Enthusiast II

Sonos no longer recognizing folder.jpg for cover art?

Forum|Forum|4 years ago
November 18, 2021
126 replies
7238 views

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:

Albums that originally had on CD, cassette or vinyl.
For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.

Is any one else seeing this? Or is this just some accident on my system?

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M

Midmodder

Contributor I

Synolgy NAS

I’ve noticed this name come up a couple of times in this thread.

I’m in the same boat, no album art showing when the files do not have embedded art, only a folder.jpg.

I’m also using Synology.

Is this maybe some strange edge-case incompatibility with Synology kit, or is it just that us “dinosaurs” :laughing: as a group tend to use Synology?

E

Erland SommarskogAuthor

Enthusiast II

Yeah, I also noticed that a few people mentioned Synology. And guess what: I also have my music library on a NAS from Synology.

Vegeta_UK

Avid Contributor I

Not the case here, my files are hosted on a hard drive served via SMB on a dedicated raspberry pi. So rest assured, I don't think it's your NAS's fault It also wouldn't explain why embedded stuff loads and folder.jpg stuff doesn't....

Playbar // Beam (G1) // Sub (G2) // 9 x Play:1 // 1 x One // 2 x Play:3 // 1 x Play:5 (G2) // Boost x 3 // Roam x 1//Ray x 1

buzz

Grand Maestro

In the case of Synology, make sure that it is set to use only SMB1.

D

Dydey

Lyricist I

I would agree with Stanley_4 that this is likely to be a firmware issue. I have the same issue on both of my Android devices. My phone is running App v13.3.2 and my tablet is running App v13.4 which suggests it is not a software issue. Note that v13.3.2 ran okay on both devices until the v13.4 release dated 16th Nov '21 which updated both software and firmware.

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beynym

World-Class Superstar

I just talked to Dutch Support, they weren't aware of the problem and they had me run some tests (restarting the system, rebooting the Sonos boxes, copying a music folder with folder.jpg to a different location and re-indexing) but nothing helped. They escalated the problem. If I have any news I'll let you know.

D

Dydey

Lyricist I

I 'm not sure what has changed but my set-up has started showing the folder.jpg artwork again. Many thanks to whoever sorted this issue out.

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only_sleeping

Enthusiast II

No changes here, still not showing artwork.

I’m also not using a Synology NAS - I’m running an external hdd attached to a Raspberry Pi, this is definitely not just a Synology issue.

buzz

Grand Maestro

Are you running SMB1 exclusively on the Pi?

O

only_sleeping

Enthusiast II

Are you running SMB1 exclusively on the Pi?

Er, I’m not sure. I’m running Open Media Vault, and once I set it up, I just left it: I’m not technically experienced enough to mess about with it or remember.

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