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Question

Terrible User Interface

Forum|Forum|8 years ago
November 15, 2017
71 replies
2775 views

First, I want to say I am fully invested in Sonos with speakers all throughout my house and surround sound around my TV. Please fix the UI on the app.

Why is the UI on the mobile app so counterintuitive?????

I've been using Sonos from the original play 5's and I have to say that the UI use to be great. Recently, it has progressively gotten worse, until it's finally unusable. The app actually suggests controlling Sonos from Pandora.

Keep this up and I'm sure you'll lose even more market share to Google and Apple.

Please listen to your users and fix this terrible or UI or put it back the way it used to be.

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jgatie

A 3.5 page guide to accomplish what used to be intuitive and needed no guide at all.:D:D:D
Thanks for proving that all of us who hate 8.00 are correct.

Yeah and the same claims about 4.3 being "intuitive" and 5.0 needing a written guide were stated last time the UI changed. Now 5.0 is magically intuitive and 8.0 is the one that needs the guide.

J

John B

And there is no more chance of Sonos going back now than there was then. I have asked repeatedly what is unintuitive about 'select a room, select music for that room, and access all that from buttons in one place'. No convincing answer yet. It is simple, logical, and as intuitive or otherwise as the previous version.

T

TSkalitzky

Lyricist I

Totally agree. New interface is awful. Why fix what wasn't broken! It is now so confusing, impossible to figure out what room is playing what now. How to edits the rooms, etc. Bring back the old app!

B

BurtBushell

Renowned Enthusiast II

And there is no more chance of Sonos going back now than there was then. I have asked repeatedly what is unintuitive about 'select a room, select music for that room, and access all that from buttons in one place'. No convincing answer yet. It is simple, logical, and as intuitive or otherwise as the previous version.

Give it up John! A convincing answer will never come. Classic symptom of pure aversion to change. I will proceed to enjoy my music and suggest you do too. Happy to read sensible feedback but the sky is falling reactions I have got no more time for. Pretending not to understand how to do something because you preferred another method is ridiculous.

All of a sudden guys with years of familiarity with Sonos can’t get Music playing in any room. Give me a break.

They probably have a meltdown with every new version of Microsoft office. 😃

(1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.

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John B

You are right of course, and I shall take your advice. I shall get back to my Sonos and enjoying my music, and leave those unwilling to adapt to an app that is simple to use to do as they wish. Rant on here, sell their systems, whatever. More fool them if they do, but Not My Problem.

J

John B

They probably have a meltdown with every new version of Microsoft office. :DVery true. Can you imagine the reaction to Office 2007 and the introduction of the ribbon in Excel and Word? Actually I seem to remember complaining myself that it had given me no new functionality but I couldn't find anything. I may even have said it was counterintuitive 🙂

S

Sononos_fan

Enthusiast II

I shall get back to my Sonos and enjoying my music, and leave those unwilling to adapt to an app that is simple to use to do as they wish.

Yeah right you and the other apostles have a religious like zeal to convert the unbelievers of 8.0. You can't seem to not rebut those who you think " don't get it" no matter how much you fan the flames.

jgatie

12 replies, already knows the history of the product and forum, already calling people names. I smell stinky socks. Logan, is that ypu?

D

dmcclintock123

Contributor I

Seems more steps to oprate than before. I cant seem to shut down a zone and move to another zone without first grouping the 2 zones and then removing the zone I am leaving from the group. Our house has 18 zones and 5 users 8-45yrs old who all wish we hadnt “upgraded” to v8. And what is with needing an acct to add a new device?

O

Oceanracer

Lyricist I

I’m going to get rid of All my $3k plus worth of Sonos if they do not update this user interface by end of December! It is HORRIBLE! can’t group/ungroup easily. Hard to decipher which rooms r playing music easily. Totally confusing and crowded UI. Can’t choose music before choosing room. Just sucks. I used to rave about Sonos. Now my wife hates it. She thought it was so easy before. That is why I got it. Just Terrible, Terrible. I hope u r listening Sonos!

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