Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156776 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

R

Rhonny

Prodigy III

Rhonny, do I detect in your reply a certain lack of sincerity?

To be fair, a letter will have stood out vs a full inbox.

G

Gaham

Headliner I

The CEO will be grateful for your valuable input, I’m absolutely certain.

He will, of course, ignore it in the same way as he has ignored multiple emails from others.

Away from the hyperbole this will not be the end of Sonos or Patrick Spence.

Much as it will disappoint many users all we can do is accept the weekly updates until the app is completed and stable.

If you want to “punish” Sonos then do not buy further Sonos products “new” to avoid giving them money. Selling or throwing them away does not hurt them at all because they already have your hard earned money.

Ultimately this will sort itself out and our systems will work properly it may take a while but the app will get there and for some that day will be sooner than for others. Roll on Tuesday 11th 😄

John Guarr

Enthusiast II

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. I took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

John Guarr

Enthusiast II

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. I took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. I took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. It took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I’m still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

John Guarr

Enthusiast II

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. It took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I’m still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

M

Marco000

Lyricist III

THE SOLUTION:

Disable 5ghz in your router settings. This resolves all app reliability, speed and connection issues.

D

DaveS00

Lyricist III

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. I took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. I took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

.

So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

local library playback has not been removed and was present from day 1 of the new apps release. This has been mentioned just a few thousand times around here.

It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

Yes I felt the same way when I updated my IOS app and lost my music library. It took me some time and luckily I had an extra NAS that supported the smb v2 protocol, so I moved my music library over to a WD My Cloud, which I brought around 2015, and with the help of my Windows controller, I set the path to my new NAS and everything came back. I’m still trying to get used to the various menus and screens in the new IOS app, and I know it’s still in flux, but I don’t know if I really like it. Maybe because it’s new and I’m used to the old app. Time will tell.

I do remember around 2005, when Sonos first came out, I was thinking about going with a company called BlueSound. I was shown this at my high end stereo store. This device would rip all your CDs, store and create play lists, play world wide radio stations, and basically do all the things that Sonos does (or used to do). But then I saw a one time commercial during the SuperBowl that year for Sonos and I eventually went with Sonos. I wonder if BlueSound is still in business?

Bluesound have never supported SMB1 and have no intention of ever supporting it - I enquired directly of their pre-sales team a few years back

A

Arcticpollen

Enthusiast II

THE SOLUTION:

Disable 5ghz in your router settings. This resolves all reliability, speed and connection issues.

A properly configured home Wi-Fi setup should easily support devices on both 2.4 GHz and 5 GHz SSIDs. I still let my Sonos gear set up their own 2.4 GHz SonosNet mesh network which I keep away from the channels that I use for the SSIDs on my Unifi 2.4 GHz wireless access points. The same SSIDs are also broadcast on the 5 GHz spectrum. My iOS/Android devices all tend to be connected to the 5 GHz SSIDs at any given time. No issues contacting my Sonos gear via the Boost which is the only Sonos device hardwired to the network.

As Sonos removed the ability to control this in their abortion of an app update, it doesn’t surprise me that some users are struggling with Wi-Fi connectivity.

B

B33Jay

Enthusiast II

THE SOLUTION:

Disable 5ghz in your router settings. This resolves all reliability, speed and connection issues.

A properly configured home Wi-Fi setup should easily support devices on both 2.4 GHz and 5 GHz SSIDs. I still let my Sonos gear set up their own 2.4 GHz SonosNet mesh network which I keep away from the channels that I use for the SSIDs on my Unifi 2.4 GHz wireless access points. The same SSIDs are also broadcast on the 5 GHz spectrum. My iOS/Android devices all tend to be connected to the 5 GHz SSIDs at any given time. No issues contacting my Sonos gear via the Boost which is the only Sonos device hardwired to the network.

As Sonos removed the ability to control this in their abortion of an app update, it doesn’t surprise me that some users are struggling with Wi-Fi connectivity.

Agreed, still using Boost hardwired. Still shows up on router mapping as running speakers. Not going to ditch it anytime soon... it was one of their clever innovations 20 years ago! There are issues with virtually every aspect of this update, why self-inflict another?

A

Arcticpollen

Enthusiast II

Unfortunately, this Wi-Fi issue is yet another problem caused by Sonos removing features and controls when they force released the 80.x S2 controller app.

It’s no surpise that so many users are frustrated, angry and confused trying to get back to anything like the funcionality and ease of use they enjoyed before the first launch of the “new and improved” controller app.

I can honestly see it being months before Sonos restore features and the stability that we have all enjoyed for years.

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