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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    sleight
    Enthusiast I
    June 9, 2024

    We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


    Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
     

     

    Available now

    To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

    Last updated: Jun 4, 2024. See release notes.

     

    • Improved playback settings including “Play next,” “add to end of queue,” and on iOS, the mute button
    • Improved product setup, Bluetooth discovery and WiFi settings
    • Added sleep timer settings
    • Improved Trueplay setup on iOS
    • Introduced distance settings for home theater surrounds
    • Improved navigation for users who are blind or visually-impaired 
    • Added VoiceOver support for toast messages on iOS


     

    Coming soon

    • Continued improvements to navigation for visually-impaired customers: mid-June
    • Playback controls including mute and volume numbers: June
    • Local music library search and playback: mid-June
    • Improved playback settings including Play Now: July
    • Create and edit local music library: July
    • Improved Autoplay settings: July
    • Improved Sub audio settings with Amp: July
    • Snooze alarms: TBD

     

    Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

    So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.

      Anonymous
      June 9, 2024

      .

      So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.


      local library playback has not been removed and was present from day 1 of the new apps release.  This has been mentioned just a few thousand times around here. 

      Arcticpollen
      Enthusiast II
      June 9, 2024

      As you keep parroting @Andrew-s but you fail to mention that for most users, this needed to be done from a laptop controller app. Not exactly ideal for customers used to be able to use their own hardware wherever they choose without having to haul a laptop around. 

        Jimt42
        Contributor I
        June 9, 2024

        Can you please inform me when the issue with SONOS app listing Alexa voice control on the ARC as ‘already added’ when Alexa is not installed. This release crippled a product component making the ARC unusable with Alexa and a process to restore this product feature needs to be distributed. Even when ALEXA SONOS Skill is disabled SONOS still lists Alexa as Already added. 

        It has been a month without Alexa service

        jabtv1
        Lyricist I
        June 9, 2024

        .

        So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.


        local library playback has not been removed and was present from day 1 of the new apps release.  This has been mentioned just a few thousand times around here. 

        It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.

          Anonymous
          June 9, 2024

          .

          So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.


          local library playback has not been removed and was present from day 1 of the new apps release.  This has been mentioned just a few thousand times around here. 

          It may not have been removed for most but for those stuck with smb v1 equipment it was removed and without warning or solution. And tech support, when available, was worthless.


           

          I’m not blind to the fact that many people can’t access their own libraries for a number of reasons, whether that be due to SMBv1 deprecation or due to bugs in the app of which their are plenty.

           

          But I make no apology for correcting any number of posters when they use such flowery and bombastic language which is premised on either a falsehood or a downright lie.   If somebody wants to post asking for help because they can’t access their library, I’m sure the experts around here will continue to step in and help as they have always done.  But it serves no one on this forum to perpetuate the lie that local library access has been actively removed and coded out of the app.  It simply hasn’t.  

            Andre-777
            Lyricist I
            June 9, 2024

            Hello,  I have been a Sonos proponent/fan from the day I bought my original Playbar and slowly converted the entire house to Sonos sound systems all the way to the patio.  The ease and connectivity just impressed everyone that came to visit and great sound to boot.  THAT ALL CHANGED WITH THE NEW SOFTWARE UPDATE!!!!! It doesn't work, I have lost my entire patio connected to an Sonos AMP and can't seem to reconnect no mater what I do.  Controlling the Playbar when watching TV has become a hit or miss situation most of the time it will not connect so no one can control the sound or change over from playing music to watching TV.  Naturally I wanted to contact customer service and get some help and it turns out that they are only available during business hours Monday thru Friday!  This will require me  take a day off to get help.  You would think with such an expensive system they would have people available on the weekends to help on a bugled upgrade!!!!!

              Rosalie2024
              Lyricist III
              June 9, 2024

              We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


              Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
               

               

              Available now

              To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

              Last updated: Jun 4, 2024. See release notes.

               

              • Improved playback settings including “Play next,” “add to end of queue,” and on iOS, the mute button
              • Improved product setup, Bluetooth discovery and WiFi settings
              • Added sleep timer settings
              • Improved Trueplay setup on iOS
              • Introduced distance settings for home theater surrounds
              • Improved navigation for users who are blind or visually-impaired 
              • Added VoiceOver support for toast messages on iOS


               

              Coming soon

              • Continued improvements to navigation for visually-impaired customers: mid-June
              • Playback controls including mute and volume numbers: June
              • Local music library search and playback: mid-June
              • Improved playback settings including Play Now: July
              • Create and edit local music library: July
              • Improved Autoplay settings: July
              • Improved Sub audio settings with Amp: July
              • Snooze alarms: TBD

               

              Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

              So you released a mandatory “new and Improved” update in May which disabled the ability to access and play music from my personal library located on a NAS. (something that functioned well for at least 12 years.) And now you're telling me that 2 months latter you will try to get around to reinstating the only Sonos function I care about - the only reason I invested all the hardware I purchased from Sonos? Who thought this was a good idea? Based on your botched software launch, I have no confidence that you will successfully restore this basic function and I have no confidence that you will meet your schedule.



              @slight: like many others I only can recommend to try SonoPad or SonoPhone in case you own a iOS device. Learned about alternative controllers for Sonos in this and the German forum and tried it last night. Totally happy with it. Yes, you can’t do everything with those apps but concerning the disaster with the new Sonos app it literally saved my day. Did find every speaker, total control of my music library (NAS), even with search function and including covers, normally working list of recently heard songs etc etc.

              Yes, it shouldn’t be necessary to invest into apps that do what the original Sonos App is supposed to do but for me those 2.99 and 3.99 Euro were well spent. I can at least use my system and don’t get a nervous breakdown every five minutes.
               

                Anonymous
                June 9, 2024

                Is this andrew s guy a a paid troll for Sonos Inc?

                What a stupid suggestion.  But if it needs explicit clarification the answer is no, not that I believe your obviously built-in bias would accept it — it is a after all a fact and you don’t seem to like facts.

                  robokitty
                  Enthusiast II
                  June 9, 2024

                  outch!

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