The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

15.6 Update Release Notes:We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.https://support.sonos.com/en-us/article/release-notes-for-sonos-s2

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RyanS8888

Contributor I

Answered

Sonos iOS Apps volume not working with iPhone volume button

Forum|Forum|3 years ago
July 27, 2023
87 replies
29708 views

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates.

So far I had tried:

Restart the iPhone and make sure the iOS and Sonos App having latest version
Reset Sonos app
Reset + uninstall + reinstall app
Off and on Sonos ERA300 and do the above
Research all possible solutions from Google but nothing helps yet :(

All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

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Best answer by GuitarSuperstar

15.6 Update Release Notes:

We’ve removed the ability to control the Sonos app for iOS using lock screen controls and device hardware buttons. The way these features were architected do not meet Apple’s experience guidelines for developers and no longer offer a reliable control experience.

https://support.sonos.com/en-us/article/release-notes-for-sonos-s2

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D

Dimage54

Lyricist I

Was planning on buying additional Sonos products but now due to removing the side button volume control I am going to check other manufacturers products. Probably sell what I have.

106rallye

Sirius please fix this issue ffs Opening my iPhone and opening the Sirius app to adjust the volume is 💩. Laying in bed at night I want to grab my phone and push the iPhone buttons. Anyone know a speaker that doesn’t operate like this pos?

What has changed is commanding Sonos from the lock screen using the Sonos app, probably because that is not actually sending music to the speakers itself. If you are using the SiriusXM app you are probably sending music from your phone to the speakers, in which case Sirius XM could ad controls to the app (as Spotify has done)?

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Siriusblows

Lyricist III

I don’t think think the Sonos is Bluetooth. It has to be run from the Sonia app. The Sirius app to a jbl speaker works fab via Bluetooth and has those controls.

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craigski

Local Superstar

You get this removed functionality and a whole lot more if you use the native Apps (eg Apple Music, Spotify etc) and Airplay to Sonos.

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Siriusblows

Lyricist III

Thanks. Sirius is aware of my concerns as is Sonos. Apple Music and Spotify do not have the content I’m interested in

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YellowGypsy

Lyricist II

This is a significant setback for the product. Is anyone aware if Sonos produce a hardware remote control that can be used with their products instead? Thank you.

106rallye

@Siriusblows Maybe I was confused because you mentioned you where working with the Sirius app, not the Sonos app?

@YellowGypsy See https://www.ikea.com/us/en/p/symfonisk-dirigera-sound-remote-with-hub-kit-gen-2-smart-white-s79536918/

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Siriusblows

Lyricist III

Nice thanks. I’m confused as well sometimes. I use the Sonos app to listen to Sirius satellite radio on an sl 1 I’m not aware of a way to connect the Sirius app to the the sl1. I believe but don’t know or care that the new Sonos speaker is Bluetooth and I could use the Sirius app but that’s not my reality. I’m gonna * the speaker and do something else Sonos free

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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mattmik

Trending Lyricist I

This is a significant setback for the product. Is anyone aware if Sonos produce a hardware remote control that can be used with their products instead? Thank you.

I agree. I would even spend additional money for a hardware remote. If you are going to make things harder to control at least give us a better option.

Also, since I see some mods have removed things. Is there any plans to bring this back? Not a total deal breaker but I am starting to lose patience with these kind of things. Sonos is less and less the only game in town (cough Audio Pro) and I would hope they would get that. I have over ten products, but also I am one of the types to sell everything and go to a whole new ecosystem if I get annoyed enough.

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ErikJ1965

Lyricist I

Here ya go:

https://www.soundguys.com/best-sonos-alternatives-20930/

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