently when I downloaded the S2 app. Now the performance is horrible. Connection issues and delays. Is there any fix?

That is strange. When you say delays, I guess you might be talking about when you change songs or adjust the volume using the app? That is when you notice response issues or delays? If yes, the only thing I can think is to check that the device your app is running, is on the 2.4 gHz network, which is the same network as your Play1’s. I have a stereo pair of Play1’s in the Bedroom and I don’t recall having any problems when I went from S1 to S2.

D

dnc99

Contributor I

Hi,

I have posted this question on various Sonos community threads (including the AMA) but still haven’t had an answer from anyone at Sonos which is extremely frustrating. Anyway - I’m giving it another go here on this thread.

On the old Sonos app it was possible to play the “top tracks” of an artist on Deezer. The old app used to add the tracks to the queue. It is now impossible to play the ”top tracks” of an artist, other than a single track at a time! I thought this would be fixed when the queue was reintroduced during a recent update, but that has made no difference whatsoever.

Is this feature planned to be reintroduced (and if so when), or has it been permanently removed?

Thank you.

J

JKSeattle

Lyricist III

When is the update to permit me to use my new router?

jgatie

When is the update to permit me to use my new router?

It was in the June 4th update. Go to Settings > Manage > Network.

John Guarr

Enthusiast II

THE SOLUTION:

Disable 5ghz in your router settings. This resolves all app reliability, speed and connection issues.

Overkill

Regards the whole 5GHz - agree with the above.

There is an issue with some chips in WIFI routers/access points etc, including some BT routers and many other branded products. Some of the early chips did not pass traffic between the two frequencies (2.4 & 5 Ghz). This is NOT an issue with Sonos itself, and impacted many end user devices across many manufacturers of differring devices. The solution to this problem is either:

put all the devices that need to communicate with each others on the same frequency, i.e. all on 2.4 or all on 5 on one of the two frequencies. In reality this means if you have older devices put them on the 2.4. Older devices don’t support 5Ghz as it didn’t exist at the time.

Most good modern devices support both frequencies, some cheap modern devices still only support 2.4Ghz.

In my case wth Sonos S1 & S2 this would mean all Sonos devices need to be on the 2.4Ghz network, in addition your phone/tablet etc will also need to be connected to the 2.4Ghz network so it can “see” the Sonos devices.

For me solution B was better, which I achieved by adding my own WiFi Access Point to the network and swithcing of WiFI on my ISP router.
Replace your wifi router/access point with a device that does work correctly across 2.4Ghz & 5Ghz.

Overkill - imo turning off 5Ghz is the nuclear solution. MIGHT help the sonos but is guaranteed to slow major devices (computer, phones).

Before replacing the router, try turning off IPV6. You should be able to do it in the settings or advanced settings of your router’s app. Made an immediate diff for me. Any major-brand router within ~5yrs old should be able to properly assign to 2.4Ghz and 5.4Ghz bands

I agree that everything should be on the 2.4gHz band, but everyone is talking about Wi-Fi issues. I don’t think I am. How would I know?

S

Steve1958

Contributor I

When is the update to permit me to use my new router?

It was in the June 4th update. Go to Settings > Manage > Network.

Be prepared for a fair amount of faff. You have to search for and add individual components for some reason.if you have a sub mini you need the pin number on the bade of the sub. Its in tiny grey writing on black so get your smart phone torch going!

C

chambolle

Enthusiast II

I had retained Sonos S2 on my iphone and had the auto-update option turned off in my settings. This allowed me to retain access to my Sonos playlists.

For the past week, my network security (Netgear Armor) kept notifying me that Sonos was trying to access my phone and had been blocked.

Woke up this morning and went to my iphone to play music. S2 is gone. Instead I opened the Sonos icon and got bombarded with ads for Sonos headphones and Roam speakers; then once I managed to get around that crap, found myself staring at the S3 interface. MY PLAYLISTS ARE GONE. So now neither my ipad nor my i-hone will allow me to access my music. I am completely, irrevocably screwed.

I then went to search and queue up music from my streaming services. Here’s the problem… I can’t even create a queue. I have the option to play a song or an entire album; selecting either replaces anything and everything that's in an existing queue.

Holy cow. Now my system really and truly has been reduced to a $3,000 set of doorstops. I have not been this angry in a long, long time.

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