Sonos won't stop playing

Forum|Forum|9 years ago
December 30, 2016
63 replies
7543 views

I set an alarm up for my sonos play 3 in my room. Which has worked fine a couple of times letting me pause it but today every time i hit pause it just restarts the playlist I chose as the alarm music.

Now I cant use that speaker amd have just turned the volume right down.

Help

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Best answer by Pierre C

Hello everyone,

We are aware of the issue and actively looking into it. At this time, we'd like to ask you to remove your Sonos alarms. This will stop the alarms turning on over and over again.

We've created a new thread for this issue here: Sonos alarms not stopping. We'll update everyone on that thread once resolved.

Show previous replies

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cameron00

Lyricist I

And so we wait for fix 🙂
https://en.community.sonos.com/troubleshooting-228999/sonos-alarms-not-turning-off-6763393

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Jan1973

Contributor I

As others have suggested I have deleted all my alarms and I can now stop playback. Let's hope the issue is resolved soon.

D

David Simmons_1

Trending Lyricist I

Me too. Same problem - system turning itself on with alarm setting (tunein radio 4 for me) - every 30 seconds or so. If switched off or to another source the alarm setting came in again. I tried deleting monday to friday alarm - nothing happened - but when deleted Saturday alarm problem solved. Weird and bloody annoying has had hoped for a lie in today (had turned alarm off). Clearly a bug - let'shope Sonos fix it soon.

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Cress

Lyricist I

Same issue here. Solved by deleting the alarm.

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Mark Smith

Avid Contributor I

Me too, also worked this out to be the Alarms, was just about to phone Sonos but checked some similar problems and found this. Had to disable the Alarms to switch the device off. Hoping it is fixed today as we use this alarm every day otherwise its down to the mobile.

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MaverickRenegade

Lyricist I

Seems weird considering I haven't updated it for a while and have used the alarm for ages that it started today.

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John B

I think it is a date-related bug in the existing software. Setting the Sonos system date back a couple of days seems to make it go away.

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Gavtmc

Lyricist I

Same here, have radio set as my Alarm Clock on bedroom sonos. Woke to sonos playing across all 4 devices and unable to stop it , pause/mute only works briefly before returning to playing the radio - could only shut the thing up by reducing volume to zero. Wont even let me change from playing Radio to listen to tracks on Spotify 😠